This study aims to explain and analyze the representations of nursing auxiliaries and technicians about team work at an intensive-care unit. The qualitative approach was used and the Theory of Social Representations was adopted as a theoretical-methodological reference framework. The empirical material was obtained from interviews with four technicians and twelve nursing auxiliaries working at the intensive care units of Medical, Surgical and Pediatric Clinics. The information obtained was analyzed by means of the content analysis technique, following the thematic analysis mode. Results indicated conflicting interaction among nursing workers, highlighting the need to implement more efficient staff management models that focus on conflict management actions among different nursing teams.
human resource administration in hospitals; intensive care units; nursing