Abstract
This paper presents an improved solution for the care of couples undergoing infertility treatments in a public service. The purpose of the study was to develop a psychological treatment protocol. The methodology used was based on techniques of operations research and protocol elaborated of five steps: 1) construction of service flowchart; 2) preparation of semi-structured interview tool; 3) application of assessment tools; 4) creation of a support group for couples;; 5) establishment of psychological intervention routine. As a result the elaborated protocol is presented. The creation of this protocol aims to contribute to the necessary systematization, improving the quality of comprehensive care to these couples.
Keywords
health psychology; infertility; psychological evaluation; reproductive technology; operational research