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Technological and Organizational Innovation for Knowledge-Intensive Business Services in Brazil

Abstract

This paper aims to analyze the empirical relationship between the technological (TI) and organizational innovations (OI) of innovative Brazilian firms classified as Knowledge-Intensive Business Services (KIBS), and discusses their different determinants, the role of persistence, and a possible two-way relationship between these three types of innovation. A sample of 595 firms was empirically analyzed using the Brazilian Innovation Survey (PINTEC) and the Annual Survey of Services (PAS) from 2009 to 2014. The results reveal a “cross-influence” between OI and TI: internal OI are induced by prior product TI while the former induce process TI. Cumulative effects are observed for these three types of innovation, especially for product TI. The findings also indicate that different innovations are fostered by different organizational characteristics and innovative efforts, therefore identifying the limited role of internal R&D efforts.

Keywords:
Knowledge-Intensive Business Services (KIBS); Technological innovations; Organizational innovations; Innovation Survey; PINTEC

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