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Auditory skills of figure-ground and closure in air traffic controllers

ABSTRACT

Purpose

To investigate the auditory skills of closure and figure-ground and factors associated with health, communication, and attention in air traffic controllers, and compare these variables with those of other civil and military servants.

Methods

Study participants were sixty adults with normal audiometric thresholds divided into two groups matched for age and gender: study group (SG), comprising 30 air traffic controllers and control group (CG), composed of 30 other military and civil servants. All participants were asked a number of questions regarding their health, communication, and attention, and underwent the Speech-in-Noise Test (SIN) to assess their closure skills and the Synthetic Sentence Identification Test - Ipsilateral Competitive Message (SSI-ICM) in monotic listening to evaluate their figure-ground abilities. Data were compared using nonparametric statistical tests and logistic regression analysis.

Results

More individuals in the SG reported fatigue and/or burnout and work-related stress and showed better performance than that of individuals in the CG for the figure-ground ability. Both groups performed similarly and satisfactorily in the other hearing tests. The odds ratio for participants belonging in the SG was 5.59 and 1.24 times regarding work-related stress and SSI-ICM (right ear), respectively.

Conclusion

Results for the variables auditory closure, self-reported health, attention, and communication were similar in both groups. The SG presented significantly better performance in auditory figure-ground compared with that of the CG. Self-reported stress and right-ear SSI-ICM were significant predictors of individuals belonging to the SG.

Keywords
Hearing; Auditory Perception; Hearing Tests; Burnout Professional; Air Traffic Controllers

RESUMO

Objetivo

Investigar o perfil das habilidades auditivas de fechamento e figura-fundo e fatores relacionados à atenção, comunicação e saúde de controladores de tráfego aéreo (CTA) de aproximação de aeronaves e comparar com os de outros profissionais civis e militares.

Método

Participaram 60 adultos com limiares audiométricos normais reunidos em dois grupos, pareados por idade e gênero: o grupo estudo formado por 30 profissionais do Controle de Aproximação de aeronaves e o controle, por 30 outros servidores civis e militares. Todos foram submetidos a perguntas relacionadas à atenção, comunicação e saúde e ao Teste de Fala com Ruído e de Identificação de Sentenças Sintéticas em escuta monótica (SSI) para avaliar fechamento e figura-fundo, respectivamente. Foram usados testes estatísticos não paramétricos e análise de regressão logística.

Resultados

O CTA autorreferiu maior cansaço/esgotamento e estresse e obteve melhor desempenho do que o grupo controle em figura-fundo e semelhante em fechamento. Foi observado que ocorreu uma probabilidade de ser CTA para o estresse em 5,59 vezes e para identificação de sentenças em escuta monótica à orelha direita de 1,24.

Conclusão

Fechamento e autorrelato de dificuldades de saúde, comunicação e atenção na maioria das questões foram similares em ambos os grupos. Figura-fundo foi significativamente melhor em CTA. Autorreferência de estresse e desempenho à orelha direita no SSI foram preditores significantes do indivíduo ser do CTA.

Descritores
Audição; Percepção Auditiva; Testes Auditivos; Esgotamento Profissional; Controladores de Tráfego Aéreo

INTRODUCTION

Aircrafts have their trajectory controlled by Air Traffic Controllers (ATC) from flight departure to arrival. These professionals work in groups at different air traffic control units: Tower (TWR), Approach Control (APP), and Area Control Center (ACC). ATCs who work in the TWR are responsible for the aircraft until they lose visual contact with it; those who work in the APP are in charge of directing the airplane in its intermediate trajectory, regarding takeoff and landing; and those who work in the ACC are responsible for the direction of the aircraft for most of the flight(11 Villar ACNWB, Korn GP, Azevedo RR. Perceptual-auditory and acoustic analysis of air traffic controllers’ voices pre- and postshift. J Voice. 2016;30(6):768.e11-5. PMid:26778327. http://dx.doi.org/10.1016/j.jvoice.2015.10.021.
http://dx.doi.org/10.1016/j.jvoice.2015....
).

According to Villar et al.(11 Villar ACNWB, Korn GP, Azevedo RR. Perceptual-auditory and acoustic analysis of air traffic controllers’ voices pre- and postshift. J Voice. 2016;30(6):768.e11-5. PMid:26778327. http://dx.doi.org/10.1016/j.jvoice.2015.10.021.
http://dx.doi.org/10.1016/j.jvoice.2015....
), ATCs at the APP ensure that a minimum distance is maintained between aircrafts when they are close to the airports under their command; to this end, they indicate by radiofrequency the coordinates (headings), speed, and altitude that the pilot should adopt to fly with maximum safety in order to avoid collisions. This is a very delicate task, and it requires special attention from these controllers because, in addition to providing the final orientation for landing, they must separate the aircrafts that are landing from those that are taking off. Thus, their actions determine the success and safety of flight displacements(11 Villar ACNWB, Korn GP, Azevedo RR. Perceptual-auditory and acoustic analysis of air traffic controllers’ voices pre- and postshift. J Voice. 2016;30(6):768.e11-5. PMid:26778327. http://dx.doi.org/10.1016/j.jvoice.2015.10.021.
http://dx.doi.org/10.1016/j.jvoice.2015....
).

The work environment of ATCs is surrounded by noise, both from communication with the pilots (radio frequency chirping and/or unauthorized radio interference) and with their colleagues, considering that the work sectors are arranged side by side. Therefore, these workers need to make use of compensatory strategies(22 Motter AA, Gontijo LA. A influência das comunicações na carga de trabalho do controlador de tráfego aéreo. Divers@. 2010;3(1):48-59.), by means of auditory skills such as figure-ground and closure, so that the crew can conduct the flight safely.

These auditory skills are part of a physiological mechanism of auditory processing called Selective Attention. In 1997, Pereira(33 Pereira LD. Processamento auditivo central: abordagem passo a passo. In: Pereira LD, Schochat E, editors. Processamento auditivo central: manual de avaliação. São Paulo: Lovise; 1997. p. 49-59.) defined Auditory Processing as a series of processes that succeed each other over time, allowing individuals to perform a metacognitive analysis of sound events, such as detection, discrimination and localization of sounds, sequential memory of sounds, and selective attention.

The specific scientific literature presents several studies(22 Motter AA, Gontijo LA. A influência das comunicações na carga de trabalho do controlador de tráfego aéreo. Divers@. 2010;3(1):48-59.,44 Paulich C, Assis M, Ribeiro S. Atividade física e saúde dos trabalhadores: o caso dos controladores de tráfego aéreo. Corpus et Scientia. 2005;1(1):17-29.

5 Lima AMJ, Soares CMV, Souza AOS. Efeito da inversão dos turnos de trabalho sobre capacidade aeróbia e respostas cardiovasculares ao esforço máximo. Rev Bras Med Esporte. 2008;14(3):201-4. http://dx.doi.org/10.1590/S1517-86922008000300008.
http://dx.doi.org/10.1590/S1517-86922008...

6 Itani A. Saúde e gestão na aviação: a experiência de pilotos e controladores de tráfego aéreo. Psicol Soc. 2009;21(2):203-12. http://dx.doi.org/10.1590/S0102-71822009000200007.
http://dx.doi.org/10.1590/S0102-71822009...
-77 Motter AA, Cruz RM, Gontijo LA. O significado do trabalho para os controladores de tráfego aéreo de Curitiba. Psicol. Argum. 2011;29(64):23-30.) on the influence of stress on ATCs. It is known that stress results from the environment-individual interaction, and that there is an association between auditory processing disorders and stress(88 Lemos, SMA. Processamento auditivo e estressores familiares em indivíduos com dificuldades escolares [tese]. São Paulo: Escola Paulista de Medicina, Universidade Federal de São Paulo; 2007.).

The air traffic control activity is considered to be complex; it reflects a particularized perception built on a daily basis and requires intellectual agility, reasoning speed, and resistance to stress(77 Motter AA, Cruz RM, Gontijo LA. O significado do trabalho para os controladores de tráfego aéreo de Curitiba. Psicol. Argum. 2011;29(64):23-30.), considering that mistakes can lead to catastrophic consequences. Therefore, knowing the auditory skills of these professionals and comparing them with those of other civil and military servants can reveal a differentiated performance, in addition to assisting with the training of these abilities in individuals with auditory processing disorders.

The present study aims to investigate the auditory skills of closure and figure-ground and factors associated with health, communication, and attention in air traffic controllers, and compare these variables with those of other civil and military servants.

METHODS

This study was approved by the “Destacamento de Controle do Espaço Aéreo de São Paulo – DTCEA-SP” and the Research Ethics Committee of the aforementioned Institution (no. 1.031.282; April 22, 2015). All study participants signed in Informed Consent Form (ICF) prior to study commencement. The samples were collected between May and July, 2015.

Study participants were 60 adult volunteers aged 21-44 years. The groups were paired according to gender - each group comprised 16 male individuals (53.3%), and age - mean age of 26.87 years.

These participants were divided into groups of 30 individuals. The study group (SG) was composed of military professional servants allocated to the Approach Control (APP-SP), responsible for directing aircrafts in their intermediate trajectory, regarding takeoff and landing, in the function of Air Traffic Controllers - hereinafter referred to as ATCs.

The control group (CG), whose participants were paired according to age and gender to those of the SG, was composed of other civil or military servants. This group comprised professionals from other areas, namely, two business administrators, two lawyers, three speech-language pathologists, three aircraft mechanics, 10 management technicians, five electronic technicians, and three communication technicians.

Exclusion criteria for both groups were as follows: present hearing thresholds outside the normal range, i.e., above 25 dB HL(99 Lloyd LL, Kaplan H. Audiometric interpretation: a manual o basic audiometry. Baltimore: University Park Press; 1978. p. 16.); be on vacation or on leave due to health problems. It is worth mentioning that the use of medications and the presence of auditory inabilities in the behavioral assessment of auditory processing were not exclusion criteria.

Participants in both groups had at least 12 years of schooling, that is, complete High School. Seventeen individuals (28.33%) in the sample had College degrees or graduate studies. Regarding the socioeconomic level of the sample, according to the classification of the Brazilian Association of Research Companies – ABEP(1010 ABEP: Associação Brasileira de Empresas de Pesquisa. Critério de Classificação Econômica Brasil [Internet]. São Paulo: ABEP; 2014 [citado em 2017 Jan 7]. Disponível em: http://www.abep.org
http://www.abep.org...
), 10 individuals (16.66%) were C1 or higher, which represents an estimated mean household income of R$ 2.705,00 and 11 individuals (18.33%) were B1 or lower, equivalent to a monthly income of R$ 9,254.00.

All participants were submitted to meatoscopy, pure-tone audiometry, and measurement of the Speech Recognition Percentage Index (SRPI) with recording of stimuli(33 Pereira LD. Processamento auditivo central: abordagem passo a passo. In: Pereira LD, Schochat E, editors. Processamento auditivo central: manual de avaliação. São Paulo: Lovise; 1997. p. 49-59.,1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p), which are clinical procedures routinely used to discard hearing loss.

A questionnaire prepared by the study researchers was applied to the participants of both groups. It included questions about life history, difficulty in hearing and/or understanding speech, use of medication, and 10 other issues related to attention, communication, and health (Chart 1). These questions addressed fatigue and/or burnout (question 1), difficulty sleeping (2), restlessness (3), difficulty concentrating (4), presence of work-related stress (5), dizziness (6), visual (7) and respiratory problems (8), caffeine consumption (9), and use of earphones (10). Participants in the SG also responded to questions about their working hours, presence of difficulty in learning their professional activity, and presence of a concurrent professional activity.

Chart 1
Questionnaire prepared for this study

Auditory processing was assessed through the application of the following behavioral tests(33 Pereira LD. Processamento auditivo central: abordagem passo a passo. In: Pereira LD, Schochat E, editors. Processamento auditivo central: manual de avaliação. São Paulo: Lovise; 1997. p. 49-59.,1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p): Speech-in-noise Test (SIN), for the physiological mechanisms of low redundancy speech recognition; Synthetic Sentence Identification Test - Ipsilateral Competitive Message (SSI-ICM), for speech recognition in monotic listening. These tests present reference normality values available along with the recordings of the stimuli(1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p).

As a means of standardization, application of the SIN and SSI-ICM tests began on the right ear.

The Speech-in-noise Test (SIN)(33 Pereira LD. Processamento auditivo central: abordagem passo a passo. In: Pereira LD, Schochat E, editors. Processamento auditivo central: manual de avaliação. São Paulo: Lovise; 1997. p. 49-59.,1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p,1212 Schochat E, Pereira LD. Testes especiais: fala com ruído. In: Pereira LD, Schochat E, editors. Processamento auditivo central: manual de avaliação. São Paulo: Lovise; 1997. p. 99-102.) consisted of presenting a list of 25 words in the presence of ipsilateral competitive background noise, in a relation of [+5] between the sound levels in decibel sound pressure level (dB SPL). Volunteers were asked to verbally repeat the word heard. Percentages of correct responses per ear were analyzed. The skill assessed is called auditory closure.

The Synthetic Sentence Identification Test - Ipsilateral Competitive Message (SSI-ICM)(33 Pereira LD. Processamento auditivo central: abordagem passo a passo. In: Pereira LD, Schochat E, editors. Processamento auditivo central: manual de avaliação. São Paulo: Lovise; 1997. p. 49-59.,1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p,1313 Kalil DM, Ziliotto KN, Almeida CIR. Testes especiais: SSI em português. In: Pereira LD, Schochat E, editors. Processamento auditivo central: manual de avaliação. São Paulo: Lovise; 1997. p. 129-137.) consisted in the presentation of 10 sentences inserted in ipsilateral competitive message in a relation of [0] between the sound levels to provide instruction by demonstration and of [-15] for assessment. Volunteers were asked to identify the sentence heard from a table of written sentences and ignore the story in the competitive message. Percentages of correct responses per ear were analyzed. The skill assessed is called auditory figure-ground in monotic listening.

The procedures were conducted at the beginning of the ATCs’ work activity, or at the latest within two hours from the start, in order to avoid assessment at the end of the work shift because of the greater presence of stress on these professionals, as demonstrated by Lima et al.(55 Lima AMJ, Soares CMV, Souza AOS. Efeito da inversão dos turnos de trabalho sobre capacidade aeróbia e respostas cardiovasculares ao esforço máximo. Rev Bras Med Esporte. 2008;14(3):201-4. http://dx.doi.org/10.1590/S1517-86922008000300008.
http://dx.doi.org/10.1590/S1517-86922008...
).

Meatoscopy was performed using a Heine - Mini 3000 otoscope. Pure-tone audiometry and measurement of the Speech Recognition Percentage Index (SRPI) were conducted using a single-channel, portable AS-70 audiometer (Auditec). The auditory processing assessment tests were performed using a dual-channel, portable PAC-200 audiometer (Auditec), with recording of the stimuli(1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p), which were presented using a TDH39 headset.

Data collection was conducted in a quiet room at the “Serviço Regional de Proteção ao Voo de São Paulo (SRPV-SP)”, a unit of the Brazilian Air Force where the Approach Control - APP-SP is located; this is the Air Traffic Control unit with the largest aircraft flow in Brazil(1414 INFRAERO: Empresa Brasileira de Infraestrutura Aeroportuária. Movimento nos aeroportos: estatística [Internet]. Brasília: INFRAERO; 2015 [citado em 2017 Jan 7]. Disponível em: http://www.infraero.gov.br
http://www.infraero.gov.br...
), and the workplace of the ATCs and other military servants who participated in this study.

Statistical analysis was performed with the application of nonparametric tests. The Mann-Whitney test was used to compare performance in the auditory tests considering the Group variable, whereas the Wilcoxon signed-rank test was applied to compare performance according to the Ear variable. For comparison between the groups, considering the responses given to the 10 questions in the questionnaire, the Mann-Whitney test was once again used. The Spearman correlation test was applied to verify the existence of correlation between length of service as ATC and performance in the auditory processing tests. The Cronbach's alpha test was used in the analysis of the internal consistency and reliability of the questionnaire(1515 Cronbach LJ. Coefficient alpha and the internal structure of tests. Psychometrika. 1951;16(3):297-334. http://dx.doi.org/10.1007/BF02310555.
http://dx.doi.org/10.1007/BF02310555...
). All statistical analyses were processed using the IBM SPSS Statistics 22.0 software.

In order to understand the individual differences and Odds Ratio, that is, the probability of an individual belonging to a particular group, logistic regression analysis was conducted with Group as a dependent variable, and the questions with statistical significance (step 1) and the measures of the auditory tests that evaluated auditory processing (step 2) as control variables. The IBM SPSS Statistics 20 software was used to process this measurement.

A level of significance of 5% (p≤0.05) was adopted for all statistical analyses. Statistically significant values were marked with an asterisk.

RESULTS

With respect to the use of medication, 13.33% of the individuals in the study group (SG) make use of controlled drugs, whereas the same percentage of individuals in the control group (CG) use continuous medication for hypertension, hypothyroidism, and diabetes. In the SG, 3.33% of the sample reported difficulty in hearing, whereas 6.66% of the participants in the CG reported the same complaint. Difficulty in understanding speech in noise was reported by 20% of the individuals in both groups. As for difficulty in understanding speech during group conversations, 20 and 23.33% of the participants in the SG and CG reported this complaint, respectively.

The Cronbach's alpha test showed an internal consistency index of 0.722 in the questionnaire created for the present study, which is considered satisfactory(1616 Field, A. Discovering statistics using IBM SPSS statistics. 4th ed. California: Sage; 2013. 952 p.). It is worth highlighting two questions that differentiated the groups (Table 1). One question concerns the presence of fatigue and/or burnout (question 1 - Q1). A total of 86.7% of positive responses were verified in the SG, whereas 60% of positive responses were observed in the CG, with statistically significant difference (p=0.004). The other question that drew attention is the positive opinion regarding presence of work-related stress (Q5). In the SG, 93.4% of positive responses were observed, whereas occurrence of 53.3% was found in the CG, with statistically significant difference (p<0.001). The questions that sought to verify the occurrence of difficulties in sleeping, restlessness, difficulty concentrating, occurrence of dizziness, visual and respiratory problems, caffeine consumption, and use of earphones did not present significant differences between the groups in the present study.

Table 1
Descriptive analysis of the questions with their variables separated by group and p-value for comparison

Logistic regression analysis indicated that the questionnaire was a good predictor of individuals belonging to a group (χ2(6) = 3.391; p=0.758; R2=0.446), but only question 5 (positive opinion regarding the presence of work-related stress) was considered a significant predictor (Odds Ratio= 5.59; CI= 2.26-13.86; p<0.001) (step 1).

Comparative analysis in the same group for the same test between the ears showed statistically significant difference in the measurement of the SRPI for both groups (p-values of 0.023 and 0.001 in the SG and CG, respectively) (Table 2). Thus, analysis between groups was performed separately per ear (Table 3).

Table 2
Results of the comparison between ears tested for the study and control groups
Table 3
Descriptive statistical analysis of the hearing tests according to performance per ear and p-value of comparison between the study and control groups (n = 60)

Comparison of performance by test separately per ear between the groups (Table 3; Figure 1) showed statistically significant difference in the SSI-ICM test for both the right (p<0.001) and left (p=0.001) ears. No statistically significant differences in performance were observed in the SRPI and SIN tests (Table 3). This table shows minimum values below reference normality for the SSI-ICM test. This occurred because three individuals (10%) in the CG presented poor performance in this test: one individual presented alteration at the left ear and two individuals showed changes at right ear.

Figure 1
Box-plot diagram of correct responses (%) in the SSI-ICM test for the control and study groups (n = 60)

The combination of questions 1 and 5 with performance in auditory processing tasks were even better predictors of individuals belonging to a group (χ2(8)=4.818; p=0.777; R2=0.647). Question 5 continued to be a significant group predictor (Odds Ratio=13.54; CI=1.75-104.43) and performance at the right ear was the only significant auditory processing measure to predict the groups (Odds Ratio=1.24; CI=1.01-1.5; p<0.001) (step 2).

In order to verify the results of the sample without the three individuals who presented auditory inabilities, statistical calculations were performed based on a sample of 57 individuals divided into two groups: Reduced CG, with 27 individuals, and SG, with 30 individuals (Table 4; Figure 2). Statistically significant differences were found between the groups in the SSI-ICM test at the right and left ears.

Table 4
Descriptive statistical analysis of the hearing tests according to performance per ear and p-value of comparison between the study and reduced control groups (n = 57)
Figure 2
Box-plot diagram of correct responses (%) in the SSI-ICM test per ear for the control and reduced study groups (n = 57)

In the SG, 40% of the volunteers reported difficulty in learning their professional activity because of distortion in the speech of pilots caused by radiofrequency chirping and difficulty concentrating amid the noises of the work environment. Among these professionals, 10% have a concurrent professional activity - they all teach to supplement the family income. The length of service as ATC varied from six months to 23 years, with mean time of six years. No statistically significant correlation was observed between length of service as CTA and performance in any of the auditory tests.

DISCUSSION

It is worth mentioning that care was taken when forming the control group (CG) to match the sample for gender and age to that of the study group (SG). In this study, auditory inabilities could occur in the constitution of the sample investigated considering that we sought to identify individual differences in the performance of the selected procedures.

The occupation of ATC is not regulated in Brazil(1717 Brasil. Ministério do Trabalho e Emprego. Classificação Brasileira de Ocupações [Internet]. Brasília: MTECBO; 2017 [citado em 2017 Jan 7]. Disponível em: http://www.mtecbo.gov.br
http://www.mtecbo.gov.br...
), and this fact can generate governmental inattention with this professional class, which is essential for aviation. Studies assessing the auditory processing of ATCs who work at Approach Control (APP) are scarce in the literature.

A fact that motivated the realization of this study was that 40% of the individuals in the SG reported difficulty in understanding the speech of pilots because of noises in the transmission by radiofrequency and in directing attention to only one speaker. These difficulties were reported at the beginning of their careers, but decreased after some time of professional exercise. Thus, a hypothesis was raised regarding adjustment in auditory-verbal communication, suggesting improvement in the auditory skills of these professionals. In their work environment, ATCs make constant use of their listening skills for verbal communication with aircraft pilots through radio frequency as well as with their colleagues in their workplace, sometimes simultaneously.

Participants in the SG are 26.87 years old on average, and they represent a new population of ATCs, which is becoming increasingly young(1818 Ned GC. Fadiga nos controladores de tráfego aéreo: uma realidade. Revista Conexão Sipaer. 2016;7(1):35-43.).

One out of 10 individuals in the SG has a concurrent professional activity. Other studies(22 Motter AA, Gontijo LA. A influência das comunicações na carga de trabalho do controlador de tráfego aéreo. Divers@. 2010;3(1):48-59.,44 Paulich C, Assis M, Ribeiro S. Atividade física e saúde dos trabalhadores: o caso dos controladores de tráfego aéreo. Corpus et Scientia. 2005;1(1):17-29.) have also reported presence of double working shifts with the aim to circumvent the low wages received by this professional class; however, this can have harmful consequences, such as increased fatigue and/or burnout(22 Motter AA, Gontijo LA. A influência das comunicações na carga de trabalho do controlador de tráfego aéreo. Divers@. 2010;3(1):48-59.). Still in search of other activities, 83.33% of the ATCs who participated in this study are either attending tertiary courses or have college degrees, a fact also observed by Motter et al.(77 Motter AA, Cruz RM, Gontijo LA. O significado do trabalho para os controladores de tráfego aéreo de Curitiba. Psicol. Argum. 2011;29(64):23-30.). Fatigue, burnout, and stress can negatively influence the individual's attention span(55 Lima AMJ, Soares CMV, Souza AOS. Efeito da inversão dos turnos de trabalho sobre capacidade aeróbia e respostas cardiovasculares ao esforço máximo. Rev Bras Med Esporte. 2008;14(3):201-4. http://dx.doi.org/10.1590/S1517-86922008000300008.
http://dx.doi.org/10.1590/S1517-86922008...
).

The combination of factors such as work overload, difficult work schedules, low pay, and lack of valorization, recognition, and career plan, contributes to the high level of avoidance(1818 Ned GC. Fadiga nos controladores de tráfego aéreo: uma realidade. Revista Conexão Sipaer. 2016;7(1):35-43.). One year after data collection of the present study, 10% of the ATCs included in the SG no longer exercised this professional activity.

The groups differed significantly with respect to self-report of fatigue and/or burnout (Q1) and stress (Q5) caused by work, with a larger number of participants in the SG more affected by these factors (p=0.004 and p<0.001, for Q1 and Q5, respectively) (Chart 1; Table 1).

Logistic regression analysis applied to these two questions verified that both were predictors of an individual belonging to the SG, but only Q5 was statistically significant. Thus, self-report of the presence of work-related stress increases by 5.59 times the chance of an individual belonging to the SG.

A few studies have also correlated these professionals with high levels of stress(22 Motter AA, Gontijo LA. A influência das comunicações na carga de trabalho do controlador de tráfego aéreo. Divers@. 2010;3(1):48-59.,44 Paulich C, Assis M, Ribeiro S. Atividade física e saúde dos trabalhadores: o caso dos controladores de tráfego aéreo. Corpus et Scientia. 2005;1(1):17-29.

5 Lima AMJ, Soares CMV, Souza AOS. Efeito da inversão dos turnos de trabalho sobre capacidade aeróbia e respostas cardiovasculares ao esforço máximo. Rev Bras Med Esporte. 2008;14(3):201-4. http://dx.doi.org/10.1590/S1517-86922008000300008.
http://dx.doi.org/10.1590/S1517-86922008...

6 Itani A. Saúde e gestão na aviação: a experiência de pilotos e controladores de tráfego aéreo. Psicol Soc. 2009;21(2):203-12. http://dx.doi.org/10.1590/S0102-71822009000200007.
http://dx.doi.org/10.1590/S0102-71822009...
-77 Motter AA, Cruz RM, Gontijo LA. O significado do trabalho para os controladores de tráfego aéreo de Curitiba. Psicol. Argum. 2011;29(64):23-30.). Martinussen and Richardsen(1919 Martinussen M, Richardsen AM. Air traffic controller burnout: survey responses regarding job demands, job resources, and health. Aviat Space Environ Med. 2006;77(4):422-8. PMid:16676654.) did not observe this fact. Nevertheless, it is worth noting that this variation of results can be explained by differences in population, because the workload can vary significantly among ATCs and is directly dependent on the level of control performed (TWR, APP, or ACC) and on the aircraft flow at the workplace.

Considering that the SRPI presented difference in performance between ears for both groups (Table 2), a comparative study between the groups was conducted separately per ear (Table 3). In the SG, performance in the SRPI was better at the left ear (LE) (median of 96% of correct responses) than at the right ear (RE) (median of 92% of correct answers), with variation from 88 to 100%. These values are considered within reference normality(1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p), indicating good ability to follow conversation in an ideal acoustic environment, that is, silent and non-reverberant. No statistically significant differences for the Ear variable in the SG were found in the other auditory tests (Table 2).

In the CG, statistically significant difference between ears was observed only in the SRPI measurement (Table 2), in which performance at the LE varied from 88 to 100% of correct responses whereas performance at the RE ranged between 84 and 100%. It is believed that the better performance observed at the LE occurred because of a possible inattention effect, considering that the audiometric thresholds for both ears were considered within normality(99 Lloyd LL, Kaplan H. Audiometric interpretation: a manual o basic audiometry. Baltimore: University Park Press; 1978. p. 16.).

In the comparison between groups, the SSI-ICM test stood out among the other selected tests (SRPI and SIN) (Tables 3 and 4). According to the specific scientific literature(2020 Jerger J, Jerger S. Auditory findings in brain stem disorders. Arch Otolaryngol. 1974;99(5):342-50. PMid:4832615. http://dx.doi.org/10.1001/archotol.1974.00780030354006.
http://dx.doi.org/10.1001/archotol.1974....
,2121 Jerger S, Jerger J. Extra- and intra-axial brain stem auditory disorders. Audiology. 1975;14(2):93-117. PMid:1131124. http://dx.doi.org/10.3109/00206097509071727.
http://dx.doi.org/10.3109/00206097509071...
), the SNI-ICM test indicates task sensitivity for infratentorial functions. In addition, the correlation between the results of the SSI-ICM (monotic listening) and the functioning of the cerebellum is well known(2222 Sens PM, Almeida CIR, Souza MMN, Gonçalves JBA, Carmo LC. The role of the cerebellum in auditory processing using the SSI test. Rev Bras Otorrinolaringol. 2011;77(5):584-8. PMid:22030965.). This functioning was altered in elderly individuals who reported good hearing skills(2323 Sanchez ML, Nunes FB, Barros F, Ganança MM, Caovilla HH. Auditory processing assessment in older people with no report of hearing disability. Ver Bras Otorrinolaringol. 2008;74(6):896-902. PMid:19582347. http://dx.doi.org/10.1590/S0034-72992008000600013.
http://dx.doi.org/10.1590/S0034-72992008...
), as well as in adults with auditory processing disorders(2424 Cruz ACA, Andrade NA, Gil D. A eficácia do treinamento auditivo formal em adultos com distúrbio do Processamento Auditivo (Central). Rev. CEFAC. 2013;15(6):1427-34. http://dx.doi.org/10.1590/S1516-18462013000600004.
http://dx.doi.org/10.1590/S1516-18462013...
).

It is worth noting that performance in the SSI-ICM test was worse than in the other tests, and with greater variability for both groups. The SG showed the best results - with approximately 10% more correct responses - and the smallest variability compared with that of the CG, which presented three individuals with auditory inabilities (Table 3). The vast majority of the findings in the sample are compatible with the baseline normality(1111 Pereira LD, Schochat E. Testes auditivos comportamentais para avaliação do processamento auditivo central. São Paulo: Pró-Fono; 2011. 82 p). It is noteworthy that, even after exclusion of the individuals with values below reference normality in the SSI-ICM test, the SG and the Reduced CG differ statistically between the ears tested (Table 4).

In the behavioral tests, logistic regression analysis indicated performance at the RE in the SSI-ICM test as the only significant measure of auditory processing, because a one-unit increase in this test increases by 1.24 times the chance of an individual belonging to the SG. This type of statistical analysis assists with perceiving the probability of an event to occur as a function of other factors.

Further studies are needed to clarify these occurrences with respect to the auditory perception of speech in monotic listening in this population of ATCs.

Plasticity of the auditory cortex occurs through the functional reorganization of nerve cells from an environmental stimulus(2525 Musiek FE, Shinn J, Hare C. Plasticity, auditory training, and auditory processing disorders. Semin Hear. 2002;23(4):263-76. http://dx.doi.org/10.1055/s-2002-35862.
http://dx.doi.org/10.1055/s-2002-35862...
), in this case, the professional activity. The result of this indirect auditory training in ATCs is in agreement with those of recent studies(2626 Zaballos MT, Plasencia DP, González ML, de Miguel AR, Macías AR. Air traffic controllers’ long-term speech-in-noise training effects: a control group study. Noise Health. 2016;18(85):376-81. PMid:27991470.,2727 Zaballos MTP, Miguel AR, Plasencia DP, González MLZ, Macías AR. Effects of long-term speech-in-noise training in air traffic controllers and high frequency suppression. a control group study. J Int Adv Otol. 2015;11(3):212-7. PMid:26915152. http://dx.doi.org/10.5152/iao.2015.1745.
http://dx.doi.org/10.5152/iao.2015.1745...
).

It is known that variation in work shifts with consequent deregulation of work and sleep periods can interfere with the attention and alertness of ATCs, as reported in other studies(66 Itani A. Saúde e gestão na aviação: a experiência de pilotos e controladores de tráfego aéreo. Psicol Soc. 2009;21(2):203-12. http://dx.doi.org/10.1590/S0102-71822009000200007.
http://dx.doi.org/10.1590/S0102-71822009...
,77 Motter AA, Cruz RM, Gontijo LA. O significado do trabalho para os controladores de tráfego aéreo de Curitiba. Psicol. Argum. 2011;29(64):23-30.). However, the performance of these workers in the auditory processing assessment did not show attention disturbance (focus). This probably occurred because care was taken to perform auditory processing assessment at the beginning of the ATCs’ work shift.

In addition to this irregularity of work schedule, the air traffic control activity is dynamic and requires high level of attention, and is considered stressful(22 Motter AA, Gontijo LA. A influência das comunicações na carga de trabalho do controlador de tráfego aéreo. Divers@. 2010;3(1):48-59.,44 Paulich C, Assis M, Ribeiro S. Atividade física e saúde dos trabalhadores: o caso dos controladores de tráfego aéreo. Corpus et Scientia. 2005;1(1):17-29.

5 Lima AMJ, Soares CMV, Souza AOS. Efeito da inversão dos turnos de trabalho sobre capacidade aeróbia e respostas cardiovasculares ao esforço máximo. Rev Bras Med Esporte. 2008;14(3):201-4. http://dx.doi.org/10.1590/S1517-86922008000300008.
http://dx.doi.org/10.1590/S1517-86922008...

6 Itani A. Saúde e gestão na aviação: a experiência de pilotos e controladores de tráfego aéreo. Psicol Soc. 2009;21(2):203-12. http://dx.doi.org/10.1590/S0102-71822009000200007.
http://dx.doi.org/10.1590/S0102-71822009...
-77 Motter AA, Cruz RM, Gontijo LA. O significado do trabalho para os controladores de tráfego aéreo de Curitiba. Psicol. Argum. 2011;29(64):23-30.). Although there is an association between auditory processing disorders and stress(88 Lemos, SMA. Processamento auditivo e estressores familiares em indivíduos com dificuldades escolares [tese]. São Paulo: Escola Paulista de Medicina, Universidade Federal de São Paulo; 2007.), this issue was not evidenced in the present study. It is believed that the performance of the ATCs in the applied tests was not affected by stress owing to a compensatory cognitive effort(2828 Mandrick K, Peysakhovich V, Rémy F, Lepron E, Causse M. Neural and psychophysiological correlates of human performance under stress and high mental workload. Biol Psychol. 2016;121(Pt A):62-73. PMid:27725244. http://dx.doi.org/10.1016/j.biopsycho.2016.10.002.
http://dx.doi.org/10.1016/j.biopsycho.20...
,2929 Arbula S, Capizzi M, Lombardo N, Vallesi A. How life experience shapes cognitive control strategies: the case of air traffic control training. PLoS One. 2016;11(6):e0157731. PMid:27311017. http://dx.doi.org/10.1371/journal.pone.0157731.
http://dx.doi.org/10.1371/journal.pone.0...
). Thus, professional training makes ATCs less vulnerable to attention disturbances(2929 Arbula S, Capizzi M, Lombardo N, Vallesi A. How life experience shapes cognitive control strategies: the case of air traffic control training. PLoS One. 2016;11(6):e0157731. PMid:27311017. http://dx.doi.org/10.1371/journal.pone.0157731.
http://dx.doi.org/10.1371/journal.pone.0...
) thanks to the professional demands that make them more adept at coping with adversities in the acoustic environment trough cognitive effort(2626 Zaballos MT, Plasencia DP, González ML, de Miguel AR, Macías AR. Air traffic controllers’ long-term speech-in-noise training effects: a control group study. Noise Health. 2016;18(85):376-81. PMid:27991470.

27 Zaballos MTP, Miguel AR, Plasencia DP, González MLZ, Macías AR. Effects of long-term speech-in-noise training in air traffic controllers and high frequency suppression. a control group study. J Int Adv Otol. 2015;11(3):212-7. PMid:26915152. http://dx.doi.org/10.5152/iao.2015.1745.
http://dx.doi.org/10.5152/iao.2015.1745...

28 Mandrick K, Peysakhovich V, Rémy F, Lepron E, Causse M. Neural and psychophysiological correlates of human performance under stress and high mental workload. Biol Psychol. 2016;121(Pt A):62-73. PMid:27725244. http://dx.doi.org/10.1016/j.biopsycho.2016.10.002.
http://dx.doi.org/10.1016/j.biopsycho.20...
-2929 Arbula S, Capizzi M, Lombardo N, Vallesi A. How life experience shapes cognitive control strategies: the case of air traffic control training. PLoS One. 2016;11(6):e0157731. PMid:27311017. http://dx.doi.org/10.1371/journal.pone.0157731.
http://dx.doi.org/10.1371/journal.pone.0...
).

In the specialized literature, this aspect was verified in a recent study(2929 Arbula S, Capizzi M, Lombardo N, Vallesi A. How life experience shapes cognitive control strategies: the case of air traffic control training. PLoS One. 2016;11(6):e0157731. PMid:27311017. http://dx.doi.org/10.1371/journal.pone.0157731.
http://dx.doi.org/10.1371/journal.pone.0...
) whose authors attributed this improvement to the professional need of ATCs to use cognitive strategies, such as planning rapid and accurate control strategies and adapting to deal with unexpected situations.

Further studies should be conducted on the Central Auditory Processing of ATCs comparing the results at the beginning and end of their work shift.

CONCLUSION

Results for the variables auditory closure, self-reported health, attention, and communication were similar in both groups. The study group (SG) presented significantly better performance in auditory figure-ground compared with that of the control group (CG). Self-reported stress and right-ear SSI-ICM were significant predictors of individuals belonging to the SG.

ACKNOWLEDGEMENTS

The authors are grateful to Controle de Aproximação de São Paulo (APP-SP) and to all the volunteers who participated in this study.

  • Study conducted during specialization in the Audiology Program, Universidade Federal de São Paulo – UNIFESP - São Paulo (SP), Brazil.
  • Financial support: nothing to declare.

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    » http://dx.doi.org/10.1016/j.biopsycho.2016.10.002
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    » http://dx.doi.org/10.1371/journal.pone.0157731

Publication Dates

  • Publication in this collection
    2017

History

  • Received
    05 Oct 2016
  • Accepted
    03 July 2017
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