FROM ‘HUMAN RESOURCES’ TO WORK MANAGEMENT: A REVIEW OF THE LITERATURE ON WORK IN THE UNIFIED HEALTH SERVICES

Stela Maris Lopes Santini Elisabete de Fátima Polo de Almeida Nunes Brígida Gimenez Carvalho Francisco Eugênio Alves de Souza About the authors

Abstract

The study that led to this article featured the results of an integrative review of literature on the management of work in the Unified Health System, and its purpose was to analyze the different scientific contributions, experiences, and strategies the municipalities developed in the area. The PubMed and SciELO databases were used for data collection in 2014. After applying the inclusion and exclusion criteria, 22 articles were analyzed. Most were published in the 2010–2011 biennium and referred to major cities or states. Two thematic categories were constructed: Work management concepts and issues related to the worker's functional life, such as provisioning and guaranteeing labor rights. It was noted that there has been evolution in the human resources term for the conception of work management; an expansion process in public employment at the municipal level and in the various forms of selection adopted; in employment bond stability from the 2000s, and that there are difficulties in attracting and securing professionals, as well as in the non-consolidation of the career, position and salary plan as a strategic tool for managing the work. The complexity of the issue and the need for constant studies were evident due to the importance of these factors for the Unified Health System.

Keywords
work management; health workforce; health management; human resources in health; Unified Health System

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