Improvement of strategists and novice decision makers: strategic knowledge management applied to the Technology Development Support Center at the Universidade de Brasília, Brazil

This paper aims to measure, from the perspective of Strategic Knowledge Management, the improvements in decision making in strategists and novices, through the transmission of knowledge by experienced strategists and decision makers within the Technology Development Support Center at the Universidade de Brasília. With the aim of achieving this goal, we adopted, as a methodological reference, the Strategist and Novice Decision Maker Improvement Model, which is part of the Strategic Knowledge Management system. The justification for this study is based on the need to improve the strategists and novice decision makers at the Technology Development Support Center at the Universidade de Brasília. The principal outcome proposed by the research includes initiatives that provide an environment which is conducive to the transfer of knowledge between strategists and both experienced and novice decision makers working in the Center. By concentrating on the required outcome, we attempted to perform the triangulation proposed by the Strategist and Novice Decision Maker Improvement Model with the Learning Style Inventory and Johari Window methodologies. The results show that there are initiatives that can improve the management of knowledge in the corporate environment.

Organizational learning; Organizational culture; Knowledge management; Decision-making process


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