Scielo RSS <![CDATA[Production]]> vol. 31 num. lang. pt <![CDATA[SciELO Logo]]> <![CDATA[The role of motivation in the results of total productive maintenance]]> Abstract Paper aims The aim is to analyze the role of motivation of work teams in production lines in the operational results obtained with the implementation of a Total Productive Maintenance (TPM) program in a single company. Originality The areas of industrial production and maintenance require that human factors influencing performance be continuously investigated and cannot focus exclusively on the reliability of equipment and systems. Studies that contemplate these factors are relatively scarce but of great value for companies and society. Research method This is an exploratory case study that used a measurement of motivation with two teams of employees who participated in the implementation of TPM, comparing it to measures of operational performance. Unstructured interviews and nonparticipant observation were also used for data collection. Main findings The level of motivation of the team was positively associated with a change in operational performance, and the implementation of TPM had a positive impact on performance. Implications for theory and practice This study contributes to the behavioral operations management literature by showing empirical evidence that operational results may depend on motivated workers during TPM implementation. Managers must pay attention to the factors that determine the motivation of work teams when implementing improvement programs. <![CDATA[Fast-response measures to mitigate the COVID-19 health and economic impacts within the organizations: the case of Thyssenkrupp Elevator Brazil]]> Abstract Paper aims This paper aims at investigating the efficacy of fast-response measures to mitigate the impacts of COVID-19 in an essential service organization that continued to operate despite the pandemic. Originality Although the number of studies associated with COVID-19 has grown exponentially, insufficient attention has been paid to how organizations should rapidly respond to overcome the trade-off between worker’s health and economic activity. Research method A five-step case study design is carried out in this research. The efficacy of measures is assessed through the amplitude and agreement level among respondents as well as a statistical comparative analysis to evidence the significance of the results. Main findings Our findings indicate that the mitigation measures implemented within the factory were well-accepted by employees and empirical evidence attests to the efficacy of the actions implemented, even though further studies are needed. Implications for theory and practice The study expands the literature about Business Continuity Planning and highlights the Evaporating Cloud (a tool of the Theory of Constraints) as a mechanism to broaden the capacity to analyze conflicts. For practitioners, this research presents a useful body of knowledge to deal with trade-offs at the enterprise-level. <![CDATA[Australian manufacturing industry: a 20-year scoping study on barriers, opportunities and trends for its strategic development]]> Abstract Paper aims This study aims at identifying the barriers, opportunities and trends for the strategic development of the Australian manufacturing industry. Originality As research on Australian manufacturing is prolific and sparse, our study helps to clarify whether and how important research findings on Australian manufacturing replicate. Research method For that, we conducted a scoping review on literature evidence published in the last twenty years. We systemically compiled the body of knowledge and proposed research directions in accordance with five global manufacturing megatrends. Main findings We identified eight barriers/challenges and eight opportunities according to manufacturing sectors and analyzed them based on their emphasis on these global megatrends. Literature emphasis has not been equally distributed over time, highlighting the need for further research. Implications for theory and practice We suggested three main directions for future studies; they were: (i) digital transformation of manufacturing; (ii) sustainable operations in end-to-end service-integrated manufacturing; and (iii) interrelation between socioeconomic characteristics and strategic critical success factors. Further, the body of knowledge’s systemic compilation has led to new conceptual and theoretical insights in light of global megatrends.