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Toward a critical theory of management technologies: the ambivalence of technology, the Feenbergian framework, and the possibility of subversive rationalization

Abstract

This article proposes a theoretical framework to understand and reframe technological and management knowledge in the light of the critical theory of technology proposed by Andrew Feenberg (1999, 2002). We discuss the possibility of management technologies on another ideological basis, bringing together the perspective of classic and contemporary authors. Subsequently, we present the central concepts of the critical theory of technology and their potential to reframe technological knowledge in organizations. The main concepts approached are the ambivalence of technology, the subversive rationalization, and the reifying and integrative moments of technical practice. To reinforce our argument, we present an example of management technology that could be considered critical -Dragon Dreaming. We conclude that Andrew Feenberg’s theory can contribute to discussions on the critical practice of management as a technology. In addition, we point out the need to link management technologies with other liberating technological systems, integrating a broader political project.

Keywords:
Critical theory of technology; Management technologies; Critical management technology

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