The Influence of the Environment on Organizational Innovation in Service Companies in Peru

Tsuja, Peter Yamakawa; Mariño, Jhony Ostos

doi:10.7819/rbgn.v15i49.1586

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Subject Area: Organizational Strategy and Behavior • Rev. bras. gest. neg. 15 (49) • Oct-Dec 2013 • https://doi.org/10.7819/rbgn.v15i49.1586 copy

The Influence of the Environment on Organizational Innovation in Service Companies in Peru

Authorship SCIMAGO INSTITUTIONS RANKINGS

ABSTRACT

Several authors consider the environment variable to be an influential element on the innovation variable, but they do not provide further insight of the dimensions of these variables. This study, applied to a sample of service companies, includes dimensions of environment (uncertainty and complexity) and dimensions of innovation (technical and administrative), as well as organizational characteristics as a moderating variable in this relationship between environment and innovation. The results indicate that an uncertain environment promotes only technical innovation, while a complex environment promotes both administrative and technical innovation. It was also found that organizational characteristics partially moderate the relationship between the two variables.

Keywords:
Environment; Innovation; Organization

Dimensions of the Environment	Factor 1	Factor 2
Uncertain environment
The environment is highly changeable	0.967	0.193
Changes in the environment bring about immediate answers	0.859	0.038
We are aware of the changes in the environment	0.857	0.074
Advantageous decisions for changes in the environment	0.824	0.171
Changes in the environment bring about opportunities	0.808	0.263
Complex environment
Amount of variables that affect new products and services	0.215	0.817
Amount of changes of the environment that represent threats	-0.006	0.803
Amount of variables the company is aware of to control	0.193	0.790
Amount of environment changes that bring about opportunities	0.243	0.786
Amount of variables that affect decisions	0.058	0.783
Percentage of variance	48.25	23.67

Dimensions of the organizational innovation	Factor 1	Factor 2
Technical innovation
Improvement of work methods and techniques	0.891	0.092
Improvement of products and/or services design	0.862	0.001
Improvement of automated systems	0.843	0.032
Improvement of production processes	0.834	0.112
Improvement of processes incorporating new technology	0.832	-0.009
Administrative innovation
Change of work positions	-0.107	0.897
Change of organizational structure	-0.053	0.846
Change of functions of work positions	0.064	0.841
Increase of changes of work positions	0.106	0.717
Change of administrative work rules	0.178	0.702
Percentage of variance	48.25	23.67

Variables	β	R²	∆R²	F	∆F
Step 1		0.256	0.256	35.13 (**)	35.13 (**)
Environment	.66 (**)
Step 2		0.364	0.108	28.91 (**)	17.14 (**)
Environment	.51 (**)
Organizational characteristics	.36 (**)
Step 3		0.380	0.016	20.41 (**)	2.35 (n.s.)
Environment * Organizational characteristics	n.s.

Variables	β	R²	∆R²	F	∆F
Step 1		0.036	0.036	3.85 (*)	3.85 (*)
Environment	.26 (**)
Step 2		0.049	0.012	2.59 (*)	1.32 (n.s)
Environment	.32 (**)
Organizational characteristics	-.13 (*)
Step 3		0.111	0.062	4.17 (**)	7.01 (**)
Environment * Organizational characteristics	-.41 (*)

Fundação Escola de Comércio Álvares Penteado Fundação Escola de Comércio Álvares Penteado, Av. da Liberdade, 532, 01.502-001 , São Paulo, SP, Brasil , (+55 11) 3272-2340 , (+55 11) 3272-2302, (+55 11) 3272-2302 - São Paulo - SP - Brazil
E-mail: rbgn@fecap.br

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[1] Authors’ address: Alonso de Molina 1652, Monterrico, Surco - Lima, Peru 33

Environment
Dependent variable	β	R²	F
Innovation	.462 (**)	0.22	28.10 (**)
Uncertain environment
Dependent variable	β	R²	F
Technical innovation	.446 (**)	0.18	22.35 (**)
Administrative innovation	n.s.	n.s.	n.s.
Complex environment
Dependent variable	β	R²	F
Technical innovation	.434 (**)	0.16	19.77 (**)
Administrative innovation	.296 (**)	0.07	7.26 (**)