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Burnout Syndrome in Public Servants: Prevalence and association with Occupational Stressors

Síndrome de Burnout em Funcionários Públicos: Prevalência e associação a Estressores Ocupacionais

Síndrome de Burnout en Funcionarios Públicos: Prevalencia y asociación a Estresores Ocupacionales

Abstract

The objectives of this study were to identify the prevalence of Burnout Syndrome (BS) and the predictive power of occupational stressors for its dimensions - Enthusiasm toward the job (inverse), Psychological Exhaustion, Indolence and Guilt. This study assessed a random sample of 538 public servants from a State Court of Justice (RS/Brazil) who answered the Spanish Burnout Inventory, a sociodemographic questionnaire, a work-related questionnaire and and occupational stressors questionnaire. The prevalence identified was 6.5% for Profile 1 BS (Enthusiasm toward the job - inverse, Psychological Exhaustion, Indolence) and 4.4% for Profile 2 BS (Enthusiasm toward the job - inverse, Psychological Exhaustion, Indolence, Guilt). Stressors that predicted Burnout Syndrome were work content, work organization, type of public served, social environment of work, physical conditions of the workplace, work hours, workload, relationship with heads, and relationship with colleagues. Results suggest a need for intervention in occupational stressors present in work organization.

Keywords:
burnout syndrome; occupational stress; public servants; worker’s health

Universidade de São Francisco, Programa de Pós-Graduação Stricto Sensu em Psicologia R. Waldemar César da Silveira, 105, Vl. Cura D'Ars (SWIFT), Campinas - São Paulo, CEP 13045-510, Telefone: (19)3779-3771 - Campinas - SP - Brazil
E-mail: revistapsico@usf.edu.br