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Development and validation of the organizational civism scale

Organizational civism is an organizational behavior that enables organizational effectiveness. Organizational civism are spontaneous behaviors that favor organizational system. Most of the instruments used to measure these behaviors have deficiencies in their reliability or in the operationalization of the construct. The purpose of this study was to develop and validate a scale of organizational civism behavior intention. The instrument was responded by 1110 employees of various organizations from the Federal District of Brazil. A factorial analysis was performed using the Paf method with Oblimim rotation. The results indicated five factors with Cronbach's alpha higher than 0.80. It is suggested a second order structure and the limitations of the use of scales are discussed. The validation of this scale was established and it may be used in research and organizational interventions as well.

organizational citizenship; civism; organizational behavior; scale and validation


Programa de Pós-graduação em Psicologia e do Programa de Pós-graduação em Psicobiologia, Universidade Federal do Rio Grande do Norte Caixa Postal 1622, 59078-970 Natal RN Brazil, Tel.: +55 84 3342-2236(5) - Natal - RN - Brazil
E-mail: revpsi@cchla.ufrn.br