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Gestão & Produção
Print version ISSN 0104-530XOn-line version ISSN 1806-9649

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TEZZA, Rafael; BORNIA, Antonio Cezar; ANDRADE, Dalton Francisco de  and  BARBETTA, Pedro Alberto. Multidimensional model to measure quality in e-commerce websites using item response theory. Gest. Prod. [online]. 2018, vol.25, n.4, pp.916-934. ISSN 1806-9649.