Abstract
This study examines professionals' ways of acting in the resolution of bioethical conflicts with other professionals in Family Health Strategy teams, based on the Theory of Communicative Action and on Discourse Ethics. For this, a qualitative research was carried out involving observation, interviews and focus group. Faced with a bioethical conflict, some professionals act oriented towards individual success, which allows the conflict to remain latent, thus hindering primary care provision and causing a negative impact on team cohesion. Other professionals, however, use communicative action to seek understandings and agreements aiming at collective success in patient care. Conflicts not resolved between the actors are discussed in team meetings or general meetings, which stimulate team members to engage in communicative action for conflict resolution.
Primary health care; Family health strategy; Patient care team; Bioethics; Ethics