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Mapping and measuring the degree of internal informational dependence of marketing intelligence professionals: the case of the ALFA company

The article presents the results of a descriptive case study conducted in a large company in the construction machinery of Minas Gerais. The company was intentionally selected and data were collected through structured questionnaires and applied to all marketing intelligence professionals. The results showed that marketing intelligence professionals have high informational dependence from the departments of marketing, sales and information centers, compared to other departments. The relationship between frequency of use of information sources with the degree of importance attributed by the users was also clear.

Dependency Informational Internal; Marketing Intelligence; Descriptive Case Study


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