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Team cohesion: adaptation of the US research tool “Multidimensional Sport Cohesion Instrument” for the business and sporting context in Brazil

Abstract:

This study aimed to adapt a team cohesion tool shown to be valid and reliable in the American sports scenario, to the Brazilian sports and business reality. We piloted the first version of the adapted instrument with 45 participants, obtaining high internal consistency and low variation among the 22 questions of the instrument. The instrument was subsequently submitted to a judge to define the version for the test and re-test. The complete study surveyed 173 members of different teams. After the test and re-test, results were tabulated, and in line with Cronbach’s recommendations (2004), we used the alpha coefficient as an index of reliability of the instrument. The alpha coefficient found for the global instrument was α=0.9599 in the test, and α=0.9648 in the re-test. The results indicated a high internal consistency of the 22 items about team cohesion. The studies demonstrated Cronbach’s alpha coefficients of the following variables that compound the instrument: attraction to the group, quality of teamwork, unity of purpose and valued roles. The adapted instrument showed acceptable consistency in its four dimensions, and also for the various types of teams studied in the Brazilian business and sports environment.

Keywords:
Team cohesion; Research instrument; Interior consistency

Resumo:

O objetivo do presente estudo foi adaptar um instrumento coesivo de equipe válido e confiável da área do esporte norte-americano para o meio empresarial e esportivo brasileiro. A primeira versão do instrumento adaptado foi aplicada a um teste-piloto com 45 participantes, demonstrando alta consistência interna e baixa variação entre as 22 questões que o compõem. Após o teste-piloto, o instrumento foi submetido a um juiz para definir a versão para teste e reteste. O estudo completo pesquisou 173 membros de diferentes equipes. Após as duas aplicações, de teste e reteste, os resultados foram tabulados e, utilizando-se das orientações de Cronbach (2004), foi calculado o coeficiente α (alfa) de Cronbach, que apresenta uma estimativa de confiabilidade sobre o instrumento. O coeficiente α encontrado para o instrumento global foi de α = 0,9599 no teste, e de α = 0,9648 no reteste. Os resultados apontam a consistência interna dos 22 itens de coesão de equipe como muito alta. Os estudos demonstram os coeficientes α (alfa) de Cronbach das variáveis que compõem o instrumento, nomeadas de atração ao grupo, qualidade de trabalho, unidade de propósito e papéis valorizados. O instrumento adaptado possui consistência aceitável nas quatro dimensões, assim como para os diversos tipos de equipes estudadas no meio empresarial e esportivo brasileiro.

Palavras-chave:
Coesão de equipe; Instrumento de Pesquisa; Consistência Interna

1 Introduction

As observed by Claver-Cortés et al. (2007)Claver-Cortés, E., Zaragoza-Sáez, P., & Pertusa-Ortega, E. (2007). Organizational Structure Features Supporting Knowledge Management Processes. Journal of Knowledge Management, 11(4), 45-57. http://dx.doi.org/10.1108/13673270710762701.
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, effective solutions are required for a fast-changing collective work environment. As reported by Sacomano & Escrivão (2000)Sacomano, M., No., & Escrivão, E., Fo. (2000). Estrutura Organizacional e Equipes de Trabalho: estudo da mudança organizacional em quatro grandes empresas industriais. Gestão & Produção, 7(2), 136-145. and Bejarano (2006)Bejarano, V. C. (2006). Elementos Essenciais à Implementação de Equipes: um estudo de caso da indústria de papel (Dissertação de mestrado). Programa de Pós-graduação em Engenharia de Produção, Universidade Tecnológica Federal do Paraná, Ponta Grossa., this need emerges mainly because of the adoption of more flexible structures, such as team-based management in the organizational environment.

Numerous authors enthusiastically share their experiences, assigning teams the responsibility for better productivity. In the business environment, Robbins & Finley (1997)Robbins, H., & Finley, M. (1997). Por que as Equipes não Funcionam? Rio de Janeiro: Campus., Chang (1999)Chang, R. Y. (1999). Construindo uma equipe de sucesso. São Paulo: Futura., Katzenbach & Smith (2001)Katzenbach, J. R., & Smith, D. K. (2001). Equipes de Alta Performance: conceitos, princípios e técnicas para potencializar o desempenho das equipes. Rio de Janeiro: Elsevier., Drucker (2001)Drucker, P. (2001). Administrando em Tempos de Grandes Mudanças (5 ed., Tradução Nivaldo Montingelli Jr.). São Paulo: Pioneira Thomson Learning., Moscovici (2003)Moscovici, F. (2003). Equipes dão Certo: a multiplicação do talento humano (8 ed.). Rio de Janeiro: José Olympio., Bejarano & Pilatti (2008)Bejarano, V. C., & Pilatti, L. A. (2008). Elementos externos essenciais à implementação de equipes: um estudo de caso. Revista de Administração, 43(1), 17-29. and Montanari et al. (2011)Montanari, R. L., Pilatti, L. A., de Lima, I. A., & Romano, C. A. (2011). A maturidade e o desempenho das equipes no ambiente produtivo. Gestão & Produção, 18(2), 367-378. show the unquestionable advantages of collective action.

In the sport universe, the enthusiasm is no different. Michael Jordan (2009Jordan, M. (2009). Nunca deixe de tentar. Rio de Janeiro: Sextante., p. 51), regarding the need for teamwork, stated that “Talent wins games, but teamwork and intelligence win championships.” Carlos Alberto Parreira (2006)Parreira, C. A. (2006). Formando equipes vencedoras: lições de liderança e motivação: do esporte aos negócios (3 ed.). Rio de Janeiro: Best Seller., in a similar line of argument, inferred that team spirit is absolutely essential for stars to shine and achievements to happen. Phil Jackson (1997)Jackson, P. (1997). Cestas sagradas: lições espirituais de um guerreiro das quadras. Rio de Janeiro: Rocco. highlighted the need for the exchange of “I” for “we.” Rezende (2006)Rezende, B. R. (2006). Transformando suor em ouro. Rio de Janeiro: Sextante. goes further, pointing out that cohesion is the key element for the existence of a real team.

Coaching teams to better performance in the corporate or sports environment is no simple task, even when the best individual talents are brought together. Team performance is related to a number of factors. Karakowsky et al. (2004)Karakowsky, L., McBey, K., & Chuang, Y. (2004). Perceptions of Team Performance: the impact of group composition and task-based cues. Journal of Managerial Psychology, 19(5), 506-525. http://dx.doi.org/10.1108/02683940410543597.
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mention perceptions and influences among men and women working in teams. Costa (2003)Costa, A. C. (2003). Work team trust and effectiveness. Personnel Review, 32(5), 605-622. http://dx.doi.org/10.1108/00483480310488360.
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discusses the importance of confidence in the effectiveness of the team. Jackson (2014Jackson, P. (2014). Onze anéis: a alma do sucesso. Rio de Janeiro: Rocco., p. 14) pointed out the need for “[...] years of nurturing to get young athletes to step outside their egos and fully engage in a group experience.”

Nevertheless, and regardless of the team environment, group performance is closely associated with the relationship of its members, the team cohesion. Authors such as Carron et al. (1985)Carron, A. V., Widmeyer, N. W., & Brawley, L. R. (1985). The development of instrument to assess cohesion in sport teams: the group environment questionaire. Journal of Sport Psychology, 7(3), 244-267. http://dx.doi.org/10.1123/jsp.7.3.244.
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, Robbins (2002)Robbins, S. P. (2002). Comportamento Organizacional (9 ed.). Rio de Janeiro: LTC., Wagner (2006)Wagner, J. A., III. (2006). Comportamento organizacional. São Paulo: Saraiva., and Machado (2006)Machado, A. A. (2006). As Ciências do Esporte e os Aspectos psicológicos: por uma busca da estabilização da área. In.: A. A. Machado (Org.), Psicologia do Esporte: da educação física ao esporte de alto nível (pp. 269-276). Rio de Janeiro: Guanabara Koogan. posit that team cohesion is a key factor in the group's performance. Jackson (2014)Jackson, P. (2014). Onze anéis: a alma do sucesso. Rio de Janeiro: Rocco. mentions the importance of cohesion by describing it as an art, “The art of transforming a group of young, ambitious individuals into an integrated championship team.”

Given the current scenario, the need for a more comprehensive understanding of team cohesion, and methods and tools that assist in the development and management of team cohesion, is key to maximizing team performance in any environment. The aim of this study is to adapt an American research instrument, the Multidimensional Sport Cohesion Instrument (MSCI), used to measure team cohesion in sports, for the business and sporting reality in Brazil.

2 Theoretical framework reference

The evolution of studies on cohesion indicates that the first systematic work on the topic was conducted by Festinger et al. (1950)Festinger, L., Schachter, S., & Back, K. (1950). Social Pressure in Informal Groups: a study of a human factors in housing. New York: Harper & Bros., who defined cohesiveness as “[...] the total field of forces which act on members to remain in the group.” This encompasses two aspects: attraction among the members and forms of control. Carron et al. (1985, p. 213)Carron, A. V., Widmeyer, N. W., & Brawley, L. R. (1985). The development of instrument to assess cohesion in sport teams: the group environment questionaire. Journal of Sport Psychology, 7(3), 244-267. http://dx.doi.org/10.1123/jsp.7.3.244.
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include social and task-related components, cohesion thus being

[...] a dynamic process that reflects the intention of the group to stick together and remain united in pursuit of its instrumental objectives related to the task and/or for the satisfaction of members’ affective needs [...].

And Tutko & Richards (1984)Tutko, T. A., & Richards, J. W. (1984). Psicología del entrenamiento desportivo. Boston: Allyn and Bacon. defined a cohesive group as the combination of people who think, feel, and act as a unit.

Wolfe & Box (1987)Wolfe, J., & Box, T. M. (1987). Team chesion effects on business game performance. Developments in Business Simulation & Experiential Exercises, 14, 250-255. concluded that cohesion acts as a social construct element and has historically been based on a tripod: the similarity between individuals, which is judged more in the social than in the intellectual realm; the morale of the group or level of motivation, perceived through sociometric measures, which provide for mutual peer nomination and least/most preferred co-worker selections; and the group’s basis to coordinate and control efforts, which is also based on the needs for authority or dominance. Convergent ideas are found in Robbins (2002)Robbins, S. P. (2002). Comportamento Organizacional (9 ed.). Rio de Janeiro: LTC., and Wagner (2006)Wagner, J. A., III. (2006). Comportamento organizacional. São Paulo: Saraiva. highlights the importance of interaction between team members. Robbins (2002)Robbins, S. P. (2002). Comportamento Organizacional (9 ed.). Rio de Janeiro: LTC. evidences three aspects that influence cohesion: time spent together; the small size of the team, facilitating interaction; and external threats, creating greater alignment of members.

Rocco (2004)Rocco, J. C. D. (2004). A coesão nos grupos desportivos em contexto de ensino militar – academia militar. PROELIUM – Revista da Academia Militar, 10, 143-170. pointed out that initially, the concept of cohesion was a purely descriptive term. Several subsequent studies have found factors that affect group cohesion, including: the degree of compliance with the objectives proposed to the group; the interaction that the members establish in the group; antagonisms and intergroup conflicts; degree of proximity or cultural similarity; and the group’s previous success stories. Machado (2006)Machado, A. A. (2006). As Ciências do Esporte e os Aspectos psicológicos: por uma busca da estabilização da área. In.: A. A. Machado (Org.), Psicologia do Esporte: da educação física ao esporte de alto nível (pp. 269-276). Rio de Janeiro: Guanabara Koogan. goes further and mentions cohesion as a complex, dynamic, and variable process over time, which does not emerge suddenly, and is not permanent. Maintenance is required, which can be stimulated by all members and leaders.

The first measuring instrument of cohesion level used was the Sport Cohesiveness Questionnaire, developed by Martens, Lander, and Loy in 1972. This instrument has seven items that measure interpersonal attraction or classify attractiveness to the group. No measures of reliability or validity of construction have been applied to this instrument (Weinberg & Gould, 2001Weinberg, R. S., & Gould, D. (2001). Fundamentos da psicologia do esporte e do exercício (2 ed.). Porto Alegre: Artmed.). The instrument features an emphasis on social cohesion, considered as a one-dimensional phenomenon. Dissatisfaction with these one-dimensional definitions led to the construction of new measurement instruments to be applied in the field of sport.

According to Carron et al. (2002a)Carron, A. V., Brawley, L. R., & Widmeyer, N. W. (2002a). The Group Environment Questionnaire: test manual. Morgantown: Fitness Information Technology., group cohesion has two components: the first is associated with the development and maintenance of interpersonal relationships generated by the social relationship among group members, and the second is linked to the task processes associated with the group’s activity to achieve goals. This view describes group cohesion as having a multidimensional nature. Studies solely based on group attraction are inadequate to explain the multidimensional nature of cohesion in teams. Yukelson et al. (1984)Yukelson, D., Weinberg, R., & Jackson, A. (1984). A multidimensional group cohesion instrument for intercollegiate basketball teams. Journal of Sport Psychology, 6(1), 103-107. http://dx.doi.org/10.1123/jsp.6.1.103.
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concluded that, to assess group cohesion, the instruments should reflect not only the factors associated with goals and objectives that the group seeks to achieve, but also those related to the development and maintenance of positive interpersonal relationships, cohesion being a multidimensional factor.

Carron et al. (1985)Carron, A. V., Widmeyer, N. W., & Brawley, L. R. (1985). The development of instrument to assess cohesion in sport teams: the group environment questionaire. Journal of Sport Psychology, 7(3), 244-267. http://dx.doi.org/10.1123/jsp.7.3.244.
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developed a new instrument, called Group Environment Questionnaire (GEQ), translated into Portuguese as Questionário de Ambiente Grupal - QAG, which distinguishes between individual and group and social- and task-related interests. Thus, two distinct types of cohesion or two distinct forces act so that members remain in the group. The first is aimed at performing the tasks, entailing the collective efforts of the group to achieve common goals, whereas the second represents the social side, referring to the aspects of relationships and affinities among participants. This model follows the multidimensional conceptual framework, which tested and established the instrument construction reliability and validity. The cohesion model developed by Carron et al. (2002a)Carron, A. V., Brawley, L. R., & Widmeyer, N. W. (2002a). The Group Environment Questionnaire: test manual. Morgantown: Fitness Information Technology. separated social and task dimensions, and assumed individual and group aspects of cohesion:

  1. a

    Group integration in relation to social aspects;

  2. b

    Group integration in relation to the task;

  3. c

    Individual attraction in the group in relation to the social aspects;

  4. d

    Individual attraction in the group in relation to the task.

The first category - Group Integration - reflects the individuals' perceptions of the similarities and rapport within the group. The second category - Individual Attraction to Group - reflects the personal motives to remain part of the group. Carron et al. (2002a) Carron, A. V., Brawley, L. R., & Widmeyer, N. W. (2002a). The Group Environment Questionnaire: test manual. Morgantown: Fitness Information Technology.interpret cohesion by the division of the two forces separating the social and task dimensions. Whereas the first refers to how comfortable group members feel in each other's company, and the extent to which they enjoy belonging to the group, the second identifies the level of group work, i.e., the extent to which the group members work together to meet goals.

The study conducted by Weinberg & Gould (2001)Weinberg, R. S., & Gould, D. (2001). Fundamentos da psicologia do esporte e do exercício (2 ed.). Porto Alegre: Artmed. points out factors that influence group cohesion in sports teams, such as environmental, situational, or personal issues, as well as those referring to leadership and team styles, which represent a hierarchy going from the overall to the specific:

  1. a

    Environmental factors: considered the most general, they represent the normative forces that hold the group together. Examples include scholarships, age, proximity, or eligibility requirements;

  2. b

    Personal factors: extremely important variables in the study of cohesion on sport teams, they can affect the development of group cohesion when overlooked. The authors point out that these factors explain why team members participate and how they engage in the activities of the team;

  3. c

    Leadership styles: refers to the coach’s interaction with team members and includes the leadership lifestyle and behaviour that professionals exhibit and their relationship with their group. The leader plays a vital role in group cohesion through consistent and clear communication with the captain and the other members of the team, directing efforts to meet the objective and dividing the roles among team members;

  4. d

    Team Factors: refers to group task characteristics, such as individual or team sports, norms for group actions, desire for success, and team stability.

Cohesion is related to factors that actively affect team performance. The satisfaction of the individual in the group, the motivation to perform the tasks, the quality of the tasks, and acceptance of the leader's role at the head of the group are factors that show the breadth of the topic and the complexity of measuring team cohesion.

Yukelson et al. (1984)Yukelson, D., Weinberg, R., & Jackson, A. (1984). A multidimensional group cohesion instrument for intercollegiate basketball teams. Journal of Sport Psychology, 6(1), 103-107. http://dx.doi.org/10.1123/jsp.6.1.103.
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reaffirm cohesion as a multidimensional process and portray the need for a more comprehensive measuring instrument. Following the multidimensional concepts of group cohesion, they developed a tool of 41 questions called Multidimensional Sport Cohesion Instrument (MSCI). The psychometric properties of this instrument were analyzed with the data coming from a sample of American basketball players. The final version of the study presented 22 items, measured on an 11-point Likert scale, to evaluate the subject of this article into four major dimensions: a) quality of teamwork; b) attraction to the group; c) unity of purpose; and d) valued roles. This instrument of 22 items for evaluation of sporting cohesion, which uses the principles of psychometrics, has been validated and approved as to its reliability and construct validity, with an alpha reliability coefficient of 0.93.

The instrument developed by Yukelson et al. (1984)Yukelson, D., Weinberg, R., & Jackson, A. (1984). A multidimensional group cohesion instrument for intercollegiate basketball teams. Journal of Sport Psychology, 6(1), 103-107. http://dx.doi.org/10.1123/jsp.6.1.103.
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follows the definition of multi-dimensional cohesion factors, with reference to both social and the task. Aiming to measure the two factors, four dimensions were created: the quality of teamwork; attraction to the group; unity of purpose; and valued roles. The line that evaluates social cohesion is represented by the dimension attraction to the group, and the line for the task is measured by the following aspects: unity of purpose, teamwork quality, and valued roles.

Quality of teamwork measures the relationship of team members in relation to the task. It also aims to identify whether the members work together within their functions; if they are compatible and well-defined; and levels of the following qualities: contribution of individuals, conflict resolution, respect, unity generated in the team, feelings of friendship, and discipline to achieve good performance. The Chart 1 summarizes the concepts associated with the dimensions:

Chart 1
Teamwork Quality Dimension.

In the dimension “attractiveness to the group”, the component variables reflect the individual sense of attraction to and/or satisfaction with the group, evaluated by feelings of acceptance, pride in being a team member, meaning, value assigned to team members, and team members’ capacity and desire to continue in the group. The Chart 2 shows the variables present in this dimension:

Chart 2
Group Attraction Dimension.

The unity of purpose dimension evaluates the importance given to the preparation of the team, the degree of commitment acquired with the operating norms, the clear understanding of the goals, and methods to re-evaluate the objectives the team hopes to meet, as shown in Chart 3:

Chart 3
Unity of Purpose Dimension.

The aspect of valued roles evaluates the sense of identification with the team through the perception of each individual about their role in it, their sense of belonging to it, and the degree of acceptance from peers and leadership. The discussion in the following Chart 4 shows this dimension:

Chart 4
Valued role dimension.

Yukelson et al. (1984)Yukelson, D., Weinberg, R., & Jackson, A. (1984). A multidimensional group cohesion instrument for intercollegiate basketball teams. Journal of Sport Psychology, 6(1), 103-107. http://dx.doi.org/10.1123/jsp.6.1.103.
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, authors of the MSCI, concluded that it would be necessary to prove that it works in other sports, given that cohesion may vary according to the type of sport practised, which requires different degrees of coordination and interdependence among the team members. Weinberg & Gould (2001)Weinberg, R. S., & Gould, D. (2001). Fundamentos da psicologia do esporte e do exercício (2 ed.). Porto Alegre: Artmed. highlight the versatility of the instrument developed by Yukelson et al. (1984)Yukelson, D., Weinberg, R., & Jackson, A. (1984). A multidimensional group cohesion instrument for intercollegiate basketball teams. Journal of Sport Psychology, 6(1), 103-107. http://dx.doi.org/10.1123/jsp.6.1.103.
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, and analysed its validity in different sports, highlighting a relevant element for the purposes of this study.

3 Methodology

This work focuses on applied quantitative research for solving specific problems. In relation to our final objectives, this research is categorized as exploratory. In order to maximize the quality of the construct and operational measures, the following steps were taken: a) exploration and literature review; b) adaptation of the questions for the first version of the instrument; c) selection and definition of the population; d) pilot test application; e) verification of the internal consistency of the instrument adapted, based on the test pilot’s input; f) submission to a judge; g) application of the test and re-test; h) verification of the internal consistency of the instrument.

The literature review included material following the precepts of Quivy & Campenhoudt (1998)Quivy, R., & Campenhoudt, L. V. (1998). Manual de investigação em ciências sociais. Lisboa: Gradiva. for exploration at the rupture stage. The exploration aimed to determine the variables influencing team cohesion to build the theoretical frame of reference and identify instruments that measure the cohesion of teams. Once the instrument was identified and defined (Multidimensional Sport Cohesion Instrument - MSCI), the adaptation of the questions began. Because the instrument is in English, the adaptation of the questions was performed by a bilingual (Portuguese/English) person, who was instructed on the objectives of the work and the format of the response used. The questions were adapted seeking the use of a greater number of terms familiar to the business and academic fields, the objective of the adaptation. Chart 5 shows examples of the changes made:

Chart 5
Adaptations to the questions.

After the questions were adapted, we applied the instrument in a pilot study to two teams of the sales department of a company providing road transport services in the state of Paraná (ten members total); two academic teams that compete in the Academic Challenge of an educational institution (ten participants total); and 15 athletes who participate in a professional soccer team in Southwestern Paraná state. The pilot test respondents, for reasons of convenience, are geographically located in Southwestern Paraná.

After the administration of the pilot test, the internal consistency of the questionnaire was calculated using Cronbach’s alpha coefficient, calculated from the variance of the individual items and the sum of the items of each evaluator using the Equation 1 below, according to Cronbach (2004Cronbach, J. L. (2004). My current thoughts on coefficient Alpha and successor procedures. Educational and Psychological Measurement, 64(3), 391-418., p. 7):

a l p h a = ( k k 1 ) ( 1 i = 1 k S i 2 S t 2 ) (1)

where:

k=number of items in questionnaire;

Si2=variance of each item;

St2=variance of total questionnaire.

As the instrument showed a favourable internal consistency in the pilot study, it was subjected to a judge, with a Ph.D. in Psychology, for his opinion on the validation of the content and definition of the version for test and re-test. The opinion, which was favourable, indicated that the instrument had satisfactory validity of content to meet the data collection. The judge's statement regarding the opinion is in possession of the researchers.

The definition of the population taking the test and re-test initially considered the coverage area of the original instrument (Multidimensional Sport Cohesion Instrument - MSCI), sports, and was extended to the business and academic contexts in order to meet the objective of the study. In the corporate scenario, the population included members of teams divided into: 14 sales teams of a medium-sized service company operating in different cities in the state of Paraná (58 participants); in the academic field, 16 teams of students enrolled in a sports business program in a higher education institution located in the city of Ponta Grossa, Paraná (70 participants); and in the sports area, three futsal teams (45 athletes) competing in Paraná’s Futsal Silver Key championship. Thus, our research universe consisted of 173 team members in the business, academic, and sporting areas.

The test and re-test were applied at two different times with a difference of 15 days from the first application. The procedure aimed to assess the reliability of the instrument by comparing the results with the same respondents at different times. To determine reliability we used Pearson’s correlation coefficient (r), which measures the degree of linear relationship between two quantitative variables, as the Equation 2, Triola (2005Triola, M. F. (2005). Introdução à estatística. Rio de Janeiro: LTC., p. 682), shows:

r = ( x x ¯ ) ( y y ¯ ) ( n 1 ) s x s y (2)

where:

x denotes the mean of x

y denotes the mean of y

sx = standard deviation of x

sy = standard deviation of y

n = number of observations

The values of the equation will always range between plus or minus one. The value 0 (zero) denotes the absence of a linear relationship. A positive correlation coefficient means that as the value of one variable increases, the value of the other variable increases as well; as one decreases the other decreases. A negative correlation coefficient indicates that as one variable increases, the other decreases, and vice-versa. The closer the coefficient is to -1 or +1, the stronger the linear relationship between both variables.

Finally, after applying the test and re-test, the reliability results were computed using Pearson's correlation (r). As a cut-off line, we adopted the guidelines provided by Triola (2005)Triola, M. F. (2005). Introdução à estatística. Rio de Janeiro: LTC., according to which values greater than r = 0.70 of Pearson's coefficient are considered satisfactory and provide desired consistency, indicating the confirmation of the chosen theoretical framework for the adaptation of the instrument (Appendix A Appendix A Adapted instrument. Instructions: Based on your experience with your team, answer the following questions, noting the guidelines below: a Do not sign or write your name on the questionnaire; b Read the questions carefully and answer them honestly, marking an X in the number that best reflects your level of agreement as to what is asked. Choose, in the scale below, from 1 to 11, the answer that is closest to the reality of your team; c Only one answer should be given for each question; d Because it is a survey, there are no right or wrong answers. Questions: 1) Compared to other teams in which you have worked, how much do you value your participation in this team? little much 1 2 3 4 5 6 7 8 9 10 11 2) Rate the degree to which your team has well-defined roles, in that each member knows what is expected of them. poorly defined well defined 1 2 3 4 5 6 7 8 9 10 11 3) As for your function or contribution, is it valued by your teammates? little valued much valued 1 2 3 4 5 6 7 8 9 10 11 4) How much is your role or contribution to the team valued by the coach or leader? little valued much valued 1 2 3 4 5 6 7 8 9 10 11 5) Evaluate how much you appreciate being part of the team. little much 1 2 3 4 5 6 7 8 9 10 11 6) Do you feel you are an accepted member of the team? little much 1 2 3 4 5 6 7 8 9 10 11 7) Assess the level of teamwork in your group Low high 1 2 3 4 5 6 7 8 9 10 11 8) Evaluate the degree of pride you feel to be part of the team. No pride A lot of pride 1 2 3 4 5 6 7 8 9 10 11 9) Rate the degree of unselfishness or contribution of the members of this team: how much teammates strive to sacrifice their individual achievement for the benefit of the team. small great 1 2 3 4 5 6 7 8 9 10 11 10) How important is it to share the same way of thinking as your fellow team members about how to achieve the goals of the team? little very 1 2 3 4 5 6 7 8 9 10 11 11) Evaluate the degree of knowledge of your colleagues about the goals that the team is seeking to achieve. Low high 1 2 3 4 5 6 7 8 9 10 11 12) Are you committed to following procedures your coach or leader sets for the team? little strongly 1 2 3 4 5 6 7 8 9 10 11 13) Evaluate the degree of support and mutual respect among team members. small great 1 2 3 4 5 6 7 8 9 10 11 14) Evaluate how well the coach or leader adequately prepares the team to demonstrate its skills and perform the proposed activities. prepares little prepares a lot 1 2 3 4 5 6 7 8 9 10 11 15) Rate the sense of belonging you have you have towards the team. weak strong 1 2 3 4 5 6 7 8 9 10 11 16) Do your teammates make you feel significant? little very 1 2 3 4 5 6 7 8 9 10 11 17) How satisfied are you with the friendships you have made within the team? somewhat very 1 2 3 4 5 6 7 8 9 10 11 18) Conflicts do not seem to be resolved in this team; colleagues discuss a lot and have difficulties interacting with each other. weak resolution strong resolution 1 2 3 4 5 6 7 8 9 10 11 19) Does your team have methods to re-evaluate the goals set when needed? no yes 1 2 3 4 5 6 7 8 9 10 11 20) Evaluate the discipline of the team and the implementation of strategies that have been established by the coach or leader. little discipline much discipline 1 2 3 4 5 6 7 8 9 10 11 21) Evaluate the degree of unity among the team members. little united very united 1 2 3 4 5 6 7 8 9 10 11 22) Do you desire to continue being a member of the team? little a lot 1 2 3 4 5 6 7 8 9 10 11 Source: Authors. Source: Authors. Source: Authors. ).

4 Results and discussions

The research exploration stage focused on efforts to find instruments for measuring the cohesion of teams in the business and academic contexts, as well as the theoretical precepts, in order to review the existing literature. We found instruments that measure the cohesion of teams only in the sports scenario. The available literature showed the existence of works, such as articles in journals, addressing the subject. These results showed the need to build or adapt a tool for team cohesion aimed at the business and academic communities of the Brazilian reality. We decided to adapt the American research tool Multidimensional Sport Cohesion Instrument (MSCI) because, among those found, the MSCI presented an alpha reliability coefficient of 0.93, considered high according to the precepts of Hair et al. (1995)Hair, J. F., Black, B., Anderson, R., & Tathan, R. (1995). Multivariate data analysis: with readings (4 ed.). New Jersey: Prentice Hall., Cronbach (1996)Cronbach, J. L. (1996). Fundamentos da testagem psicológica (5 ed.) Porto Alegre: Artes Médicas., and Pasquali (1999)Pasquali, L. (1999). Instrumentos psicológicos: manual prático de elaboração. Brasília: IBAPP., demonstrating reliability and validity for a suitable construction.

The final version of the MSCI instrument, used for adaptation, features 22 items, measured on a Likert scale of 11 points, with lateral guidance of the values 1 and 11 indicating minimum and maximum on the scale. The questions adapted are shown subsequently, separated by dimensions:

  1. a

    The first dimension, quality of work, consists of eight questions:

  • Evaluate the teamwork of your group.

  • How important is it to share the same way of thinking as your fellow team members about how to achieve the goals of the team?

  • Rate the degree of unselfishness or contribution of the members of this team: the extent to which the teammates strive to sacrifice their individual achievement for the benefit of the team.

  • Do conflicts seem to remain unresolved on this team: do colleagues argue a lot or have difficulties interacting with each other?

  • Assess the degree of mutual support and respect among team members.

  • Rate the degree that your team has well-defined roles so that each member knows what is expected of him or her.

  • Evaluate team discipline regarding compliance with the strategies that have been set by the coach or leader.

  • Rate the degree of unity of the team members.

  1. b

    The second dimension, group attraction, includes seven questions:

  • Do you feel accepted on the team?

  • Rate the degree of pride you feel to be part of the team.

  • Do you wish to continue participating in the team?

  • Do your teammates make you feel significant?

  • Compared to other teams in which you have worked, how much do you value your participation in this team?

  • Rate how much you appreciate being part of the team.

  • How satisfied are you with the friendships you have made within the team?

  1. c

    The third dimension, unity of purpose, is represented by four questions:

  • Assess how much the coach or leader adequately prepares the team to demonstrate its skills and perform the proposed activities.

  • How committed are you to the operating rules established by the coach or leader?

  • Assess the degree of knowledge of your team-mates about the objectives the team is seeking to achieve.

  • Does your team have methods to re-evaluate the goals set, when needed?

  1. d

    The fourth dimension, valued roles, consists of three questions:

  • Rate the extent to which you feel you belong to the team.

  • How much is your function or contribution valued by your team-mates?

  • How much is your role or contribution to the team valued by your coach or leader?

The order of the questions was maintained as in the original instrument. Of the 22 topics presented in the instrument, 21 were formulated in the same direction: the higher the level agreement of the respondent to the wording of the question, the greater the marking on the Likert scale of 11 points, indicating greater cohesion in the team. The question outside this pattern was Question 18 (Do conflicts seem to remain unresolved on this team: do colleagues argue a lot or have difficulties interacting with each other?), where the higher the agreement of the respondent, the lower the team cohesion, and vice-versa.

The adapted instrument was applied by the researchers in a pilot test, test, and re-test, each seeking to keep the identity of the respondents hidden. This procedure aimed to ensure the confidentiality of their opinions, and also to establish a climate of trust and empathy. Before the questionnaire was applied, the following information was provided: the questionnaire is confidential; there is no need for identification by name (just a mark for evaluation of the test and re-test); team leaders will not have access to individual results; and respondents will be participating in a project that included several teams, in order to validate a research tool. In the first contact of the respondent with the questionnaire the instructions were visualized at the top of the page with detailed information about completing it.

Based on the experience with your team, answer the questions according to the following guidelines:

Instructions: Based on your experience with your team, answer the following questions, noting the guidelines below:

  1. a

    Do not sign or write your name on the questionnaire;

  2. b

    Read the questions carefully and answer them honestly, marking an X in the number that best reflects your level of agreement as to what is asked. Choose, in the scale below, from 1 to 11, the answer that is closest to the reality of your team;

  3. c

    Only one answer should be given for each question;

  4. d

    Because it is a survey, there are no right or wrong answers.

After the implementation of the pilot test, Cronbach's alpha coefficient was calculated. The results showed that the instrument shows a Cronbach's alpha of 0.9454, meaning that the internal consistency of the instrument is high, as noted by Hair et al. (1995)Hair, J. F., Black, B., Anderson, R., & Tathan, R. (1995). Multivariate data analysis: with readings (4 ed.). New Jersey: Prentice Hall., Cronbach (1996)Cronbach, J. L. (1996). Fundamentos da testagem psicológica (5 ed.) Porto Alegre: Artes Médicas., and Pasquali (1999)Pasquali, L. (1999). Instrumentos psicológicos: manual prático de elaboração. Brasília: IBAPP.. The question that showed distortion was number 18, which refers to the difficulty in resolving conflicts. The exclusion of this matter in the instrument would make Cronbach's alpha rise to 0.9598. Table 1 shows the omission of variables in the pilot Cronbach's alpha. The variables are calculated as if each question had been individually deleted, in which case Cronbach's alpha presents variation. No question causes an increase or decrease great enough to justify the exclusion of such item, as shown by the data in Table 1:

Table 1
Omission of variables.

Thus, the individual alpha coefficient of the questions had a very low variation (Δ) (Δ = 0.9400 to 0.9598 in the pilot), which presupposes instrument reliability. After analysing the pilot test and obtaining the approval of the judge, tests and re-tests were applied in the teams defined as the population of this study. The results were tabulated and, using Cronbach’s guidelines (2004), the Cronbach alpha coefficients were calculated, which showed an estimate of internal consistency of the instrument, as shown in Table 2:

Table 2
Result of the instrument’s Cronbach's alpha.

The results were separated according to the dimensions of the study instrument, with attraction to the group having seven items that measure social cohesion, and the other three dimensions corresponding to task cohesion, represented by quality of teamwork, with eight items; unity of purpose with four items, and valued roles with three items. In the four dimensions the Cronbach alpha coefficients had a low variation (Δ) low (Δ = 0.8590 to 0.8988 in the test and Δ = 0.8609 to 0.9141 on re-testing). The overall result of the instrument showed coefficient α = 0.9599 in the test and α = 0.9648 in the re-test. It is noticed that the Cronbach of the instrument as a whole is greater than the Cronbach of each dimension separately. This means that the application of the instrument as a whole that is more consistent than the application of only one of its dimensions.

The literature on Cronbach’s alpha coefficient suggests that each researcher should adopt a cut-off point to assess the consistency of a question. According to Cronbach (1951)Cronbach, J. L. (1951). Coefficient Alpha and the internal structure of tests. Psychometrika, 13, 297-334., coefficients equal to or greater than 0.55 indicate good internal consistency. According to Hair et al. (1995)Hair, J. F., Black, B., Anderson, R., & Tathan, R. (1995). Multivariate data analysis: with readings (4 ed.). New Jersey: Prentice Hall., coefficients above 0.60 are deemed acceptable. And Pasquali (1999)Pasquali, L. (1999). Instrumentos psicológicos: manual prático de elaboração. Brasília: IBAPP. posits that coefficients below 0.70 indicate low to moderate consistency, in contrast to Cronbach (1951)Cronbach, J. L. (1951). Coefficient Alpha and the internal structure of tests. Psychometrika, 13, 297-334. and Hair et al. (1995)Hair, J. F., Black, B., Anderson, R., & Tathan, R. (1995). Multivariate data analysis: with readings (4 ed.). New Jersey: Prentice Hall.. The cut-off point adopted in the adaptation of the instrument - α of 0.70-, in accordance with Pasquali (1999)Pasquali, L. (1999). Instrumentos psicológicos: manual prático de elaboração. Brasília: IBAPP. - proved the results to be reliable. Thus, it is observed that the alpha coefficients of the four dimensions and the overall outcome of the instrument in both research stages were superior to the cut-off point determined for the present study.

The third evaluation instrument aims to assess the reliability by a correlation between test and re-test response after a period of 15 days. This technique allows us to assess whether similar results are obtained when the instrument is applied under the same methodological conditions as seen in Table 3:

Table 3
Correlation coefficient for test and re-test.

The determination of reliability through Pearson’s correlation for test and re-test showed good results because all dimensions obtained results above r = 0.70, demonstrating high reliability in the correlation of the test and re-test responses. According to Triola (2005)Triola, M. F. (2005). Introdução à estatística. Rio de Janeiro: LTC., a minimum value sufficient for the reliability of a test should be r = 0.70 for the diagnostic evaluation. The lowest correlation was presented in the unity of purpose dimension, which aims to measure the preparation of the team, knowledge objectives, revaluation of goals, and commitment to rules and procedures.

The results of this instrument show reliability above that recommended by the literature in the means of the test and re-test for the four dimensions of the instrument, as shown in Table 3. The overall instrument reliability, showing a significant correlation in the whole sample, is represented by the expression n = 173 / α = 0.01; > 0.195, meaning that for a sample of 173 elements with a level of significance of α = 0.01, the correlations below 0.195 or greater than +0.195 are considered significant.

5 Conclusions

Teamwork in today’s business world has been stimulated to maximize results and the greater commitment of human resources. According to Marras (2009)Marras, J. P. (2009). Administração de Recursos Humanos: o operacional ao estratégico. São Paulo: Futura., individuals working together and sharing responsibilities enables commitment and involvement with problem solving. Therefore, to maximize the results of collective work it is necessary to develop tools and implement models that identify group behaviour to better manage it, and also make it more dynamic.

Team cohesion is a type of behaviour to be measured and monitored, bringing many benefits to teams in the sports, business, and academic worlds. Cohesive teams have greater integration to the group's objectives, are united, collaborative, wish to remain in the same formation, and support each other in tasks.

This study aimed to adapt the US-developed research tool Multidimensional Sport Cohesion Instrument (MSCI), used to measure the cohesion of teams in sports, to the business, academic, and sports reality of Brazil. We conclude that the goal was achieved, and the instrument adapted. The adaptation and validation of the instrument are justified in three stages. First, by the results obtained in the omission of variables. Of the 22 items surveyed in the various samples, none of the questions of the instrument was eliminated, so its original version has been kept. Second, it is justified by its internal consistency, since the Cronbach's alpha was favourable, with indices above α = 0.70, showing a high consistency. And third, it is justified by the reliability analysis of the test and re-test, which showed a correlation in the four dimensions above r = 0.70, confirming the validity of the sample.

Therefore, it is believed that the results bring important contributions to the study of team cohesion in the business, academic, and sports environments. The requirement for satisfactory performance in teams has generated various studies, focused on motivational, behavioural, and leadership issues. It is therefore essential that managers or coaches assess and monitor the cohesion of teams aiming to increase the understanding of and investments in the factors of its influence.

Appendix A Adapted instrument.

Instructions: Based on your experience with your team, answer the following questions, noting the guidelines below:

  1. a

    Do not sign or write your name on the questionnaire;

  2. b

    Read the questions carefully and answer them honestly, marking an X in the number that best reflects your level of agreement as to what is asked. Choose, in the scale below, from 1 to 11, the answer that is closest to the reality of your team;

  3. c

    Only one answer should be given for each question;

  4. d

    Because it is a survey, there are no right or wrong answers.

Questions:

1) Compared to other teams in which you have worked, how much do you value your participation in this team?
little much
1 2 3 4 5 6 7 8 9 10 11
2) Rate the degree to which your team has well-defined roles, in that each member knows what is expected of them.
poorly defined well defined
1 2 3 4 5 6 7 8 9 10 11
3) As for your function or contribution, is it valued by your teammates?
little valued much valued
1 2 3 4 5 6 7 8 9 10 11
4) How much is your role or contribution to the team valued by the coach or leader?
little valued much valued
1 2 3 4 5 6 7 8 9 10 11
5) Evaluate how much you appreciate being part of the team.
little much
1 2 3 4 5 6 7 8 9 10 11
6) Do you feel you are an accepted member of the team?
little much
1 2 3 4 5 6 7 8 9 10 11
7) Assess the level of teamwork in your group
Low high
1 2 3 4 5 6 7 8 9 10 11
8) Evaluate the degree of pride you feel to be part of the team.
No pride A lot of pride
1 2 3 4 5 6 7 8 9 10 11
9) Rate the degree of unselfishness or contribution of the members of this team: how much teammates strive to sacrifice their individual achievement for the benefit of the team.
small great
1 2 3 4 5 6 7 8 9 10 11
10) How important is it to share the same way of thinking as your fellow team members about how to achieve the goals of the team?
little very
1 2 3 4 5 6 7 8 9 10 11
11) Evaluate the degree of knowledge of your colleagues about the goals that the team is seeking to achieve.
Low high
1 2 3 4 5 6 7 8 9 10 11
12) Are you committed to following procedures your coach or leader sets for the team?
little strongly
1 2 3 4 5 6 7 8 9 10 11
13) Evaluate the degree of support and mutual respect among team members.
small great
1 2 3 4 5 6 7 8 9 10 11
14) Evaluate how well the coach or leader adequately prepares the team to demonstrate its skills and perform the proposed activities.
prepares little prepares a lot
1 2 3 4 5 6 7 8 9 10 11
15) Rate the sense of belonging you have you have towards the team.
weak strong
1 2 3 4 5 6 7 8 9 10 11
16) Do your teammates make you feel significant?
little very
1 2 3 4 5 6 7 8 9 10 11
17) How satisfied are you with the friendships you have made within the team?
somewhat very
1 2 3 4 5 6 7 8 9 10 11
18) Conflicts do not seem to be resolved in this team; colleagues discuss a lot and have difficulties interacting with each other.
weak resolution strong resolution
1 2 3 4 5 6 7 8 9 10 11
19) Does your team have methods to re-evaluate the goals set when needed?
no yes
1 2 3 4 5 6 7 8 9 10 11
20) Evaluate the discipline of the team and the implementation of strategies that have been established by the coach or leader.
little discipline much discipline
1 2 3 4 5 6 7 8 9 10 11
21) Evaluate the degree of unity among the team members.
little united very united
1 2 3 4 5 6 7 8 9 10 11
22) Do you desire to continue being a member of the team?
little a lot
1 2 3 4 5 6 7 8 9 10 11
Source: Authors.
Source: Authors.
Source: Authors.

Acknowledgements

To Bruno Pedroso, for his great help in the processes involved in the adaptation of the instrument. Our most sincere gratefulness for the time he spent in our research.

  • Financial support: None.

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Publication Dates

  • Publication in this collection
    Oct-Dec 2016

History

  • Received
    20 Aug 2015
  • Accepted
    30 May 2016
Universidade Federal de São Carlos Departamento de Engenharia de Produção , Caixa Postal 676 , 13.565-905 São Carlos SP Brazil, Tel.: +55 16 3351 8471 - São Carlos - SP - Brazil
E-mail: gp@dep.ufscar.br