This article consists of an analysis of questions that come up in the work at a public psychosocial treatment center, and emphasizes the important issue of how to handle the relationships of technicians with users and families in establishing clinical programs for patients. The text is based on clinical examples and on the concept of transference as a contribution of psychoanalytical clinic to extended clinic. The author shows the importance of including the subject of the unconscious into the process of the reform of psychiatry in Brazil, since this subject, which differs from the concept of a subject as a citizen of rights, is fully responsible for its own position.
Psychoanalysis; transference; psychosocial treatment center; extended clinic