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Revista de Administração de Empresas

versão impressa ISSN 0034-7590

Rev. adm. empres. vol.44 no.1 São Paulo jan./mar. 2004

https://doi.org/10.1590/S0034-75902004000100005 

FÓRUM

 

Transferindo práticas: construindo conhecimento arquitetural localmente

 

 

Paulo Prochno

Ibmec

 

 


RESUMO

O artigo traz um estudo qualitativo dos processos organizacionais que deram suporte à transferência de conhecimento para uma nova fábrica, detalhando os maiores desafios que a organização teve de enfrentar durante seu primeiro ano de operações. Apesar do sucesso obtido na transferência de conhecimento individual para cada área em separado, a empresa enfrentou muitos desafios em sua aplicação, uma vez que não tinha desenvolvido o conhecimento arquitetural - relativo à junção e aplicação das várias bases individuais de conhecimento. Conhecimento este que teve de ser desenvolvido localmente por meio de mecanismos de experiência, negociação e sensemaking. O estudo ressalta a importância do conhecimento arquitetural, uma dimensão até agora não considerada nos estudos de transferência de conhecimento.

Palavras-chave: Transferência de conhecimento, aprendizado, América Latina, rotinas organizacionais, competências organizacionais.


ABSTRACT

The paper brings a qualitative study on the organizational processes supporting knowledge transfer to a new automotive plant, detailing the major challenges that the organization had to face during its first year of operations. Although the company was quite successful at transferring component knowledge to each area individually, it faced many challenges in the application of this knowledge, because architectural knowledge was missing. This architectural knowledge had to be developed locally, through mechanisms of experience, negotiation and sensemaking. The case sheds new light into architectural knowledge, which is an important dimension in knowledge transfer to new settings that has not been considered in knowledge transfer studies.

Key words: Knowledge transfer, learning, Latin America, organizational routines, organizational competences.


 

 

Texto completo disponível apenas em PDF.

Full text available only in PDF format.

 

Nota

O autor agradece a orientação de Yves Doz, Quy Huy, John Van Maanen e John Weeks, os comentários de Michael Yasiji e Nicola Dragonetti e a tradução de Tatiana Tinoco. Esse estudo teve apoio financeiro do programa de doutorado do INSEAD e do GE Fund.

 

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Artigo recebido em 15.01.2003.
Aprovado em 15.10.2003.

 

 

Paulo Prochno
Professor adjunto das Faculdades Ibmec. Interesses de pesquisa em rotinas e habilidades organizacionais, transferência de conhecimento, aprendizagem organizacional e teoria das organizações. E-mail: paulo.prochno@ibmecrj.br Endereço: Av. Rio Branco, 108 – 17 andar, Rio de Janeiro – RJ, 20040-001.

Traduzido por Tatiana Tinoco.

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