An evaluation was made of the logistics performance of four links in Brazil's soft drink supply chain (soft drink packaging suppliers, soft drink industry, wholesalers and supermarkets), based on an electronic survey of 54 companies, from which a 40% response rate was obtained. The answers were analyzed based on the supply chain management theory, using the Mann-Whitney and Kruskal-Wallis statistical tests and a descriptive analysis of the data. The surveyed companies evaluated the logistic performance of the chain based on indicators selected from a literature review, and identified the percentage of use of these indicators. It was found that the links in the soft drink chain preferentially use internal logistics performance indicators more than external logistics indicators.
logistics performance indicators; Brazilian soft drink supply chain; survey; bullwhip effect
