This qualitative study addresses the problems and obstacles that are arise in the integral service to populations living on the street in the center of the city of Rio de Janeiro. Based on a descriptive analysis of the operation of the assistance network, and indicating the fragile intersectoriality between the policies and the weak integration among the services of the city, which make it unviable to provide satisfactory care and concretize social rights. The main difficulties found in the care indicate a great distance between the premises of the National Policy for the Population Living on the Street and the operation of the service network in Rio de Janeiro, highlighted by the coercive actions of the Secretariat for Public Order.
Intersectorality; Social Policy; Population in a street situation