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Gestão & Produção

versão impressa ISSN 0104-530Xversão On-line ISSN 1806-9649


MORAES, Renato de Oliveira  e  LAURINDO, Fernando José Barbin. Selecting an information technology application through an effectiveness approach: a production planning system case study. Gest. Prod. [online]. 2003, vol.10, n.3, pp.311-328. ISSN 1806-9649.

The role of information technology (IT) in organisations can vary from simple administrative support till a strategic position, in which IT achieve an important status in leading companies in increasingly competitive markets. On the other hand, there is still an important discussion about the difficulties of finding evidence of returns over investments in IT. Although there are different explanations for this fact, there is a general consensus about the relevant increase in IT investments in the last decades. The decisions about which IT projects should be implemented are frequently determinant of business performance and are able not only of changing the competitive positioning of the companies but also can modify the competitive structure of industries. This paper aims to analyse, through a case study, the selection of IT projects through a management of portfolio approach, considering both efficiency (use of resources) and effectiveness (achieving positive results for the organisation) issues, and also analysing their risks.

Palavras-chave : information technology; project portfolio management; ex ante evaluation.

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