A tecnologia e a realização do trabalho

PESQUISA BIBLIOGRÁFICA

A tecnologia e a realização do trabalho

José Ernesto Lima Gonçalves^I; Cecília de Almeida Gomes^II

^IProfessor de Planejamento Estratégico e Diretrizes Administrativas da EAESP/FGV. Engenheiro pela Escola Politécnica da USP e Mestre em Administração de Empresas pela FEA/USP

^IIGraduada em Administração Pública e Direito e Mestranda em Administração e Planejamento Urbano na EAESP/FGV

RESUMO

Os impactos da introdução de novas tecnologias têm sido sentidos em diversos aspectos das empresas e da sociedade. Esta pesquisa se concentra nos impactos dessas tecnologias na realização do trabalho. Foram identificados pontos comuns e as preocupações mais freqüentes, em especial com relação ao nível de emprego, à desqualificação profissional e às exigências por novos padrões de gestão. São apresentados, também, os títulos que abordam as medidas destinadas a atenuar os impactos negativos e a fortalecer os positivos.

Palavras-chave: Tecnologia, impactos da tecnologia, trabalho humano.

ABSTRACT

The introduction of new technologies have noticeable impacis on most segments of business and society. This survey focuses on the impacts of such technologies on the human work. Several common points and the most frequent apprehension have been identified, specially those related with employment, professional deskilling and new management patterns needed to cope with the renewed forms of doing the jobs. The items that discuss measures to soften the negative impacts and to enhance the positive ones are also presented.

Key words: Technology, technology impacts, human work.

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LIVROS

1991

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1988

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1987

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1986

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1985

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1984

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1983

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1982

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1980

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1979

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1977

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1991

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1990

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1986

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PERIÓDICOS

1992

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1991

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1990

056. BALDWIN, B.A. Managing the stress of technology. The CPA Journal. New York, 60:94-6, Oct. 1990.

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061.*CHEW, W.B. HRB case study: the case of the machinists' mutiny (screw-machine operators resist conversion to flexible rnanufacturing technology). Harvard Busíness Revíew. Boston, 68(6):14-17+, Nov./Dec., 1990.

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078. SOME fields with potential (employment opportunities). Occupational Outlook üuertetty. Washington, 34:24-5, Fall 1990.

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080. VAN DIJK, J.A.G.M. Delphi method as a learning instrument: bank employees discussing an automation project. Technologícal Forecastíng and social Change. New York, 37:399-407, July 1990.

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1989

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086. *FRITZ, N.R. Information technology and the changing workplace: an interview with Shoshana Zuboff. Personnel. Saranac Lake, 66(6):26, June 1989.

087. GETTING staff involved. Public Relatíons Journal. New York, 45:28, July 1989.

088. *HAYES, Robert H., JAIKUMAR, R. Technologies nouvelles et organisations obsolètes. Harvard L 'Expansion. Paris, 52:6-16, Printemps, 1989.

089. HOLPP, L., WELLlNS, R.S. The role of HRD in world-class manufacturing. Training. Minneapolis, 26:50-5, Mar. 1989.

090. *KANAWATY, G. et alii. Adjustment at the micro level. International Labour Review. Geneva, 128(3):269-96,1989.

091. KATHAWALA, Y., BRANDYBERRY, A. Robotics: its impact on employment and labour relations. International Journal of tecnnology Management. Geneva-Aeroport, 4(6):681-8,1989.

092. KIRKMAN, F. The quality of working life, robots and the professional engineer (Britain). Management Decision. Yorkshire, 27(4):48­54, 1989. (Insigtits in Human Resources Management issues)

093.*KLEIN, J.A. The human costs of manufacturing reformo Harvard Business Review. Boston, 67:60-1+, Mar./Apr. 1989.

094. McCURDY, T.H. Some potential job displacements associated with computer-based automation in Canada. Technological Forecasting and Social Change. New York, 35:299­317, July 1989.

095. *RICHMAN, T. Break it to me gently (bringing employees into computer age; Rossln Greenberg Seronick & Hill). Inc., Boulder, 11(7):108+, July 1989.

096. RISMAN, B.J., TOMASKOVIC-DEVEY, D. The social construction of technology: microcomputers and the organization ot work. Business Horizons. Bloomington, 32:71-5, May/June 1989.

097. RUSHBY, N. DELTA: a force to be reckoned with (Developing European Learning through Technological Advance). Personnel Management. Kent, 21:77, Dec. 1989.

098. _______ . Training groups to collaborate (technology-based training). Personnel Management. Kent, 21:57, Jan. 1989.

099. SANBORN. Robert H., CROLL, David B. The impact of automation on direct labor costs. Business. Atlanta, 39:43-4, Apr.lJune 1989.

100. SOAKA, G. V. Robotization do's and don'ts: a systematic, multi-phase approach to implementing robotics. Automotive News. Detroit, p. E18+, Dec. 11 1989.

101.*SOARES, Ângelo dos Santos. A informática e a (des)centralização. Revista de Administração de Empresas. São Paulo, 29(4):83­88, out./dez. 1989.

1988

102. ADLER, P.S. Managing flexible autornation. California Management Review. Berkeley, 30(3):34-56, Spring 1988.

103. BLACKWELL, G. Automation blues. Canadian Business. Toronto, 61:73-4+, Aug. 1988

104. CHENG, T.C.E. Office automation systems: people and technology. Industrial Management & Data Systems. Bradford, p. 13-16, Nov./Dec. 1988.

105. CONNOLLY, S. Homeworking through new technology: opportunities and opposition. Industrial Management & Data Systems. Yorkshire, pp. 3-8, Sept./Oct. 1988.

106. *CROCKER, O.L., GUELKER. R. The etfects of robotics on the workplace. Personnel. Saranac Lake, 65(9):26-31+, Sept. 1988.

107.*DRUCKER, Peter F. The coming of the new organization. Harvard Business Review. soston, 66(1 ):45-53. Jan./Feb. 1988.

108. GILL, C.G. A European view of managing the new technology. Industry Week. Cleveland, 236:48+. June 20 1988.

109. GOODRIDGE, M. Managing operations: into the 1990s. Management Decision. Yorkshire, 26(1 ):5-1 O, 1988.

110.*HALL, J. Changing structures (in the new information age). Management Today. London, p. 144. May 1988.

111.*HELFGOTT, R.B. Can training catch up with technology? (retraining in new skills). Personnel Journal. Costa Mesa, 67(2):66-72, Feb.1988.

112. HENDRY, C., PEITIGREW. A. Multiskilling in the round (GKN Hardy Spicer; case study). Personnel Management. Kent, 20:36­40+, Apr. 1988.

113.*LEFEBVRE. L.A . LEFEBVRE, E. The innovative business firm in Canada: .an empirical study of CAD/CAM firms. International Labour Review. Geneva, 127(4):497-513,1988.

114. McLAUGHLlN, P. Machine schemes (case study). Canadian Business. Toronto, 61:99-100+, Jan. 1988.

115. MARTlN, R., JACKSON, P. Matching AMT job to people (advanced manufacturing technology; Britain). Personnel Management. Kent, 20:48-51, Dec. 1988.

116.*MEYER, P.B. Combining new job creation with advanced technology adoptions: British innovative local economic efforts. Journal of Economic Issues. Lincoln, 22(2):443-9, June 1988.

117. on, M.C. Managing change (effects of technology on workplace). Infosystems. Wheaton, 35:70, Mar. 1988.

118. PAPA, M.J., GLENN, E.C. Listening abíIity and performance with new technology: a case study. Journal of Business Communication. Urbana, 25:5-15. Fall 1988.

119.*RODRIGUES, Suzana Braga. A informática na organização e no rabalho. Revista de Administração de Empresas. São Paulo, 28(3):43-50, jul./set. 1988.

120.* _______ . Microeletrônica e a qualidade dos serviços: um estudo de caso em um hospital. Revista de Administração. São Pau­10,23(4):17-28, out./dez. 1988.

121. RUSHBY. N. What happens if development funds dry up? (technology-based training). Personnel Management. Kent, 20:57, Sept. 1988.

122. *SOARES. Ângelo dos Santos. A automação e o terceiro mundo. Revista de Administração de Empresas. São Paulo, 28(3):63-69, jul./set. 1988.

123. STACEY. B. Technology and the changing work force influences Canada's job market. Direct Marketing. Garden City, 51:105-6, Nov.1988.

124. SUSSER. P.A. Modem office technology and employer relations. Employment Relations Today. New York, 14:363-71, Winter 1987-1988.

125. THE TOUGH human challenge in automation. Industry Week. Cleveland, 236:58+, June 20 1988.

1987

126. AHMED, I. Technology, production linkages and women's employment in South Asia. International Labour Review. Geneva, 126(1 ):21-40, Jan./Feb. 1987.

127. BIENKOWSKI, J. The marriage of technology and people. Bankers Monthly. Trenton, 104:12. Apr. 1987.

128. BURNES, B., WEEKES, B. Planning profit from advanced manufacturing technology (Britain). Personnel Management. Kent, 19:50-3, Dec. 1987.

129.*CHAMOT, D. Unions need to confront the results ot new technology. Monthly Labor Review. Washington, 110(8):45, Aug. 1987.

130. CIM, HIM, & GM. Industry Week. Cleveland, 235:64+, Nov. 21987.

131. COLLlNS, J.E. New technologies vital to economic growth. Data Management. Park Ridge, 25:7-8, Oct. 1987.

132. *COSTELLO, C.B. Technological change and unionization in the service sector. Monthly Labor Review. Washington, 110(8):45-6, Aug. 1987.

133. DENTON, K. Managing techies automation won't work without people. Management World. Willow Grove, 16:40+, Jan. 1987.

134.*DEUTSCH, S. Sussessful worker training programs help ease impact of tecnnology. Monthly Labor Review. Washington, 110(11):14-20, Nov. 1987.

135. ENGEL, H.M. Computer control of numans (Review of Understanding 6/G: a guide for progressive executives and managers). Bureaucrat. Arlington, 16:56-8, Fall 1987.

136. FARISH, P. Change eased (introduction of new technology). Personnel Administrator. Alexandria (USA), 32:14, Dec. 1987.

137.*FAST use of new technologies creates more jobs. Research Management. Lancaster, 30(5):4-5, Sept./Oct. 1987.

138. FEUER, D. The skill gap: America's crísís of competence. Training. Minneapolis, 24:278+, Dec. 1987.

139. KOZLOWSKI, S.W.J. Technological innovation and strategic HRM: facing the chaílenge ot change. Human Resource Planning. New Vork, 10(2):69-79,1987.

140.*L1KER, J.K. et al. Changing everything ali at once: work Iife and technological change. Sloan Management Review. Cambridge, 28(4):29-47, Summer 1987.

141.*MADDEN, J.F. Gender differences in the cost of displacement: an empirical test of discrimination in the labor market. The American Economic Review. Nashville, 77(2):246-51, May 1987.

142.*MARK, J.A. Technological change and employment: some results from BLS research. Monthly Labor Review. Washington, 110(4):26-9, Apr. 1987.

143. MITAL, A., VINAVAGAMOORTHV, R. Case study: economic feasibility ot a robot installation (on employment displacement). The Engineering Economist. Norcross, 32:173-96, Spring 1987.

144.*NELSON, D. Unions' struggle to survive goes beyond modern tachnology. Monthly Labor Review. Washington, 110(8):41-5, Aug. 1987.

145. NEWTON, K., BETCHERMAN, G. Innovating on two fronts: people and technology in the 1990s (Canada). The Canadian Business Review. Ottawa, 14:18-21, Autumn 1987.

146. PARROTI, J. Thoughts from the poolside: contemplating the dilemmas of today's otfice. Management World. Wiilow Grove, 16:36, Feb.lMar. 1987.

147. THE RIGHT to employability. Management Solutions. Saranac Lake, 32:30-1, Feb. 1987.

148.*RODRIGUES, Indiana Pinheiro da Fonseca, ORNELLAS, Ernani. Influência da tecnologia na estrutura organizacional e eficácia das empresas. Revista de Administração. São Paulo, 22(2):25-9, abr./jun. 1987.

149. ROHAN, T.M. Whipping resistance (computer-integrated manufacturing). Industry Week. Cleveland, 23:68+, Nov. 21987.

150. ROPP, K. Technology and employment. Personnel Administrator. Alexandria, 32:81­2+, Feb. 1987.

151. WALTON, R.E., SUSMAN, G.1. People policies for the new machines. Harvard Business Review. Boston, 65(2):98-106, Mar.lApr. 1987.

152. ZEMKE, R. Sociotechnical systems: bringing people and technololgy together. Training. Minneapolis, 24:47-9+, Feb. 1987.

1986

153. * ADLER, P. New technologies, new skills. California Management Review. Berkeley, 29(1 ):9-28, Fall 1986.

154. ATALLO, DA, BERMAN, J. How friendly are your users? Mortgage Banking. Washington, 46:47+, Apr. 1986.

155. *BAMBER, G. New technology - the challenge to unions: a comparative view. Labor Law Journal. Chicago, 37(8):502-8, Aug. 1986.

156. BEATIV, C.A. Tall tales and real results: implementing a new technology for productivity (computer aided design). Business justterly. London (Can.), 51:70-4, Nov. 1986.

157.*BELOUS, R.S. Technological change and its effects on labor markets. Labor Law Journal. Chicago, 37(8):494-501, Aug. 1986.

158. BOCKER, H.J. et alii. The factory of tomorrow: challenges of the future. Management International Review. Wiesbaden, 26(3):36-49,1986.

159. EBEL, K. H. The impact of industrial robots on the world of work. International Labour Review. Geneva, 125:39-51, Jan.lFeb. 1986.

160. *FARIA, José Henrique de Tecnologia, processo e organização do trabalho. Revista de Administração. São Paulo, 21(4):56-61, out.ldez. 1986.

161. FARISH, P. Two sides to automation. Personnel Administrator. Alexandria, 31:10+, Oct. 1986

162.*FEULNER, T., KLEINER, B.H. When robots are the answer. Personnel Journal. Costa Mesa, 65(2):44-7, Feb. 1986.

163. FOSTE R JR., J.S. Technology: a cure for the shutdown blues. Industry Week. Cleveland, 230:14, Sept. 15 1986.

164. FUDGE, C. Retraining for new technology: six success stories (Britain). Personnel Management. London, 18:42-5, Feb. 1986.

165.*GILL, A. Some labour implications of technological change in rail and air transporto International Labour Review. Geneva, 125(1):1-17, Jan./Feb.1986.

166. HUFF, S.L. Compute r impacts on organizations - unanswered questions. Business Quarterly. London (Can.), 51(3):16-17, Nov. 1986.

167. KUZELA, L. Employee relations: humanizing automation. Industry Week. Cleveland, 231:32, Nov. 241986.

168. LABOR takes a look at women clerical workers. The Office. Stanford, 103:58, Feb. 1986.

169.* LEVY, R.A., JONDROW, J.M. The adjustment of employment to technical change in the steel and auto industries. The Journal of Business. Chicago, 59(3):475-91, July 1986.

170. McCARTNEV, L. The PC is still not smart enough for executives (high-tech products that have become necessities today). Dun's Business Month. New Vork, 128:75-6, Sept. 1986.

171.*MACCOBV, M., BROOKS, H. Why management style has to change (technoservice). Research Management. Lancaster, 29(2):44-5, Mar./Apr. 1986.

172.*MAINIERO, L.A., DeMICHIELL, R.L. Minimizing employee resistance to technological change. Personnel. Saranac Lake, 63(7):32-7, July 1986.

173. MATHER, H. Getting ready today for the production operations of tomorrow (supervisors). Supervisory Management. New York, 31:2-7+, May 1986.

174. MORI, M. Robotization and humanization. Business Japan. New York, 31:71+, July 1986.

175.*NARDINELLI, C. Technology and unemployment: the case of the handloom weavers. Southern Economic Journal. Chapel Hill, 53(1):87-94, July 1986.

176.*OSTERMAN, P. The impact of computers on the employment of clerks and managers. Industrial and Labor Relations Review. Ithaca, 39(2):175-86, Jan. 1986.

177. PLOTKIN, A.S. Labor called technology aid. Automotive News. Detroit, p. 12, Nov. 24 1986.

178. RICH, S.M. Changing railway technology in the United States and its impact upon railroad employment since 1945. Transportation Journal. Louisville, 25:55-65, Summer 1986.

179.*RODRIGUES, Suzana Braga et alii. Tecnologia de informação nos serviços - o impacto na configuração do trabalho. Revista de Administração de Empresas. Rio de Janeiro, 26(1):43-56, jan./mar. 1986.

180. SAMPLE, J.O. Dealing with tecnno-shock (panel discussion). Association Management. Washington, 38:26-31, Sept. 1986.

181.*SHAIKEN, H. et alii. The work process under more flexible production. Industrial Relations. Berkeley, 25(2):167-83, Spring 1986.

182.*SIBBERNSEN, R.D. What arbitrators think about technology replacing labor. Harvard Business Review. Boston, 64(2):8-10+, Mar./Apr. 1986.

183. SMITH, D.R. VDTs, health and education. Data Management. Park Ridge, 24:6, May 1986.

184. STACKEL, Leslie. Changing management styles - the technoservice mode. Employment Relations Today. New York, 13:271-5, Autumn 1986.

185.*VERNEY, T.P. et alii. HR planning for robots in the work place. Personnel. Saranac Lake, 63(2):8-9, Feb. 1986.

186.*WATANABE, S. Labour-saving versus work-amplifying effects of microelectronics. International Labour Review. Geneva, 125(3):243-59, May/June 1986.

187. WEDDLE, P.D. Capturing the benefits of high technology. Personnel Administrator. Alexandria (USA), 31:107-8+, July 1986.

188.*YAVERBAUM, G.J., CULPAN, O. Human resource planning (individual and the technology environment). Journal ot Systems Management. cievetand, 37(12):32-5, Dec. 1986.

1985

189.*ALFTHAN, T. Developing skills for technological change: some policy issues. International Labour Review. Geneva, 124(5):517­29, Se pt.lOct. 1985.

190. AUTOMATION will cost plenty: will society pay or benefit? (General Motors) Electronic Business. Denver, 11:82, Jan. 11985.

191. BEARGIE, T. Decision on ILA so-mile rule may determine the pace of U.S. change to a robotic society. American Shipper. Jacksonville, 27:58+, June 1985.

192.*BEDNARZIK, RW. The impact of microelectronics on employment: Japan's experience. Monthly Labor Review. Washington, 108(9):45-8, Sept. 1985.

193. BODDY, D., BUCHANAN, D. New tecnnology with a human face. Personnel Management. London, 17:28-31, Apr. 1985.

194.*BROWNE, Lynn E. Visões conflitantes do progresso tecnológico. Economic Impact. Rio de Janeiro,(49):8-14, Jan. 1985.

195.*EBEL, K. H. Social and labour implications of flexible manufacturing systems. International Labour Review. Geneva, 124(2):133­45, Mar./Apr. 1985.

196. THE EFFECTS of office automation: myth and reality. Training. Minneapolis, 22:86, Aug. 1985.

197. *GAIMON, C. The optimal acquisition of automation to enhance the productivity of labor. Management Science. Providence, 31(9):1175-90, Sept. 1985.

198. GELLMAN, H. Knowledge workers: it's your choice. Business Quarterly. London (Can.), 50:48-50, Autumn 1985.

199.*HARRIS, P.R. Future work. Personnel Journal. Costa Mesa, 64(6):52-8, June 1985; 64(7):52-7, July 1985; 64(8):32-8, Aug. 1985.

200.*HUNT, H. Allan, HUNT, Timothy L. Implicações de recursos humanos da robótica. Economic Impact. Rio de Janeiro, (49):22-30, Jan.1985.

201.*ITAL Y: striking out for technical change (banking). The Banker. London, 135(708): 79+, Feb. 1985.

202. JONSSON, B., LANK, A.G. Volvo: a report on the workshop on production technology and quality of working life. Human Resource Management. New York, 24:455-65, Winter 1985.

203. KOPKE, G. Technology and employment: a trade union view. EFTA Bulletin. Geneva, 26:7-10, July/Sept. 1985.

204. KROGER, J.J. Automating America: computers' link to prosperity. Management World. Willow Grove, 14:1+, Oct. 1985.

205.*L1NSENMAYER, T. ILO examines impact of technology on worker safety and health. Monthly Labor Review. Washington, 108(8):46-7, Aug. 1985.

206. LOW, W. Technology and employment: the view of employers. EFTA Bulletin. Geneva, 26:10-12, July/Sept. 1985.

207.*MACLAUGHLlN, Doris B. O impacto da macroeletrõnica nos empregos de escritório. Economic Impact. Rio de Janeiro,(49):31-36, Jan. 1985.

208. NEWTON, K. Impact of new technology on employment. The Canadian Business Review. Ottawa, 12:27-30, Winter 1985.

209. PATIERSON, W. Why organized labor likes high tech. Industry Week. Cleveland, 227:46-8, Nov. 11 1985.

210. RAJAN, A. New technology and jobs: the counter argument (positive impact on financial sector). Personnel Management. London, 17:36-9, July 1985.

211.*RODRIGUES, Suzana Braga et alii. Microeletrônica e organização do trabalho no setor de serviços. Revista de Administração de Empresas. Rio de Janeiro, 25(4):5-19, out./dez. 1985.

212.*SOLO, R. Across the industrial divide: a review article (M.J. Piore and F. Sabel). Journal of Economic Issues. Lincoln, 19(3):829­36, Sept. 1985.

213.*SURVEY sinks myths about office automation revolution. Training and Development Journal. Alexandria, 39(7):14-15+, July 1985.

214. TEMPLER, A. Managers downplay the role ot the HR function in introducing new technology. Personnel Administrator. Alexandria, 30:88-90+, July 1985.

215. *WALLACE, M. Technological changes in printing: union response in three countries. Monthly Labor Review. Washington, 108(7):41-3, July 1985. (Discussion. 109(5):37-8, May 1986).

1984

216.*BLANCHARD, F. Technology, work and society: some pointers from ILO research. International Labour Review. Geneva, 123(3):267-76, May/June 1984.

217. *CALIFORNIA bill establishes "retraining" program for workers. Infosystems. Wheaton, 31(9):24, Sept. 1984.

218. THE COURSE of business: glimpses into the future. Management World. Willow Grove, 13:21, Sept. 1984.

219. ELECTION '84: where do they stand on home DDP? (distributed data processing). Data Communications. New York, 13:45+, May 1984.

220.*EPSTEIN, E. Negotiating over technological change in banking and insurance. International Labour Review. Geneva, 123(4):405­22, July/Aug. 1984.

221.*FREEDMAN, D. Employment and unemployment in the 1980s: economic dilemmas and socio-political challenges. International Labour Review. Geneva, 123(5):557-68, Sept./Oct. 1984.

222. GREENBERG, K. Will the computer revolution displace the baby boomers? Advanced Management Journal. Cincinnati, 49(4):52-3, Autumn 1984.

223. *HAGEDORN, H.J. The factory of the future: what about the people? Journal of Business Strategy. Boston, 5(1 ):38-45, Summer 1984.

224. HAMMETI, J.R. The changing work environment (high technology and baby boomers challenge management). Employment Relations Today. New York, 11:297-304, Autumn 1984.

225.*HIGH tech's influence goes beyond the high-tech sector. Management Review. New York, 73(1):52, Nov. 1984.

226. HOPKINS, S.A., HOPKINS, W.E. Robotics: a new challenge for human resource planning. Human Resource Planning. New York, 7(4):197-202,1984.

22.7. HOW high tech sparks growth. Management World. Willow Grove, 13:22-3, Oct. 1984.

228. HOWARD, R. Automation: white, not blue, collar woes (study by NYU's Institute for Economic Analysis). Electronic Business. Denver, 10:62, Nov. 11984.

229. KEYFITZ, N. The baby boom meets the computer revolution. American Demographics. Syracuse, 6:22-5+, May 198;4.

230. KNOLL, H. 2-bit reflections on doleful prospects. Technical Communications. Washington, 31(2):34, 1984.

231. MARTIN, A. Dilemma of the díslocated office worker. Office Administration and Automation. New York, 45:26-8+, Sept. 1984.

232.*NOVEK, J. The mechanization of work: paradise or purgatory? Challengei Armonk, 27(4):43-8, Sept. 1984.

233.*ROBOTICS and technology: how to manage technostress. Personnel. Saranac Lake, 61(4):51-2, July/Aug. 1984.

234.*RODRIGUES, Suzana Braga et alii. Microeletrônica e organização do trabalho no setor de serviços. Revista de Administração. São Paulo, 19(4):25-37, out./dez. 1984.

235.* ROSOW, J.M. People vs. high tech: adapting new technologies to the workplace. Management Review. New York, 73(9):25-8+, Sept. 1984.

236. SCHWARTZ, G.G., NEIKIRK, W. New shakedowns in the workplace (excerpts from the book The work revolution). Canadian Business. Toronto, 57:85-8, May 1984.

237. SMITH, H.T. 1990's office will need human focus. Association Management. Washington, 36:193+, Mar. 1984.

238. STOFFMAN, D. Arm in arm (computar-alded design; Canada). Canadian Business. Toronto, 57:40-2+, Jan. 1984.

239. TELECOMMUTING is nothing that should scare unions or business. Data Communications. New York, 13:13, May 1984.

240. VRANCKEN, R.D. Continuing education for managers ot facilities can no longer be considered a luxury - lt's vital for keeping up with changing technology. Office Administration and Automation. New York, 45:98, Aug. 1984.

241. ZELDMAN, M.1. The myth and reality ot robots. Advanced Management Journal. Cincinnati 49(4):30-6, Autumn 1984.

1983

242. ARE middle management jobs in leopardy? Office Administration and Automation. New York, 44:60-2+, Oct. 1983.

243. AUTOMATION plus. Personnel Administrator. Berea, 28:9, Sept. 1983.

244. AUTOMATION threatens women's employment. Management World. Willow Grove, 12:21-2, Aug. 1983.

245. BRODY, M. Breaking the Luddites; reactionary unions everywhere are losing the battle against change (editorial). Barron's. Chicopee, 63:9, Dec. 12 1983.

246. BROSTOFF, S. Automation wil play key role in personnel needs. National Underwriter. (Property & Casualty Insurance Edition), Cincinnati, 87:1 +, Sept. 16 1983.

247. PRY, R.H. The dilemma of high technology. Industrial Research & Development. New York, 25:90-4, Sept. 1983.

248. *TOMASKOVIC-DEVEY, D., MILLER, S.M. Can high-tech provide the jobs. Challenge. Armonk, 26(2):57-8+, May/June 1983.

249. YANKELOVICH, D., IMMERWAHR, J. The emergence ot expressivism will revolutionize the contract between workers and employer. Personnel Administrator. Berea, 28:34-9+, Dec.1983.

1982

250. * ACERO, Liliana. O impacto das mudanças tecnológicas nas qualificações de mão­de-obra e no emprego: o caso da indústria têxtil. Revista de Administração de Empresas. Rio de Janeiro, 22(4):28-45, out./dez. 1982.

251.*FROHMAN, Alan L. Technology as a competitive weapon. Harvard Business Review. Boston, 60(1):97-104, Jan./Feb. 1982.

1978

252.*MATIOS, Antonio Carlos M. O impacto do computador na empresa. Revista de Administração de Empresas. Rio de Janeiro, 18(4):53-8, out./dez. 1978.

1974

253.*RATINER, Henrique. Desenvolvimento e emprego: a viabilidade de uma tecnologia intermediária. Revista de Administração de Empresas. Rio de Janeiro, 14(3):145-53, maio/jun.1974.

1970

254.* HUNT, Raymond G. Technology and organization. Academy of Management Journal. Washington, 13(3):235-52, Sept. 1970.

Heraldo Vasconcellos Bibliotecário, Chefe do Serviço de Documentação ela Biblioteca Karl A. Boedecker da' . EAESP/FGV.

A pesquisa foi realizada no acervo da Biblioteca da EAESP/FGV,as referências bibliográficas foram organizadas por categorias (livros, publicações seriadas e periódicos) e em cada um destes por ordem alfabética, dentro de cada ano de publicação (os anos aparecem em ordem cronológica decrescente). As referências precedidas de asterisco estão disponíveis no acervo da Biblioteca.

Datas de Publicação

• Publicação nesta coleção
  13 Jun 2013
• Data do Fascículo
  Fev 1993