ABSTRACT
Objective
To analyze the work object and the technologies in the working process of a Mental Health Itinerant Team in the attention to drug users.
Methods
Qualitative case study, carried out in a municipality in the South of Brazil. The theoretical framework was the Healthcare Labor Process. The data was collected through participant observation and semi-structured interviews with the professionals of an itinerant team in the year of 2015. For data analysis we used the Thematic Content Analysis.
Results
In the first empirical category - work object - the user is considered as a focus, bringing new challenges in the team’s relationship with the network. In the second category - technologies of the work process - potentialities and contradictions of the team work tools are highlighted.
Conclusions
As an innovation in the mental health context, the itinerant team brings real possibilities to reinvent the care for the drug user as well as new institutional challenges.
Mental health; Health services reform; Public policies; Drug users