Assessment of patient safety culture in Brazilian hospitals through HSOPSC: a scoping review

Evaluación de la cultura de seguridad del paciente en los hospitales brasileños a través del HSOPSC: revisión de alcance

ABSTRACT

Objectives:

to describe, from literature, the characteristics of patient safety culture in Brazilian hospitals that applied the Hospital Survey on Patient Safety Culture.

Methods:

this is a scoping review. A search was performed in the databases LILACS, PubMed, SciELO, CINAHL, Web of Science, Scopus and in the CAPES Dissertations and Theses Database in September and October 2020.

Results:

thirty-six studies were identified. Nine studies identified strengthened areas such as: “teamwork within the units”, “expectations of supervisor/boss and actions promoting safety”, “organizational learning”, “support of hospital management for patient safety” and “frequency of report of events”. As a critical area, the dimension “non-punitive response to error” was evidenced in 30 of 36 studies.

Conclusions:

the identification of areas of strength and critical areas of safety culture is relevant to encourage improvement of patient safety problems in an institution.

Descriptors:
Patient Safety; Organizational Culture; Quality of Health Care; Hospitals; Quality Indicators Health Care