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Different steps of conception of a new hospital are analysed. Planning stage market research and economic-financial viability study are impositive, because they are essential in defining architectonic, organizational and functional projects. Even before hospital activity starts, intensive effort in marketing area must be done, in initial and posterior expansion of market development.

Hospital administration; hospital marketing


Fundação Getulio Vargas, Escola de Administração de Empresas de S.Paulo Av 9 de Julho, 2029, 01313-902 S. Paulo - SP Brasil, Tel.: (55 11) 3799-7999, Fax: (55 11) 3799-7871 - São Paulo - SP - Brazil
E-mail: rae@fgv.br