The objective of this cross-sectional quantitative study is to evaluate the structure and process components in Diabetes Mellitus user care given in a Basic Health District of Ribeirão Preto, SP, Brazil. We analyzed 138 medical records from users with Diabetes Mellitus in 2008. As a methodological reference, we used the Health Care Assessment using structure and process as the cut. A questionnaire containing 24 closed questions was used to collect data. Concerning the structure, the results showed that physical and material resources were adequate. As for the process, the actions implemented in assisting users with Diabetes Mellitus were fragmented. It follows that we must rethink the way such work is organized, helping health actions become committed to a fair quality practice, which promotes communication among the various professionals involved in Diabetes care and full compliance with their duties and responsibilities
Health evaluation; Diabetes mellitus; Nursing; Human resources
