Fads and fashions in management: the case of ERP

Miguel P. Caldas Thomaz Wood Jr. About the authors

Abstracts

This article discusses the Enterprise Resource Planning (ERP) rage. ERP represents immense investments for companies around the globe and has been promoted as a management panacea. Not surprisingly, many implementations fail to match expectations. In this study, we propose a broader perspective to comprehend the substantive, institutional, and political factors involved in the ERP phenomenon, as an alternative to the "techno-reductionism" that has characterized the prevailing approach on the subject, and present an exploratory survey of 28 implementation experiences, concentrating on the process of adoption, chosen implementation approaches and outcome assessment.

Enterprise Resource Planning; managerial innovation; management fads and fashions


Este artigo discute a "onda" dos Sistemas Integrados de Gestão (SIG). Os SIG representam imensos investimentos para empresas em todo o mundo e têm sido promovidos como panacéias gerenciais. Previsivelmente, muitas implantações não atendem às expectativas. Neste estudo, propomos uma perspectiva ampla para a compreensão dos fatores substantivos, institucionais e políticos envolvidos no fenômeno SIG, como uma alternativa ao "tecnoreducionismo" que tem caracterizado as abordagens usuais ao tema, e apresentamos uma pesquisa exploratória com 28 experiências de implantação, concentrando o foco no processo de adoção, na abordagem escolhida para implantação e na avaliação dos resultados.

Sistema Integrado de Gestão; inovação gerencial; modas e modismos gerenciais


ORGANIZAÇÃO, RECURSOS HUMANOS E PLANEJAMENTO

Fads and fashions in management: the case of ERP

Miguel P. CaldasI; Thomaz Wood Jr.II

IB.A. (UnB), Master and Ph.D. Degrees in Business Administration (EAESP/FGV), Professor of the Management Department at EAESP/FGV, and Management Consultant. E-mail: mcaldas@fgvsp.br

IIB.S. in Chemical Engineering (Unicamp), Master and Ph.D. Degrees in Business Administration (EAESP/FGV), Professor of the Production and Operations Management Department at EAESP/FGV, and Management Consultant. E-mail: twood@fgvsp.br

ABSTRACT

This article discusses the Enterprise Resource Planning (ERP) rage. ERP represents immense investments for companies around the globe and has been promoted as a management panacea. Not surprisingly, many implementations fail to match expectations. In this study, we propose a broader perspective to comprehend the substantive, institutional, and political factors involved in the ERP phenomenon, as an alternative to the "techno-reductionism" that has characterized the prevailing approach on the subject, and present an exploratory survey of 28 implementation experiences, concentrating on the process of adoption, chosen implementation approaches and outcome assessment.

Key words: Enterprise Resource Planning, managerial innovation, management fads and fashions.

RESUMO

Este artigo discute a "onda" dos Sistemas Integrados de Gestão (SIG). Os SIG representam imensos investimentos para empresas em todo o mundo e têm sido promovidos como panacéias gerenciais. Previsivelmente, muitas implantações não atendem às expectativas. Neste estudo, propomos uma perspectiva ampla para a compreensão dos fatores substantivos, institucionais e políticos envolvidos no fenômeno SIG, como uma alternativa ao "tecnoreducionismo" que tem caracterizado as abordagens usuais ao tema, e apresentamos uma pesquisa exploratória com 28 experiências de implantação, concentrando o foco no processo de adoção, na abordagem escolhida para implantação e na avaliação dos resultados.

Palavras-chave: Sistema Integrado de Gestão, inovação gerencial, modas e modismos gerenciais.

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NOTES

This article was originated from two research grants from Integrados de Gestao" (NPP Report # 16/99, in Portuguese) A preliminary version (in Portuguese) of this research Nucleo de Pesquisas e Publica,Bes (NPP), the research and "Fads and fashions in management: an empirical study consolidation paper was presented at the 1999 ENANPAD institute from EAESP/FGV. The complete reports were titled: on Enterprise Resource Planning Systems (ERP) in Brazil". (OLS Division), as well as at the 1999 Annual Meetings of "Modas e modismos gerenciais: o caso dos Sistemas the Academy of Management (MC Division).

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Publication Dates

  • Publication in this collection
    23 Sept 2011
  • Date of issue
    Sept 2000
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