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Indicators for the measurement of emergency nursing personnel

This exploratory-descriptive study was performed with a qualitative approach, aiming at finding indicators for the measurement of nursing personnel in adult emergency services. Data were collected using nursing work observation and a semi-structured interview with nurses; data were analyzed based upon the theory of working process, originating the following categories: working process and nursing personnel measurement, and indicators for the measurement of nursing personnel in emergency. The study presents both quantitative and qualitative indicators to ground personnel measurement, amongst which the need to evaluate the working organization, the degree of users' care besides biological aspects and the emergency service characteristic itself, which encompasses hospitalization and urgency care.

Emergency nursing; Personnel downsizing; Personnel administration; Hospital


Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem Campus Universitário Trindade, 88040-970 Florianópolis - Santa Catarina - Brasil, Tel.: (55 48) 3721-4915 / (55 48) 3721-9043 - Florianópolis - SC - Brazil
E-mail: textoecontexto@contato.ufsc.br