The objective of this study was to analyze the institutionalization process of an online graduate course in public administration at the Federal University of Lavras (Universidade Federal de Lavras [UFLA]), specifically the institutionalization process phases, and to identify evidence of isomorphism and legitimacy. The study is based on Tolbert and Zucker's theory (1998) which subdivides the institutionalization process into three distinct phases: habitualization, objectification and sedimentation. Using a qualitative perspective, semi-structured interviews were conducted with course coordinators of the Distance Education Center and the Management and Economy Department, totaling 11 interviews. These were recorded and transcribed. After the transcript was subjected to thematic content analysis using Weft QDA (Qualitative Data Analysis). In general, the institutionalization process of the online public administration course is characterized by a moderate stage of habitualization and objectification and a low stage sedimentation. Coercive isomorphism and regulative legitimacy was also evident.
institutionalization process; public administration; distance education
