Nursing work environment, patient safety and quality of care in pediatric hospital

ABSTRACT

Objectives  To describe the characteristics of the nursing work environment, safety attitudes, quality of care, measured by the nursing staff of the pediatric units, as well as to analyze the evolution of quality of care and hospital indicators.

Methods  Descriptive study with 136 nursing professionals at a paediatric hospital, conducted through personal and professional characterization form, Nursing Work Index – Revised, Safety Attitudes Questionnaire – Short Form 2006 and quality indicators.

Results  The professionals perceive the environment as favourable to professional practice, and consider good quality care that is also observed by reducing the incidence of adverse events and decreased length of stay. The domain job satisfaction was considered favourable to patient safety.

Conclusions  The work environment is favourable to nursing practice, the professionals nursing approve the quality of care and the indicators tended reducing adverse events and length of stay.

Health facility environment; Patient safety; Quality of health care; Job satisfaction; Patient outcome assessment