Open-access The construction of the concept of information for innovation: approaches based on a systematic literature review

ABSTRACT

Introduction:  in the face of rapid technological, economic, and social changes, innovation has become crucial for organizational competitiveness and sustainability. Information plays a strategic role in enabling innovation by supporting decision-making and fostering creative solutions.

Objective:  this study aims to develop a robust definition of “information for innovation,” identifying its key characteristics and clarifying its role in organizational innovation processes. Methodology: a Systematic Literature Review (SLR) was conducted using six major databases in Information Science. The search covered publications from 2014 to 2023 in Portuguese and English, resulting in 1,334 initial records. After applying inclusion and exclusion criteria, 57 relevant articles were analyzed in-depth.

Results:  the analysis identified recurring themes such as products, processes, knowledge, information sources, competitiveness, patents, and customer insights. Information for innovation was characterized as dynamic, complex, relevant, timely, high-quality, and beneficial. It involves both internal and external sources, including employees, R&D, suppliers, customers, universities, patents, and market trends. Effective management and integration of these diverse information sources are crucial to drive innovation and gain competitive advantage.

Conclusion:  the study proposes that information for innovation is a strategic resource that supports all stages of the innovation process, from identifying opportunities to implementing solutions. The concept developed contributes to the theoretical framework of Information Science and offers practical insights for organizations aiming to leverage information to foster innovation and sustainable growth.

KEYWORDS:
Information for innovation; Organizational innovation; Innovation strategy; Innovation typology; Terminology.

RESUMO

Introdução:  diante das rápidas transformações tecnológicas, econômicas e sociais, a inovação tornou-se essencial para a competitividade e sustentabilidade das organizações. A informação exerce um papel estratégico ao viabilizar a inovação, apoiando a tomada de decisão e estimulando soluções criativas.

Objetivo:  o estudo tem como objetivo desenvolver uma definição robusta de "informação para inovação", identificando suas principais características e esclarecendo seu papel nos processos de inovação organizacional. Metodologia: foi realizada uma Revisão Sistemática da Literatura (RSL) em seis bases de dados relevantes da Ciência da Informação. A pesquisa abrangeu publicações de 2014 a 2023, em português e inglês, resultando em 1.334 registros iniciais. Após aplicação dos critérios de inclusão e exclusão, 57 artigos relevantes foram analisados em profundidade.

Resultados:  a análise identificou temas recorrentes como produtos, processos, conhecimento, fontes de informação, competitividade, patentes e percepção dos clientes. A informação para inovação foi caracterizada como dinâmica, complexa, relevante, oportuna, de alta qualidade e benefício. Envolve fontes internas e externas, incluindo colaboradores, P&D, fornecedores, clientes, universidades, patentes e tendências de mercado. A gestão eficaz e a integração dessas diversas fontes de informação são cruciais para impulsionar a inovação e obter vantagem competitiva.

Conclusão:  o estudo propõe que a informação para inovação é um recurso estratégico que apoia todas as etapas do processo de inovação, desde a identificação de oportunidades até a implementação de soluções. O conceito desenvolvido contribui para o arcabouço teórico da Ciência da Informação e oferece subsídios práticos para organizações que buscam utilizar a informação como fator de inovação e crescimento sustentável.

PALAVRAS-CHAVE
Informação para inovação; Inovação organizacional; Estratégia de inovação; Tipologia de inovação; Terminologia.

1 INTRODUCTION

The rapid technological, social, and economic changes we are currently experiencing make innovation essential for organizations to remain competitive and sustainable. In this scenario, information plays a strategic role, providing the necessary foundation for identifying opportunities, solving problems, and developing creative solutions. The relationship between information and innovation is complex and multifaceted, ranging from the use of internal and external data to the creation of new knowledge that leads to significant advances in products, processes, and services.

Despite the growing importance of the topic, there is a gap in the literature regarding the definition and characterization of the concept of information for innovation. Although the term is widely used, there is a lack of a systematic approach to understanding its dimensions, characteristics, and role in the process of developing innovative solutions. Therefore, an effort is needed to consolidate the understanding of this type of information, which is essential for organizations to move from operational levels to more advanced stages of innovative maturity.

Given this scenario, this study aims to develop a systematic concept of information for innovation, using a systematic literature review as a methodology. For this purpose, articles published between 2014 and 2023, extracted from relevant databases in the field of information science, have been analyzed. Based on the results, we try not only to propose a clear definition, but also to identify the main characteristics that make information a transformative element in the innovative context.

2 THEORETICAL FRAMEWORK

The term innovation comes from the Latin innovation, which refers to the idea of renewing or introducing something new. Derived from novus (new) and the prefix in- (the idea of within or beginning), the word has been used since before the Middle Ages, particularly to describe changes in social practices. During this period, it was associated with transformations in areas such as religion, law, and politics. It appears in the writings of Apuleius1 and Tertullian2 at the end of the 2nd century AD and is often found in works of the Catholic Church, indicating its importance in theological discussions. It is primarily associated with the idea of renewal, which is a central theme in many religious contexts because it emphasizes transformative aspects that can lead to personal renewal. It suggests that innovation is not just about new ideas or technologies but also about deeper changes in human experience and belief systems (Ramsauer, 1997).

For example, Saint Augustine (354 AD-430 AD) used the term in his texts3, as in: [...] and with that sacrosanct bath begins the innovation of the new man [...] although the outer man is corrupted, the inner man is nevertheless renewed (paragraph 80 of section 35)4.

According to Benoît (2008), the evolution of the concept of innovation is marked by several significant historical periods, each contributing to its current understanding. The first is the Middle Ages (~ 5th to 15th centuries), when the concept was mainly associated with the idea of renewal and novelty. During this period, innovation was not yet a distinct category but was associated with the introduction of new ideas or practices that deviated from established norms. This period set the stage for how innovation would be perceived in later contexts.

The second, encompassing the Renaissance (~14th to 16th centuries) and the Enlightenment (~17th to 18th centuries), brought significant advances in various fields, including science, art, and philosophy. During this period, the concept of human creativity and intellectual progress was embraced. The concept of invention became more prominent, emphasizing the role of individual creativity in generating new ideas and solutions.

The Industrial Revolution (~18th to 19th centuries), the third period, marked a transformative moment in the history of innovation. Characterized by rapid technological advances and mass production, this era saw innovation closely linked to economic growth and industrial development. The focus shifted to the practical applications of inventions, leading to a modern understanding of innovation as one of the main drivers of economic and social change.

Finally, in the 20th century, the concept of innovation was broadened to include insights from sociology and economics. Innovation began to be seen not only as a technological phenomenon but also as a social process involving collaboration, adaptation, and the diffusion of ideas. This contemporary understanding recognizes the complexity of innovation, encompassing different forms such as social, organizational, and technological innovation.

Economist Joseph Schumpeter (1883-1950) is widely regarded as the leading theorist of innovation. He introduced the concept of creative destruction in Capitalism, Socialism, and Democracy5 (1942) to describe how innovation drives economic growth while replacing old practices and technologies. It refers to improvements made to existing products, manufacturing processes, organizational procedures, and other factors intending to create opportunities.

Recent use of the term has broadened and refined it, particularly in the context of technological, organizational, and social advances. It is no longer seen simply as the creation of something new but now includes the practical application of ideas to create value in products, processes, business models, and society. According to the Oslo Manual (OECD, 1997, p. 56), technological innovation refers to

process and the introduction of new or significantly improved production methods, including product delivery methods. Such methods may involve changes in equipment or production organization, or a combination of such changes, and may result from the application of new knowledge. The methods may be designed to produce or deliver technologically new or improved products that cannot be produced or delivered using conventional production methods, or to increase the efficiency of the production or delivery of existing products.

The Glossary of Innovation, Organizational Knowledge, and Scientific and Technological Information by Alvares, Carvalho Segundo, and Souza (2024) defines innovation as the

The process of creating, developing, and implementing new ideas, products, services, or processes that result in significant improvements or technological advances. This process includes opportunity identification, concept generation, experimentation, and commercialization with the goal of increasing the efficiency, competitiveness, and sustainability of organizations. Innovation can be incremental, with continuous improvements, or disruptive, radically changing markets and industries. It is fundamental to economic growth and social development, driving technological progress, job creation, and improved quality of life. Research and Development (R&D). (p. 117).

Innovation has been addressed by various authors from different perspectives, such as Clayton Christensen (1997), who introduced the concept of disruptive innovation, highlighting how simple and accessible solutions can replace established market leaders, or Eric Ries (2011) with his Lean Startup methodology, proposing an agile and continuous approach to rapidly develop and test ideas. Geoffrey Moore (1999) introduced the concept of crossing the chasm, explaining how technological innovations must overcome challenges to reach the mass market. Guided by these perspectives, the glossary by Alvares, Carvalho Segundo, and Souza (2024) provides the following definitions:

DISRUPTIVE INNOVATION. A concept that describes the process by which a new technology or business model that is initially simple or affordable eventually displaces established technologies or models. This type of innovation typically begins in underserved niche markets by offering cheaper, more convenient, or products that are more accessible or services. Over time, the quality, and functionality of disruptive offerings improve, attracting a larger customer base and eventually replacing the dominant solutions. Disruptive innovations transform industries, create new markets, and can lead to the obsolescence of traditional market leaders. (p. 115).

CONTINUOUS INNOVATION. The process of implementing continuous improvements and updates to products, services, processes, and practices within an organization. Rather than focusing solely on radical or transformative innovations, continuous innovation involves incremental adjustments and incremental improvements that maintain competitiveness and efficiency. This approach allows organizations to respond quickly to changes in market demands and operating conditions, fostering a culture of adaptation and growth. Continuous innovation contributes significantly to maintaining long-term relevance and effectiveness by ensuring that the organization evolves with the needs and expectations of its stakeholders. (p. 115).

TECHNOLOGICAL INNOVATION. The process of introducing new technologies or improving existing ones to meet emerging needs or improve efficiency in various areas. It may involve the development of new products, the implementation of new technological processes, or the combination of existing technologies in innovative ways. In addition to creating new products and services, technological innovation can transform business models and operational processes to drive value creation and adapt to market changes. This type of innovation often leads to advances in the quality, functionality, and accessibility of available technological solutions. (p. 117).

Collaboration and sustainability are also fundamental pillars of contemporary innovation. Henry Chesbrough (2010) popularized the concept of open innovation, which advocates value creation through partnerships between organizations. Navi Radjou (2012) introduced frugal innovation, which aims to develop simple, accessible, and sustainable solutions. From these perspectives, the glossary by Alvares, Carvalho Segundo, and Souza (2024) provides the following definitions:

OPEN INNOVATION. An innovation management model that promotes collaboration among companies, universities, research institutes, and external individuals to accelerate the development of new technologies, products, and services. Instead of relying solely on internal resources, organizations leverage external ideas and pathways to expand their innovation potential. This model encourages the sharing of knowledge and technology, reduces costs and development time, and increases the diversity of solutions. Open innovation facilitates technology transfer and the creation of collaborative networks, thereby strengthening the innovation capacity and competitiveness of companies. (p. 115).

FRUGAL INNOVATION. The process of developing simplified and accessible products, services, or solutions using limited resources to meet the needs of consumers with economic constraints. This type of innovation focuses on essential features and eliminates unnecessary complexity, and is often targeted at emerging markets or low-income communities. Frugal innovation promotes sustainability and inclusion by providing socially beneficial, economically viable solutions. Sustainability. Inclusive innovation. Accessible solutions. Sustainable development. (p. 116).

Other authors link innovation to strategic and educational aspects. Peter Drucker (1985) defined innovation as the entrepreneur's tool for creating radical change and seizing opportunities. O'Reilly III and Tushman (2004) reinforce the concept of ambidexterity, which seeks to balance new ideas with operational efficiency. Cukier, Chavoushi, and Mo (2023) highlight social innovation for inclusion as an essential element in preparing citizens for an ever-changing world. Guided by these approaches, the glossary by Alvares, Carvalho Segundo and Souza (2024) provides the following definition:

RADICAL INNOVATION. The introduction of entirely new and disruptive products, services, or processes that transform existing markets or create new ones. These innovations often involve advanced technologies or new business models that offer significantly different and superior solutions to those previously available. Radical innovations are characterized by high risk and high potential reward, require significant investments in research and development (R&D), and often face initial resistance. Companies that successfully implement radical innovations can gain a significant competitive advantage, revolutionize industries, and redefine market standards. (p. 116).

INCREMENTAL INNOVATION. The process of making continuous, incremental improvements to existing products, services, or processes. Rather than introducing radical changes, incremental innovation focuses on small adjustments and refinements that accumulate over time to create significant value. This approach allows companies to remain competitive and relevant in the marketplace by responding quickly to customer needs and feedback. Incremental innovation is characterized by lower risk and investment than disruptive innovation and is essential for operational optimization and efficiency. (p. 116).

INCLUSIVE INNOVATION. The process of developing and implementing new solutions and practices that consider and meet the needs of all segments of society, especially historically marginalized or disadvantaged groups. It involves the creation of products, services, and technologies that are accessible, equitable, and promote the active participation of diverse groups. Inclusive innovation seeks to reduce inequalities, promote equity, and ensure that the benefits of innovation are widely shared. This approach not only enriches the diversity of ideas and perspectives but also promotes a more equitable and sustainable environment and drives social and economic growth for all. (p. 116).

SOCIAL INNOVATION. The development and implementation of new solutions, practices, or approaches aimed at addressing and solving social and societal challenges. These innovations may include new business models, processes, or products that promote social inclusion, improve quality of life, and have a positive impact on issues such as poverty, health, education, and the environment. Social innovation seeks not only to create economic value but also to contribute to collective well-being and social sustainability. It often involves collaboration between different sectors, such as government, the private sector, and nongovernmental organizations, to create significant and lasting change. (p. 117).

These different approaches show that innovation is a complex and multifaceted phenomenon that is essential for economic, social, and environmental progress. At its core is information, a fundamental pillar for the creation and application of new ideas. Information leads to the understanding of problems and the identification of opportunities. It is the basis for identifying causes, exploring alternatives, and supporting the development of creative solutions, enabling a profound understanding of issues and the creation of effective responses.

Information that supports innovation is the foundation for new ideas and change; it drives the development of creative solutions. However, there remains a significant gap in defining a concept for this type of transformative information, as well as defining its key characteristics. Information for innovation can be expressed in various ways to highlight the potential for transformation and creativity that information suitable for invention can generate, including information to support innovation, information to drive innovation, strategic information for innovation, and disruptive information, among others.

According to Davis, Miller, and Russel (2008), organizational information can be found at the following levels: (a) operational or performance, (b) consolidation, (c) integration, (d) optimization, and (e) innovation. The authors also point out that 70% of organizations are at the second level, which means that most of them operate at the departmental level, far from the last level of sustainable quality development and permanent change, which represents the innovation level. The transition to the innovation level requires maturity, where information ceases to be an operational resource and becomes part of the organizational strategy.

Rogers (1983) characterizes innovation as "an idea, practice, or object that is perceived as new by an individual or other adopting unit"[1] (p.1). The author focuses not only on the characteristics of innovations but also on how they are diffused and adopted by different social groups. In particular, he emphasizes the role of communication and information in the diffusion of innovation, in the way innovative ideas are shared.

Christensen (1997) emphasizes that companies that fail to innovate often lack adequate access to information about market needs and changes. He argues that disruptive innovation occurs when new information challenges established practices and creates solutions that serve a different or underserved audience. In this sense, an organization's ability to capture and process this information is critical to its long-term survival and growth.

Drucker (1985) emphasized that innovation is not only a matter of creativity, but also of how organizations process and apply information. He suggests that the ability to innovate is closely related to how organizations gather and use information to identify opportunities for change and improvement.

Finally, innovation, in its many aspects and dimensions, is essential to economic, social, and technological progress. Throughout history, the concept of innovation has evolved to encompass not only the creation of something new, but also the practical application of ideas to create value in different contexts. In this scenario, information plays a central role as the foundation that supports the creation and implementation of innovative solutions. By enabling an in-depth understanding of problems and the identification of opportunities, information becomes a unique strategic resource for the development of disruptive and incremental ideas. However, the transition from the organizational level to the innovation stage requires a significant maturation, in which information moves from being merely operational to being integrated into a strategy of continuous and transformative change.

3 METHODOLOGICAL PROCEDURES

To define the concept of information for innovation, we chose to conduct a systematic literature review (SLR), considering the main databases in information science. According to Okoli (2015, p. 3), SLR is a rigorous methodology originally developed to conduct meta-analyses in the health sciences; it has since been extended to the social sciences and other research fields, and has been expanded to include other synthesis approaches, including qualitative ones. A systematic review is not simply a review of the literature in the sense of a collection and discussion of relevant literature; it is a rigorous scientific methodology for answering questions with authority when there is a sufficient amount of existing research on a topic synthesizing the existing research.

With the aim of systematically reviewing the available literature, RSL, according to Campos, Caetano and Gomes (2023, p. 146), is "research that reviews other research using a systematic and rigorous system or protocol." This review, according to the authors, aims to answer the research question based on primary studies. This purpose is consistent with this research, which has as its research problem the construction of information for innovation concept.

Information about the RSL synthesis protocol used in this study is shown in the chart below.

Chart 1
RSL protocol: summary

Chart 2 shows the search strategies, and the number of records retrieved.

Chart 2
Search strategies for information for innovation

As shown in Chart 2, the terms were searched in Portuguese and English from 2013 to 2023, using the Boolean operators AND and OR and the truncation technique (*), to increase the scope of the results obtained.

Thus, the corpus for analysis regarding the definition of the concept of information for innovation consisted of 1,334 articles, whose data were exported to a format suitable for the Rayyan software, a free web application used to assist in literature review research, where duplicate works were in languages other than Portuguese or English, and those that did not refer to the object of study were excluded. The exclusion process was carried out by reading the article abstracts. Thus, 299 papers were included in the research corpus and read in full. Through these readings, we identified mentions of aspects related to information for innovation, which were found in 57 documents. These documents were considered for the data analysis presented below.

4 DATA ANALYSIS AND RESULTS

The data analysis conducted in this study focused on identifying key elements for constructing the concept of information for innovation. Based on a systematic screening of the 1,334 records retrieved from the main databases, 57 articles were selected that addressed aspects directly related to the topic.

These articles were read in full and analyzed in depth to understand the characteristics, functions, and applications of information in the context of innovation. This section presents the results of this analysis, highlighting the main perspectives identified in the literature, the emerging categories, and the links established between information and innovation processes. In Chart 3, these references are presented in the chronological order of the analyzed articles. Note that Table 3 was developed to compile data contributing to the concept of Information for Innovation without constructing taxonomies or linguistic bases.

Chart 3
Mentions of the concept of information for innovation
Chart 4
Recurring terms

Based on the above, the most frequently occurring terms are listed in the chart below.

Based on the research conducted, and the results presented, the following definition for the concept of information for innovation is arrived at

Information for innovation is an essential element in developing or adding value to products, services, and organizational processes, enabling organizations to build competitive advantages that allow them to stand out in competitive markets. The use of this information makes a significant contribution to society. Information for innovation is used to find solutions to a wide variety of problems faced by an organization, as well as to analyze trends and make strategic decisions. Information for innovation can be internal or external to the organization, and it is the combination of this internal and external information used for organizational activities that leads to innovation, since it is precisely this combination of information that creates the context that enhances the use of these sources to generate innovation.

Regarding the importance of information for innovation, it is worth noting that an organization's capacity to innovate is proportional to its ability to manage information for innovation.

Among the main characteristics of information for innovation, the following stand out: it is dynamic, complex, new, relevant, timely, high quality, and has high benefit.

The components of information for innovation include market observation; visibility of new products; communication and trends in ongoing research; commercial, marketing, statistical, demographic, legal, competitor, potential consumer, customer, and environmental (scientific and technical, financial and economic, technological, market, etc.) information.

Information for innovation can be found:

  • a) mainly in patents;

  • b) in various sources of information that may be internal or external, which means that information for innovation is fragmented across multiple sources;

  • c) distributed across networks for innovation;

  • d) in sources of information about the market, processes, suppliers, competing products and the company, services, prices, suppliers, customers, among others, i.e., internal and external sources of information.

The main sources of external information identified were: market trends, customers, external scientific sources, universities, suppliers, business partners, participation in conferences, competitors, professional magazines, exhibitions and fairs, government, professional and industrial associations, technologies embedded in machinery and equipment, end consumers, digital media, public research institutes, and private consulting firms.

The main sources of internal information identified were employees, the company itself, quality programs, human resources training, organizational learning, the company's own research and development, marketing, and production.

It appears that frequent information flows enable organizations to make more frequent adjustments to their products and services, which can give them competitive advantages and strategic positions.

5 CONCLUSIONS

This study sought to fill a gap in the literature by proposing a systematic definition of information for innovation and identifying its main characteristics. The analysis showed that information for innovation goes beyond being an operational resource; it is a strategic resource that permeates the entire innovation process, from problem identification to the implementation of creative solutions.

In this context, information plays a unique role in supporting idea generation, decision-making, and adaptation to market demands. However, its effectiveness depends on factors such as quality, accessibility, and alignment with an organization's strategic goals. Advances in understanding this concept not only broaden its applicability, but also guide information management practices that stimulate the development of incremental and disruptive innovations.

The analysis of the references found in the literature revealed a wide range of perspectives on the relationship between information and innovation. These studies highlighted that information is an essential resource for all stages of the innovation process, playing roles such as input, support, and catalyst. Throughout the systematic review, terms and concepts such as strategic information, technological information, decision support information, and scientific information emerged repeatedly, contributing to a more detailed overview of the multiple functions of information in the innovation context.

These recurring terms help to characterize the relationship between information and innovation by explaining how different types of information are mobilized to generate new knowledge, identify market opportunities, improve organizational processes, and support decision-making. For example, scientific information was often associated with research and development (R&D), while market information was identified as fundamental to guiding product and service innovation.

The analysis also indicated that the quality and accessibility of information have a direct impact on an organization's ability to innovate. Efficient information flows, internal and external sources of knowledge, and the integration of collaborative networks were highlighted as differentiators of innovation success. Thus, these recurrences in the literature allowed us not only to map the importance of information but also to consolidate an understanding of how it should be managed to maximize its impact on innovation generation.

Based on this evidence, the relationship between information and innovation was characterized as multifaceted, encompassing operational, strategic, and cultural aspects. This detail allowed us to formulate a concept that reflects its essential nature as a dynamic resource that is adaptable to the demands of the innovation process.

By consolidating the concept of information for innovation, this study contributes to strengthening the theoretical base on the topic and provides a deeper understanding of the role of information in innovative processes. In addition, it provides valuable insights for future research and for the adoption of organizational practices that seek to more effectively integrate information and innovation, thereby fostering an environment more conducive to the development of creative and sustainable solutions.

Acknowledgements:

The authors would like to thank the Brazilian Institute of Information in Science and Technology (IBICT) for the institutional support provided for the development of this research.

  • 1
    Lucius Apuleius (125 AD-170 AD) was a Roman writer, philosopher, and orator, known for his work The Metamorphoses (also called The Golden Ass), one of the most important and influential works of Roman literature.
  • 2
    Tertullian (Quintus Septimius Florens Tertullianus) was a Christian writer and theologian, considered one of the first great thinkers of Christianity and one of the most important theologians of the second century. Tertullian is often called the Father of the Latin Church, as he was the first Christian author to write primarily in Latin rather than Greek.
  • 3
    AGOSTINHO, Aurelli. De Moribus Ecclesiae Catholicae et de Moribus Manichaeorum. Hippo: 391~394. Available at: https://www.augustinus.it/latino/costumi/index2.htm.
  • 4
    "35. 80. [...] Et illo sacrosancto lavacro inchoatur innovatio novi hominis [...] Etsi exterior homo noster corrumpitur, sed interior renovatur
  • 5
    Schumpeter, Joseph. Capitalism, Socialism, and Democracy. Paris: Payot, 1942.
  • Funding:
    Not applicable.
  • Ethical approval:
    Not applicable.
  • Image:
    Extracted from the Lattes platform.
  • Translation:
    S.Iacovacci Translation Service
  • JITA:
    IO. Information for innovation
  • ODS:
    9. Industry, Innovation and Infrastructure

Availability of data and material:

Not applicable.

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Publication Dates

  • Publication in this collection
    31 Oct 2025
  • Date of issue
    2025

History

  • Received
    22 June 2025
  • Accepted
    24 July 2025
  • Published
    13 Aug 2025
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