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Gestão & Produção
On-line version ISSN 1806-9649

 

Table of contents
Gest. Prod. vol.18 no.4 São Carlos  2011

Theoretical discussion of the concept of wastes in the Toyota Production System: introducing the throughput logic of the Theory of Constraints
Pergher, Isaac; Rodrigues, Luis Henrique; Lacerd, Daniel Pacheco

 
Integrating the promotion of Lean Manufacturing and Six Sigma methodologies in search of productivity and quality in an auto parts manufacturer
Silva, Iris Bento da; Miyake, Dario Ikuo; Batocchio, Antonio; Agostinho, Oswaldo Luiz

 
Increased efficiency through production stream mapping and application of Index of Global Operating Income in the manufacturing process of an electronic components company
Prates, Caroline Chagas; Bandeira, Denise Lindstrom

 
Stochastic robust optimization model applied to the aggregate production planning in mill cooperative socities in the sugar-energy sector
Paiva, Rafael Piatti Oiticica de; Morabito, Reinaldo

 
Critical analysis of future studies: an approach based on history and concepts of the topic
Schenatto, Fernando José Avancini; Polacinski, Édio; Abreu, Aline França de; Abreu, Pedro Felipe de

 
A fuzzy logic approach to supply chain performance management
Ganga, Gilberto Miller Devós; Carpinetti, Luiz Cesar Ribeiro; Politano, Paulo Rogério

 
Development of a scale to measure the entrepreneurial potential using the Item Response Theory (IRT)
Alves, Luciano Ricardo Rath; Bornia, Antonio Cezar

 
A method for the identification and analysis of competencies and strategic resources in service operations
Santos, Luciano Costa; Gohr, Cláudia Fabiana; Varvakis, Gregorio

 
Demand management on supply chains: more than sales forecast
Melo, Daniela de Castro; Alcântara, Rosane Lúcia Chicarelli

 
The Item Response Theory: possible contributions to marketing studies
Pereira, Danielle Ramos de Miranda; Pinto, Marcelo de Rezende

 
Exploratory analysis on the use of GESPÚBLICA quality program in public institutions of higher education
Fowler, Eliane D'Martin; Mello, Carlos Henrique Pereira; Costa Neto, Pedro Luiz de Oliveira

 
Food safety and management of local public policy network: a comparative analysis of the cities of Campinas, Araraquara, and Catanduva
Paulillo, Luiz Fernando Oriani e; Almeida, Luiz Manoel Moraes Camargo

 
Process improvement model in public undergraduate education institutions
Biazzi, Monica Rottmann de; Muscat, Antonio Rafael Namur; Biazzi, Jorge Luiz de

 
The art of saying "no": the role of front office attendants in building a service relationship in a healthcare assistance private service
Dias, Sirley Aparecida Araújo; Dias, Ana Valéria Carneiro; Lima, Francisco de Paula Antunes

 
Management of external sources of information: an analysis of factors influencing the innovation performance
Gomes, Clandia Maffini; Kruglianskas, Isak; Scherer, Flávia Luciane