ABSTRACT
Objective:
to identify situations of pleasure and suffering in the work routine for the nursing staff at a first-aid service.
Method:
descriptive research with a qualitative approach, involving 13 nursing workers at an Emergency Room of a university hospital. The data was collected through semi-structured interviews, held in August and September 2014. The analysis was based on the assumptions of thematic content analysis.
Results:
evidenced that the employment situations that generate pleasure in the nursing team are associated with recognition, good relationship with the team and successful recovery of the patients. The employment situations that generate suffering are related to the work burden and lack of material resources, lack of recognition and experiences of patient death.
Conclusion:
the identification of situations that generate pleasure and suffering in the nursing team is essential to develop strategies to seek better work conditions.
DESCRIPTORS:
Work; Nursing; Pleasure; Emergency medical services