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Psychometric properties of the Negative Acts Questionnaire for the detection of workplace bullying: an evaluation of the instrument with a sample of state health care workers

Abstract

Objective:

to evaluate psychometric properties of the Negative Acts Questionnaire - Revised (NAQ-R), an instrument for detecting bullying, and to investigate the correlation between bullying dimensions and the variables job satisfaction and self-reported health according to sex.

Methods:

cross-sectional study with factor analysis of a sample of 677 workers from state healthcare units. Data were collected at face-to-face interviews using a questionnaire predominantly focused on the respondents’ sociodemographic and employment-related characteristics as well as the 22 NAQ-R questions.

Results:

two dimensions, or latent variables, were identified, namely personal bullying and work-related bullying. The work-related bullying dimension was associated with self-reported health in men (rho=0.33; p=0.02). Likewise, personal bullying was also found to be associated with self-reported health in men (rho=0.39; p<0.01) and with job satisfaction (rho=0.28; p=0.05). Among women, the only dimension found, compatible with personal bullying, was correlated with job satisfaction (rho=0.37; p<0.01) and self-reported health (rho=0.19; p<0.01).

Conclusion:

NAQ-R has an acceptable performance for detecting workplace bullying, proving itself capable of identifying the negative acts that characterize this type of abuse.

Keywords:
bullying; workplace violence; data collection; surveys and questionnaires.

Fundação Jorge Duprat Figueiredo de Segurança e Medicina do Trabalho - FUNDACENTRO Rua Capote Valente, 710 , 05409 002 São Paulo/SP Brasil, Tel: (55 11) 3066-6076 - São Paulo - SP - Brazil
E-mail: rbso@fundacentro.gov.br