To investigate the patients' perception of the students in their care in a long permanence ward of the School Hospital of the Federal University of Goiás (HC-UFG) and to observe another factors related to these patients' satisfaction. METHOD: Inclusion criterion: length of hospital stay of no longer than one and a half year at a non-school hospital. Individuals under 18 years of age and unable to collaborate were excluded. Participants responded to a questionnaire, applied by medical students of UFG, with information regarding hospitalization, privacy, comparison with other hospitals and evaluation of students' presence. Descriptive statistical analysis, Wilcoxon's Test, c² and Descartes' Rule of Sign were used. RESULTS: 96 patients were evaluated. The average grade for the HC-UFG was 9,01±1,5 while that of other hospitals was 5,67±3,38. Most participants (58,33%) reported a change regarding knowledge of their disease after hospitalization at the HC-UFG. The presence of students was deemed good or very good by 91,58% and yielded positive feelings in 84,54% of the interviewees. Bedside-held classes were considered pleasant by 69,79% of the participants. CONCLUSION: The student has a relevant role in caregiving at the School Hospital. It further contributes to more reliability on the service, gives rise to the more security and happiness among patients, makes the environment cozier and acts as knowledge disseminator.
Physician-Patient Relations; Students, Medical; Hospital-Patient Relations; Patient Satisfaction
