Objective: Evaluate how inpatients perceive the relationships established with professionals and students during their stay in the Botucatu Medical School Hospital (FMB-Unesp). Methodology: Observational study, in which information was collected through interviews for obtaining data about the hospitalization and using the technique of a focus group with patients from one of the hospital wards. Results: The hospitalization was evaluated as good or excellent by the greater part of patients both in the interviews and in the focal group. The few complaints that arose referred mainly to the doctors' rounds. Conclusions: Although the evaluations were positive, the patients were ambivalent in relation to the doctors' rounds. Guidelines providing orientation for how these rounds should be performed are necessary so that they can preserve their didactic role without affecting the patient. Institutional strategies for continuous quantitative and qualitative evaluation should be developed, especially in university services.
Education,Medical; Physician-Patient Relations; Psychology, Medical
