OBJECTIVE: To identify and to analyze the adopted conducts by nursing technicians after the occurrence of medication errors. METHODS: Is a descriptive and qualitative study, conducted with 23 nursing technicians, in the University Hospital in Goiania, GO. The data were collected through structured interviews that were recorded and then analyzed according to Bardin concepts. RESULTS: The analysis produced two categories: adopting conducts related to informing the error (to doctors, to nurses, recording and, not communicating the error) and adopting conducts related to the patient (patient observation, monitoring and, minimizing consequences). CONCLUSION: This study highlights the need, that the health institutions have, of adopting a culture of transparency related to medication errors with the creation of policies and standardization of reports, dissemination of the information and strengthening preventive measures.
Medication errors; Malpractice; Nursing care; Nursing staff