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THE WORKER IN THE FAMILY HEALTH PROGRAM IN THE STATE OF AMAZONAS: A QUALITATIVE STUDY

Marilise Katsurayama Rosana Cristina Pereira Parente Rodrigo Otávio Moretti-Pires About the authors

Abstract

This article analyzes the relationship between work and subjectivity in the Family Health Strategy in the state of Amazonas, Brazil, from the perspective of the psychodynamics of work, pursuant to which work is what imposes demands, in addition to know-how, the engagement of the body and mobilization of intelligence, the ability to reflect, create, and invent. From there, it was proposed an analysis of those things that are invisible at work, based on the statements of 75 health professionals working in the Family Health Strategy at four municipalities in the state of Amazonas (Coari, Manacapuru, Parintins, and São Gabriel da Cachoeira), obtained via individual interviews, focus groups, and participant observation. Different types of significant labor content have been identified, i.e., the symbolic sense that it introduces in one's work activity, in addition to defensive strategies for the mediation of suffering, including the rationalization and the relationship of trust and cooperation found in the team. The Family Health Strategy workers in Amazonas showed they come up against unique issues in the provision of health services at these locations. Through this qualitative survey, we give voice to the workers, considering them as the main managers of their own work, allowing, through reflection, them to envision their potential to create change from their daily work.

Keywords
Workers; health services; family health

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