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Tecnologia da informação para gestão do conhecimento em organização virtual

This article presents a framework to integrate effectively different Information Technologies in order to raise the intelligence of Virtual Organizations. The concept of intelligence in a Virtual Organization is analyzed and the information technologies needed to create this business environment are presented, as well as an integrated model based on a technology-service-process-production taxonomy The main obstacles and hurdles to accomplish an intelligent Virtual Organization are presented as well as the solutions to overcome them. Future trends and some conclusions in this realm are still presented.

Information Technology; Knowledge Management; Virtual Organization; Knowledge Society


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