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Healthcare Workers’ Work Conditions: a perspective on technicians and midlevel workers

Objective: to analyze the perceptions on working conditions of midlevel technical staff from UBS (Basic Health Units) of Fortaleza, Ceará, Brazil.

Methods: work places observation and semi structured interviews with 25 midlevel technical professionals - administrative, dental health and nursing assistants - of 12 UBS of the public health system of Fortaleza, during 2012.

Results: the results showed that the working conditions and, therefore, user care, are precarious regarding both units’ infrastructure and organization of the midlevel technicians’ tasks and activities.

Conclusion: the costs of such work, conducted in precarious conditions, are reflected on the professionals’ health that reveal themselves physically and emotionally exhausted and ultimately reflect the precariousness of the Public Health System (SUS).

allied health personnel; working conditions; health centers; public health system


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