Adolescent treatment in primary care: needs of patients and their relations with service

Abstract

This is a qualitative and descriptive study aimed at analyzing the treatment of adolescents in primary care according to their own views, focusing on their needs and interaction with health workers. Focus groups were conducted with 15 teenagers from a public school in Fortaleza-CE (State of Ceará), Brazil, between August and October 2009. Data analysis grouped thematic categories, according to the content analysis technique, which resulted in the following categories: the needs of adolescents involved in the access to service; reception of adolescents during the primary care service: convergences and divergences; bond between workers and adolescents: creating trust in the care provided. Adolescents reported dissatisfaction with the care provided, revealing a superficial relationship with the health team. The care also showed critical points between the needs identified and effective actions in order to include adolescents as subjects who haverights that require similar attention as other population segments.

Adolescent; Health services Needs and demands; Primary health care