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App delivery workers and the fragmentation of the contemporary working class

Abstract

The article aims to analyze the theoretical and conceptual elements that structure the new modalities of work, focusing on the app delivery workers, from the insertion of ICTs in the world of work, the expansion of the phenomenon of uberization, and how these processes interfere with the collective organization of workers. This is a methodology with documentary and bibliographical basis. The article deals with the transformations that have occurred in the world of work, in the context of Industry 4.0, which has leveraged the levels of accumulation, giving rise to the new service proletariat. It also addresses the relationship between uberization and entrepreneurial ideology which, through app-companies, attempts to fragment the collective organization of these workers. The final considerations point out that despite the spread of entrepreneurial ideology and the insertion of ICTs in uberized work, the app delivery workers have been building struggles, revealing that a new phase of collective organization of the working class is underway.

Keywords:
App delivery workers; Collective Struggles; Information and Communication Technologies; Uberization

Programa de Pós-Graduação em Serviço Social e Curso de Graduação em Serviço Social da Universidade Federal de Santa Catarina Universidade Federal de Santa Catarina , Centro Socioeconômico , Curso de Graduação em Serviço Social , Programa de Pós-Graduação em Serviço Social, Campus Universitário Reitor João David Ferreira Lima, 88040-900 - Florianópolis - Santa Catarina - Brasil, Tel. +55 48 3721 6524 - Florianópolis - SC - Brazil
E-mail: revistakatalysis@gmail.com