Information management in electronic trading processes in a Federal Institution of Higher Education

ABSTRACT

Introduction:

The electronic auction is a type of bidding for the acquisition and contracting of common services and its use by public bodies, including Federal Universities, is mandatory. The electronic trading process is formed by information that has strategic value used for organizational learning and better decision making.

Objective:

This research aims to analyze how information management is characterized in electronic trading in a Federal Teaching Institution.

Methodology:

The study will be carried out at the Federal University of Alagoas, the largest public education institution in the State of Alagoas. The research is characterized by being descriptive with a qualitative approach, thirteen civil servants who work in electronic trading were interviewed, using a semi-structured questionnaire as a data collection instrument. The questionnaires were constructed using the information management model of Choo (2006). Content analysis was performed as a data investigation method.

Results:

The main information needs were identified as: description of the material or services, price quotation and purpose of the acquisition. Personal sources are the most used by servers in resolving doubts in the process. There is no easy access to information from other sectors and information products and services are outdated and not very detailed for some users.

Conclusion:

The research is relevant because it analyzed the information management in the institution, which can bring improvements in the use of information, in the elaboration of information products and services from the informational needs of purchase requesters.

KEYWORDS:
Information management; Strategic information; Government purchases; Electronic procurement