Open-access Barriers and facilitators to medication adherence in chronic diseases: a scoping review

Abstract

To guide the interventions of health professionals, it is necessary to identify the reasons for non-adherence to treatment. This scoping review aims to identify and discuss barriers and facilitators for adherence to pharmacotherapy in chronic diseases. Of the 3,482 eligible studies, it was observed that in the 114 studies that met the selection criteria, facilitators such as income, social support, older age, education, motivation to use pharmacotherapy, formation of a bond with the health professional, health education, believe in pharmacotherapy, realize the benefits of pharmacotherapy, motivation for self-care, and disease severity, were common to the various chronic health conditions. Regarding the common barriers, were: cost of the medication, complexity of pharmacotherapy; adverse drug reaction, greater number of prescribers and pharmacies used, greater number of visits to urgent and emergency services, believing that the medication is not necessary, and having depression. The analysis of these factors provides support for the health professional to identify the reasons that led to non-adherence and guide the interventions to be carried out, promoting adherence to treatment.

Key words:
Adherence to treatment; Revision; Cooperation and adherence to treatment; Knowledge; attitudes and practice in health

Resumo

Para nortear as intervenções dos profissionais de saúde é preciso identificar as razões para a não adesão ao tratamento. Essa revisão de escopo objetiva identificar e discutir acerca das barreiras e facilitadores para a adesão à farmacoterapia em doenças crônicas. Dos 3.482 estudos elegíveis, observou-se nos 114 estudos que atenderam aos critérios de seleção facilitadores como renda, suporte social, maior idade, escolaridade, motivação para utilizar a farmacoterapia, formação de vínculo com o profissional de saúde; educação em saúde; acreditar na farmacoterapia; perceber os benefícios da farmacoterapia; motivação para o autocuidado e severidade da doença; foram comuns às diversas condições crônicas de saúde, bem como as barreiras: custo com o medicamento, complexidade da farmacoterapia; Reação Adversa ao Medicamento; maior número de prescritores e farmácias utilizadas; maior idas aos serviços de urgência e emergências; acreditar que o medicamento não é necessário e ter depressão. A análise desses fatores fornece subsídios para o profissional de saúde identificar os motivos que levaram a não adesão e nortear as intervenções a serem realizadas, promovendo a adesão ao tratamento.

Palavras-chave:
Adesão ao tratamento; Revisão; Cooperação e adesão ao tratamento; Conhecimentos; atitudes e prática em saúde

Resumen

Para orientar las intervenciones de los profesionales de la salud, es necesario identificar los motivos de la no adherencia al tratamiento. Esta revisión de alcance tiene como objetivo identificar y discutir las barreras y los facilitadores para la adherencia a la farmacoterapia en enfermedades crónicas. De los 3.482 estudios elegibles, 114 estudios que cumplieron con los criterios de selección fueron facilitadores, como ingreso, apoyo social, edad avanzada, educación, motivación para utilizar farmacoterapia, formación de vínculo con el profesional de la salud; educación sanitaria; creer en la farmacoterapia; darse cuenta de los beneficios de la farmacoterapia; motivación para el autocuidado y gravedad de la enfermedad, eran comunes a las diversas condiciones crónicas de salud, así como las barreras de costo de la medicación, complejidad de la farmacoterapia; Reacción Adversa al Medicamento; mayor número de prescriptores y farmacias utilizadas; mayores visitas a servicios de urgencia y emergencia; creer que la medicación no es necesaria y tener depresión. El análisis de estos factores brinda apoyo al profesional de la salud para identificar los motivos que llevaron a la no adherencia y orientar las intervenciones a realizar, promoviendo la adherencia al tratamiento.

Palabras clave:
Adherencia al tratamiento; Revisión; Cooperación y adherencia al tratamiento; Conocimientos; actitudes y prácticas en salud

Introduction

The World Health Organization (WHO) estimates that 50 % of patients are not adherent to the treatment prescribed in developed countries1; in addition, there is evidence that non-adherence to therapy prescribed by a healthcare professional causes increased morbidity, mortality and higher costs, especially when dealing with chronic diseases2-5.

Furthermore, non-adherence to treatment has a major financial impact in terms of health expenses5; and in line with this fact, medication adherence in chronic diseases such as diabetes mellitus (DM), systemic arterial hypertension, and hypercholesterolemia, reduces the cost of hospitalizations and other related outcomes6.

In this universe, among the interventions to promote medication adherence, it is possible to mention: health education, pharmacotherapy management (using strategies to simplify therapy, for example), monitoring by the clinical pharmacist, cognitive-behavioral therapy, devices for remembering to use the medication, and incentives (financial, for example) for using the medication7. Within this context, in order to guide the intervention to be carried out, it is necessary to identify the reasons for non-adherence, and in this sense, the importance of identifying the barriers and facilitators for this behavior is highlighted7.

In this scenario, this review aims to identify and discuss the barriers and facilitators for adherence to pharmacotherapy in chronic diseases.

Methodology

The review was carried out according to the PRISMA-ScR protocol (Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews Checklist)8, with the purpose of identifying relevant issues to measure adherence. This review was registered in PROSPERO (International Prospective Register of Systematic Reviews): 2020 CRD42020157637 and aimed to answer the following question: What factors influence patient/person medication adherence for chronic diseases?

The following Portuguese, English, and Spanish descriptors were used: Tratamento Farmacológico/Drug Therapy/Tratamiento Farmacológico; Educação de Pacientes como Assunto/Patient Education as Topic/Educación del Paciente como Assunto; Doença Crônica/Chronic Disease/Enfermedad Crónica; Adesão à Medicação/Medication Adherence/Cumplimiento de la Medicación; Patient Compliance; Treatment Adherence and Compliance.

The systematized search was carried out in June 2019 in the following databases: Scopus, Embase, PubMed, and the Virtual Health Library (VHL). The selection of studies was carried out using Ryyan QCRI® software.

The inclusion criteria for these articles were: written in English, Spanish or Portuguese; address factors associated with adherence to pharmacotherapy for chronic diseases; study with adults and/or elderly people; and patients with cognitive capacity. The exclusion criteria in this review were: editorials, narrative review, study protocol, cross-cultural adaptation, patients in palliative care, studies involving cancer patients, studies carried out with caregivers, and the prison population.

The search was carried out by two independent researchers (AMRFG and MSAC) to avoid bias in the inclusion and exclusion of studies, with disparities resolved by a consensus meeting.

Initially, the titles and/or abstracts were screened to identify the inclusion and exclusion criteria. Articles that did not contain sufficient data for selection based on title and abstract were read in full.

After selecting the studies, the following variables were collected: author and year of publication, location of the study, language, chronic disease/comorbidity, study design, sample number, factors associated with medication adherence evaluated, and whether there was statistical evidence of association. Furthermore, the factors associated with adherence were classified as barriers or facilitators and allocated to one of the following groups, as proposed by the WHO: Factors related to pharmacotherapy; Factors related to the person; Factors related to the health system and team; Socioeconomic factors; Factors related to pharmacotherapy; and Factors related to the disease1. An analysis of the methodological quality of the studies was not undertaken, since there was the possibility of including different research designs, which would make it difficult to compare the quality of such studies.

Data analysis

The data obtained were tabulated using the Microsoft Office Excel® program (Office 2013). For descriptive statistics, absolute and relative frequency (%) was used for the varying data.

Results

A search in the literature resulted in 4,200 articles, of which 718 (17.09 %) were duplicates and 3,368 articles (80.19 %) were excluded according to the established criteria. The factors that influenced adherence were extracted from 114 selected studies (Figure 1).

Figure 1
Study selection flowchart adapted from PRISMA-ScR (Tricco et al.8).

In relation to the characteristics of the studies, 13 (11.40 %) were carried out only with the population and one (0.88%) was carried out with pregnant women, while the remainder (N=100, 92.98%) were carried out only with adults or with adults and children. Most of the studies (59.65 %) evaluated the factors that influence the disease in only a chronic health condition; 38.42% (78) measured the disease through subjective techniques, 28 studies (24.56%) used objective techniques, while eight (7.02 %) used subjective and objective techniques (Table 1). In relation to the development of studies equipped to validate the factors that influence the success, only 4 (3.51%) were clinical trials, being that the remainder present observational delineation and the majority (N=48, 42.11%) present cross-sectional delineation (Table 2).

Table 1
Characteristics of the 114 studies evaluated in the scoping review.
Table 2
Study designs of the 144 articles that evaluated the factors that influence adherence.
Chart 1
Barriers and facilitators that influence medication adherence according to the scoping review (n=144) in one or more chronic diseases.

From the 114 studies extracted, a total of 1,080 factors were related to pharmacotherapy adherence, and of these, the majority (N=415; 38.42%) were classified within the socioeconomic dimension, 241 (22.40%) related to the patient, 172 (18.92%) related to pharmacotherapy, 169 (15.64%) related to training, and 82 (7.59%) related to the team and the health system.

With reference to the socioeconomic factors, among the facilitators for medication adherence are especially income, people under 80 years of age and not residing alone, or the female gender which appear both in the facilitators and in the barriers. Factors such as alcohol consumption, smoking, and illicit drugs appeared within the barriers, however, these factors were found only in studies in the context of hypothyroidism and HIV, respectively.

In relation to factors related to pharmacotherapy, we highlight better perceptions after using the medication, and difficulties in using the medication such as the appearance of Adverse Drug Reactions (ADR) and discomfort caused by the medication in the routine. The higher number of medications used was identified as a barrier and facilitator in the studies included in this review.

The factors related to training and the link with the health team stand out among the facilitators in the dimension of the health team system. In contrast, we found the lack of link (use of a greater number of doctors and pharmacies), together with greater number of visits to urgent and emergency services, among the barriers.

Among the facilitators related to people, it is worth highlighting motivation, or feeling capable of carrying out the treatment (self-efficacy) and health education. Among the barriers, we highlight not being motivated, feeling incapable and stopping using medication when clinical improvements are noticed. In relation to the factors related to the condition, it is observed that with the severity of the condition, the presence of comorbidities stands out, therefore they appear both in the facilitators and in the barriers.

Discussion

Several studies have shown that adherence to treatment is higher in the elderly (the age cut-off depended on the country in which the study was carried out) when compared to younger adults9-51; and when the comparison used elderly people over 80 years of age, the increase in medication adherence was no longer observed52,53, probably because in this age group unintentional adherence problems increase (forgetfulness, lack of psychomotor and cognitive skills, need for care)54,55. Furthermore, in relation to other dimensions, the factors that influence adherence are similar to other age groups; among the barriers it is possible to observe the number of medications used51,56; not believing in pharmacotherapy57; number of comorbidities56 and use of inappropriate medications for the elderly (risk of causing ADR)52. Among the facilitators are education52; subsidies for access to medication51; health education53 and quality of life58. In this way, such results contribute to the possibility of adopting similar behaviors among the elderly and non-elderly adults by the health professional in a scenario of possible non-adherence, since the barriers and facilitators are similar between these age groups.

Cross-sectional studies require low cost and can be carried out in shorter times compared to other observational studies; in contrast, it is not possible to carry out temporal correlations59. In this sense, considering that most of the studies in this review had a cross-sectional design, establishing the relationship between the cause and effect of the factors that influence medication adherence, especially the severity of the disease and the presence of comorbidities, was difficult, since such factors tend to appear in patients who do not adhere to treatment, this fact may have facilitated the appearance of these factors both in barriers14-16,18,24,29,33,35,37,41,48,51,60-64, as well as facilitators13,28,37,49,65-67. Therefore, despite issues related to the study design, and taking into account that these factors can motivate the patient to use the medication, it is noteworthy that the severity of symptoms and the presence of complications can motivate adherence since, according to the health belief model, perceived susceptibility motivates medication adherence68.

Still regarding the factors that influence adherence, divergences were found regarding alcohol consumption and smoking as barriers to adherence in the context of chronic pain12, hypothyroidism24, and smoking and use of illicit drugs in patients with HIV69. The habit of smoking is common in people with chronic pain70. Furthermore, differences between the populations used may explain such divergences, since these studies used younger people and there is evidence that the consumption of these substances is not associated with healthy aging71. Furthermore, a study carried out in the context of chronic respiratory diseases found evidence that medication adherence was lower in the group of people vaccinated against the influenza virus72. Moreover, a facilitator for adherence exclusively to DM was the habit of transporting insulin67, an important characteristic, since the person needs to transport and store insulin correctly when leaving home73; and finally, another facilitator found in the context of asthma was the diagnosis provided by basic health care46, the literature recommends that this chronic health condition be treated at the level of basic health care, with referral to a specialist being recommended in more severe cases74.

Gender was largely evaluated in the studies included in this review, however, some studies did not present evidence of an association between adherence and gender11-13,16-19,21,22,24,29,31-34,36,38, 42-47,49,57,63,67,69,75-96 and some studies found evidence that the female gender is a facilitator for adherence14,19,28,39,41,61,62,97,98, while others presented the female gender as a barrier to adherence15,26,35,37,50,52,99. These findings highlight a contradiction in the literature regarding gender as a factor that influences adherence.

Although most studies present polypharmacy as a barrier to adherence12,14,18,19,51,92,93,96, some studies presented evidence that the number of medications is a facilitator for adherence31-33,47,49. This divergence can be explained mainly through factors linked to the healthcare team, that is, patients receiving several medications may have received better guidance on how to use them33. It is noteworthy that since the patient has access to the medication, polypharmacy in itself may not be an impediment to adherence and may denote a greater perception on the part of the patient of the susceptibility caused by the disease, thus motivating adherence32, but above all, believing in pharmacotherapy and accepting the disease may be facilitators for medication adherence that overlap with polypharmacy31,49.

Several studies presented ADR as a barrier to medication adherence21,33,60,64,67,81,97,100-102; furthermore, in this sense, the perception of the harm of pharmacotherapy16,23,28,48,60,64,78,81,97,99,103-105 was also found to be a barrier to adherence. In this way, the importance of carrying out interventions that aim to minimize the unwanted effects caused by the use of the medication is highlighted, with a view to promoting medication adherence. Despite the relevance of the multidisciplinary team for the prevention of ADR, the clinical pharmacist has a fundamental role in the prevention and reporting of ADR106. Finally, identifying the barrier that is motivating non-adherence instead of just identifying the presence of non-adherence, becomes essential in order to guide the interventions carried out by the health professional.

Bearing in mind that promoting medication adherence must be a mutual responsibility between the patient and the healthcare professional107, this review found evidence that corroborates this perspective on adherence, as among the facilitators for adherence there were the number and duration of medical consultations11,24,46,47,82,92,95, trust and satisfaction with the healthcare team22,24,33,66,80,104,108, access to the healthcare service35,62,99,109, and visit from the community health agent98. Corroborating the importance of forming a bond with the healthcare team, a greater number of prescribers and pharmacies, visits to urgent and emergency services are barriers to adherence14,18,47,110. In this context, contact with the healthcare team becomes essential for promoting adherence to pharmacotherapy.

In this universe, the perception of the severity of the disease and the benefits of pharmacotherapy9,13,21,23,30,62,66,75,78,80,81,97,103,111-113, together with health education11,13,24,26-28,33,38,62,114-116, were identified as facilitators for adherence and corroborate the importance of the healthcare team in terms of promoting adherence to pharmacotherapy.

Another barrier to adherence found in the studies in this review was depression9,60,96,117,118, this is another trigger for health professionals to pay attention to when assessing adherence.

A limitation of this study was the inclusion of cross-sectional studies, making it impossible to determine the causal relationship between the factors that influence adherence and use of the medication, especially in factors related to the disease, however, the non-use of this study design would reduce the number of factors found, since most of the included studies had this design. Furthermore, it should be noted that the divergences found, possibly caused by the cross-sectional design, were widely discussed, providing the reader with a broad view of such situations.

In an Overview carried out by Gaste and Mathes119, the factors that influence adherence were presented in the most diverse chronic conditions, as well as being presented in the present review. However, the present review brought originality with regard to a greater number of factors and discussion especially about factors related to the health system and the person.

Clyne et al.120 found that health professionals tend to overestimate adherence to prescribed treatment in their patients. Thus, given the importance of understanding the peculiarities of the factors that lead patients to not adhere to pharmacotherapy, it should be routine in the clinical practice of health professionals121. The review carried out in this study provided a comprehensive view of the factors, especially with regard to the comparison between the various chronic health conditions, providing support for identifying the reasons that led to non-adherence to guide the interventions of health professionals.

This review included several chronic health conditions that go beyond chronic noncommunicable diseases, such as chronic pain and AIDS, considering the “umbrella” term chronic health problem in view of the need to use medications for a long period (greater than three months) common to all these health problems122. In this context, this review provided support for the comparison of these factors in the most diverse chronic health problems. The great similarity found in these factors is highlighted, that is, facilitators such as income, social support, older age, education, motivation to use pharmacotherapy, formation of a bond with the health professional, health education, believe in pharmacotherapy, realize the benefits of pharmacotherapy, motivation for self-care, and disease severity were common to the various chronic health conditions. Regarding the barriers were: cost of the medication, complexity of pharmacotherapy, adverse reaction to the medication, greater number of prescribers and pharmacies used, greater number of visits to urgent and emergency services, believing that the medication is not necessary, and having depression. This review contributed to highlighting the relevance of these factors, since chronic health conditions are common, and provided support to guide the interventions of health professionals from different areas, with a view to promoting medication adherence.

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  • Funding
    Conselho Nacional de Desenvolvimento Cien tífi co e Tecnológico - CNPq - No. 140536/2020-5 and 141821/2018-3.
  • Chief editors:
    Maria Cecília de Souza Minayo, Romeu Gomes, Antônio Augusto Moura da Silva

Publication Dates

  • Publication in this collection
    10 Feb 2025
  • Date of issue
    Feb 2025

History

  • Received
    09 Mar 2023
  • Accepted
    05 Dec 2023
  • Published
    07 Dec 2023
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