| Make sure that only those who really need it with minimal or no companions come to the clinic. |
Call center staff for confirmation of treatment consultation. |
During consultation and treatment confirmation call that is performed previously |
So that the number of people in the clinic is reduced. |
During the call, the attendant will inform that patients will only come with a companion if they need it. |
Absence of additional cost. |
| Pre-screening. |
Call center staff for confirmation of treatment consultation. |
During consultation confirmation and treatment call that is performed previously. |
So that the number of people with symptoms of COVID 19 in the units is reduced. |
During the call, the attendant will inform you that the patient should not come to the unit if he is symptomatic. |
Absence of additional cost. |
| Consultations carried out by telemedicine and/or telephone. |
Medical and multidisciplinary team |
At the institution, through computers and institutional phones. |
So that these patients and their companions do not need to attend the consultation in person. |
Making phone calls or video calls at previously scheduled times. |
Absence of additional cost. |
| Screening. |
Nursing technician. |
At the entrance of the units. |
So that symptomatic people do not enter the clinic and need to be directed to an isolated area. |
When people arrive at the units, questions will be asked about COVID symptoms and body temperature measurements. |
Absence of additional cost through staff resizing. |
| Oral medication delivery at home. |
Courier of the logistics team. |
At the moment in the smaller units. |
So that this patient does not need to attend the unit. |
On the date of delivery of the oral medication, the courier will deliver to patients' homes. |
Professionals' costs will cover the deliveries. |
| Training on the proper use of personal protective equipment |
Administrative staff, reception and assistance, assistance team (physicians and multidisciplinary team). |
Through virtual tool. |
So that the chances of contamination are reduced by using personal protective equipment in the wrong way. |
Through a meeting through the ZOOM application and some in person demonstrating the use, handling and correct disposal of personal protective equipment. |
Absence of additional cost. |
| Protection barrier between reception staff and secretaries. |
Receptionists and secretaries. |
Transparent acrylic protection barrier at reception desks and desks. |
So that there is an additional barrier between professionals and patients and companions, reducing the chances of possible contamination. |
Placement of a transparent acrylic protection barrier at the reception desk and secretaries. |
Cost of acrylics and labor for placement. |
| Online classes on workplace gymnastics, relaxation and activities between parents and children. |
Employees in general. |
Online platforms. |
So that stress is reduced in relation to the period experienced. |
Free and exclusive availability to company employees online classes on workplace gymnastics, relaxation and activities between parents and children |
No additional cost, through partnerships acquired with other companies. |
| Increased time interval between catheter maintenance. |
Patients with fully implanted catheters who are not undergoing treatment. |
At the units. |
So that they need to travel less often to the units. |
Guided patients with catheters fully implanted who are not undergoing treatment. |
Absence of additional cost. |
| Withdrawal of symptomatic employees until proof of negative examination for COVID 19. |
Employees in general. |
At the units. |
So that they do not work with the risk of contaminating other people. |
Each manager guiding his team in specific. |
Absence of additional cost. |
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