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Technological development, behavior standardization at work and social exclusion

Current organizational dynamic is marked by excessive competition and the establishment of standard of conducts, which can be observed everywhere in the world, and that bring strong consequences to developing countries, intensifying the mechanisms of social exclusion, of intolerance to individual differences and making it hard to keep and promote health in the working environment. Concerning work and the worker's expectations, there is an intensification of the social exclusion at work and by work, as the employees become part of a category "strangers" or "foreigners" as of the classification "unemployed" or "disqualified", or even "not adjusted". The present article aims at bringing some reflections on the process of social exclusion at and by work, considering its relation with the technological development process. Discussions will be conducted as theoretical essays from texts by Benjamin and Simmel, who deal with the "foreigner" and with the ideas developed by Mumford and Marcuse about the technological development. Additionally we tried to establish an analysis on how psychologists working in organizations can be seen in a productive system: developing ways of social control or promoting health in the working environment, keeping themselves away from the practice of excessive standardization and leveling of behavior.

Technological Development; Behavior at Work; Social Exclusion; Psychology at work


Faculdade de Saúde Pública, Universidade de São Paulo. Associação Paulista de Saúde Pública. Av. dr. Arnaldo, 715, Prédio da Biblioteca, 2º andar sala 2, 01246-904 São Paulo - SP - Brasil, Tel./Fax: +55 11 3061-7880 - São Paulo - SP - Brazil
E-mail: saudesoc@usp.br