Measurement of Family-centered care perception and parental stress in a neonatal unit1 1 Paper extrated from Doctoral Dissertation "Effects of interventions in the promotion of family-centered care in the neonatal unit", presented to Escola Paulista de Enfermagem, Universidade Federal de São Paulo, São Paulo, SP, Brazil.

Flávia Simphronio Balbino Maria Magda Ferreira Gomes Balieiro Myriam Aparecida Mandetta About the authors

ABSTRACT

Objective:

to evaluate the effects of the implementation of the Patient and Family-Centered Care Model on parents and healthcare perceptions and parental stress.

Method:

a quasi-experimental study developed in a neonatal unit of a university hospital in the municipality of São Paulo, Brazil, with the implementation of this model of care. Data collection were performed by two sample groups, one using non-equivalent groups of parents, and another using equivalent groups of healthcare professionals. The instruments Perceptions of Family-Centered Care-Parent Brazilian Version, Perceptions of Family-Centered Care-Staff Brazilian Version and Parental Stress Scale: Neonatal Intensive Care Unit, were applied to 132 parents of newborns hospitalized and to 57 professionals.

Results:

there was a statistically significant improvement in the perceptions of the parents in most items assessed (p ≤0,05) and for the staff in relation to the family welcome in the neonatal unit (p = 0.041) and to the comprehension of the family's experience with the infant´s hospitalization (p = 0,050). There was a reduction in the average scores of parental stress, with a greater decrease in the Alteration in Parental Role from 4,2 to 3,8 (p = 0,048).

Conclusion:

the interventions improved the perceptions of parents and healthcare team related to patient and family-centered care and contributed to reducing parental stress.

Descriptors:
Interventions Studies; Family; Health Personnel; Neonatal Nursing; Neonatal Intensive Care Unit

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