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Content validation and development of a software for hemodialysis

Abstract

Objective:

To describe the development of a software for the management of clinical and quality indicators in patient care under hemodialysis.

Method:

This is a methodological study, which involved three stages: 1) survey of the theoretical framework for structuring content about clinical and quality indicators, relevant for registry in hemodialysis service and assessment of hemodialysis effectiveness; 2) content validation by judges; 3) software development. The methodology proposed by Pressman was used for its creation, which consists of five steps: communication, planning, modeling, construction, and implementation.

Results:

The software produced consists of 112 validated items, with the functionality of the system for registering and searching patients at the service, updating clinical and laboratory data as well as generating reports related to infections, vascular access implantation, adverse events, hospitalization and quality indicators.

Conclusion:

This study enabled the development of a software as a tool for compiling and organizing patient data on hemodialysis, with a view to generating information and knowledge that supports assessment and clinical decision making of nursing supported by critical judgment.

Keywords
Nursing informatics; Information systems; Software; Computer program validation; Nursing

Resumo

Objetivo:

Descrever o desenvolvimento de um software para o gerenciamento de indicadores clínicos e de qualidade no cuidado de enfermagem de pacientes em hemodiálise.

Métodos:

Trata-se de um estudo metodológico, envolvendo três etapas: 1) levantamento do referencial teórico para estruturação de conteúdo acerca de indicadores clínicos e de qualidade, relevantes para registro no serviço de hemodiálise e avaliação da efetividade dialítica; 2) validação de conteúdo por juízes e 3) desenvolvimento do software. Utilizou-se para sua criação a metodologia proposta por Pressman, que consiste em cinco passos: comunicação, planejamento, modelagem, construção e implantação.

Resultados:

O software produzido compõe-se de 112 itens validados, tendo como funcionalidades o sistema de cadastramento e busca de pacientes do serviço, a atualização de dados clínicos e laboratoriais, bem como a geração de relatórios relacionados às infecções, ao implante de acesso vascular, aos eventos adversos, à hospitalização e aos indicadores de qualidade.

Conclusão:

Este estudo possibilitou a elaboração de um software como ferramenta para compilação e organização de dados de paciente em terapia hemodialítica, com vista à geração de informações e conhecimentos que subsidie a avaliação e tomada de decisão clínica de enfermagem apoiada em julgamento crítico.

Descritores
Informática em enfermagem; Sistemas de informação; Software; Validação de programas de computador; Enfermagem

Resumen

Objetivo:

Describir el desarrollo de un software para la gestión de indicadores clínicos y de calidad para los cuidados de enfermería de pacientes en hemodiálisis.

Métodos:

Se trata de un estudio metodológico, que incluye tres etapas: 1) análisis del marco referencial teórico para la estructuración del contenido sobre indicadores clínicos y de calidad relevantes para el registro en el servicio de hemodiálisis y evaluación de la efectividad didáctica; 2) validación del contenido por jueces, y 3) desarrollo del software. Para su creación, se utilizó la metodología propuesta por Pressman, que consiste en cinco pasos: comunicación, planificación, modelado, construcción y despliegue.

Resultados:

El software producido se compone de 112 ítems validados y tiene como funcionalidades el sistema de registro y búsqueda de pacientes del servicio, la actualización de datos clínicos y de laboratorio, así como la generación de informes relacionados con las infecciones, el acceso vascular, los eventos adversos, la hospitalización y los indicadores de calidad.

Conclusión:

El estudio permitió la elaboración de un software como herramienta para compilar y organizar datos de pacientes en terapia de hemodiálisis, con el fin de producir información y conocimientos que respalden la evaluación y toma de decisiones clínicas de enfermería basadas en apreciaciones críticas.

Decriptores
Informática aplicada a la enfermería; Sistemas de información; Software; Validación de programas de computación; Enfermería

Introduction

Health has been strongly influenced by technological advances in the daily life of health institutions, permeating the work processes in the production and incorporation of a body of knowledge necessary for health care, education, and management.(11. Moreira AC, Teixeira FE, Araújo TL, Cavalcante TF, Silva MJ, Cruz AT. Desenvolvimento de Software para o cuidado de enfermagem: revisão integrativa. Rev Enferm UFPE on line. 2016; 10 (Supl 6): 4942-50.,22. Pissaia LF, Costa AE, Moreschi C, Rempel C, Carreno I, Granada D. Impacto de tecnologias na implementação da sistematização da assistência de enfermagem hospitalar: uma revisão integrativa. R Epidemiol Control Infec. 2018;8(1):92–100.) In nursing, health technologies are applied to the organization of service, care, and management of people in different spaces of professional practice.(33. Carvalho LA, Thofehrn MB, Amestoy SC, Nunes NJ, Fernandes HN. O uso de tecnologias no trabalho em enfermagem: revisão Integrativa. J Nutr Health. 2018;8(1):e188104.)

The work of nurses is based on making clinical and management decisions based on scientific evidence that, when combined with Information Technology (IT) resources, make professional care safer and more effective. It also makes it possible to record patient data more securely, improves communication between team professionals and facilitates access to information.(44. Jensen R, Guedes ES, Leite MM. Competências em informática essenciais à tomada de decisão no gerenciamento em enfermagem. Rev Esc Enferm USP. 2016;50(1):112–20.)

With regard to health services that provide assistance to people with chronic kidney disease (CKD), it is required by Ordinance 389 Minister’s Office (MO)/Ministry of Health (MoH) of March 13, 2014 to produce information to meet the defined quality indicators and compliance goals to ensure comprehensive care to patients’ health needs.(55. Brasil. Ministério da Saúde. Portaria N° 389, de 13 de março de 2014. Define os critérios para a organização da linha de cuidado da Pessoa com Doença Renal Crônica (DRC) e institui incentivo financeiro de custeio destinado ao cuidado ambulatorial pré-dialítico. Diário Oficial da União da República Federativa do Brasil; 17 set 2014 [citado 2019 Abr 29]. Disponível em: http://bvsms.saude.gov.br/bvs/saudelegis/gm/2014/prt0389_13_03_2014.html
http://bvsms.saude.gov.br/bvs/saudelegis...
) CKD has high incidence, being present in 10% of the world population; and, in Brazil, more than 120 thousand people are CKD patients undergoing hemodialysis; 93.1% use hemodialysis as renal replacement therapy.(66. Thome FS, Sesso RC, Lopes AA, Lugon JR, Martins CT. Inquérito brasileiro de diálise crônica 2017. J Bras Nefrol. 2019; 41(2):208-14.)

IT tools qualify the work processes of health professionals, allowing for a wide visibility of service, agility in access and transfer of information.(77. Gimenes FR, Reis RK, da Silva PC, Silva AE, Atila E. Nursing assessment tool for people with liver cirrhosis. Gastroenterol Nurs. 2016;39(4):264–72.) Using nursing assistant software in care planning makes it possible to record and strictly store data and, consequently, obtain more reliable results, decreasing the chances of errors and corroborating the support for clinical decision and patient safety.(88. Santos T, Passos LP, Silveira DT. Implantação de sistemas informatizados na saúde: uma revisão sistemática. RECIIS. 2017;11(3):1–11.)

In this sense, nursing actions must be monitored in order to assess their results, identifying the weaknesses and key points that will guide the planning of improving the quality of care. Assessment is a continuous process of collecting relevant data on the responses of the health-disease process and interventions through indicators, which are management tools to support decision-making regarding care quality and safety.(99. Báo AC, Amestoy SC, Moura GM, Trindade LL. Quality indicators: tools for the management of best practices in Health. Rev Bras Enferm. 2019;72(2):360–6.)

Thus, this study aims to describe the development of a software for the management of clinical and quality indicators in patient care under hemodialysis.

Methods

This is a methodological study approved by the Research Ethics Committee (REC) of the study hospital under CAAE (Certificado de Apresentação para Apreciação Ética - Certificate of Presentation for Ethical Consideration) 61987216.3.0000.5071, with technological development divided into three stages, namely: 1) survey of the theoretical framework; 2) content validation by judges; 3) software development.

In the first stage, a survey of the theoretical framework for structuring content about clinical and quality indicators was performed, relevant for registry at hemodialysis service and for assessment of hemodialysis effectiveness. Data governed by Ordinance 389 MO/MoH of March 13, 2014, which establishes the quality indicators that should be monitored by health establishments providing assistance to people with CKD(55. Brasil. Ministério da Saúde. Portaria N° 389, de 13 de março de 2014. Define os critérios para a organização da linha de cuidado da Pessoa com Doença Renal Crônica (DRC) e institui incentivo financeiro de custeio destinado ao cuidado ambulatorial pré-dialítico. Diário Oficial da União da República Federativa do Brasil; 17 set 2014 [citado 2019 Abr 29]. Disponível em: http://bvsms.saude.gov.br/bvs/saudelegis/gm/2014/prt0389_13_03_2014.html
http://bvsms.saude.gov.br/bvs/saudelegis...
) and additional data were added, which are registered at the hemodialysis service of a study hospital to identify and monitor complications resulting from hemodialysis treatment.

In the second stage, the content built by judges was validated. Nurses who have been working at the nephrology service of the study hospital for at least two years have been selected, including hemodialysis of chronic and acute patients, peritoneal hemodialysis and specialists in nephrology or studying specialization.

Contact with the selected judges took place via letter sent by electronic means, followed by the Informed Consent Form (ICF) and the instrument in the online format of the Google Forms, with the following information: “Characterization of nurses/judges” and the “Instrument for content validation to compose software for a hemodialysis service”. Nurses whose characteristics met the inclusion criteria, who duly filled out the forms and who sent the ICF signed, were considered eligible.

To validate the instrument, which took place in February 2018, nine nurses from the nephrology service were selected as judges and who worked at hemodialysis. The judge graded the relevance of the content as: 1. not relevant, 2. little relevant, 3. indifferent, 4. very relevant and 5. extremely relevant.

Content Validation Index (CVI) was used to quantify the degree of agreement among experts, which measured the percentage of judges who judged the constructed content as very and extremely relevant.(1010. Cubas MR, Nóbrega MM, organizador. Atenção primária em saúde: diagnóstico, resultado e intervenções de enfermagem. Rio de Janeiro: Elsevier; 2015.) Items with a CVI greater than or equal to 0.80 were considered fully applicable.(1111. Yamada BF, Santos VL. Construção e validação do Índice de Qualidade de Vida de Ferrans & Powers: versão feridas. Rev Esc Enferm USP. 2009; 43(Spe): 1105-13.) Items that received CVI ≥0.70 and <0.80 were revised according to the judges’ suggestions. After returning the instrument, data were tabulated using Microsoft Excel® 2013.

The third stage consisted in the elaboration of the software using the Cascade Model or Classic Life Cycle proposed by Winston Royce in 1970. This model aims to establish order in the development of great software products, and suggests a sequential and systematic approach in which software requirements are well understood by both the proposer and the development team. To this end, communication, planning, modeling, construction, and implementation, steps proposed by Pressman 2016, were followed.(1212. Pressman RS. Engenharia de software: uma abordagem profissional. 8a ed. Porto Alegre: AMGH; 2016.)

In the communication stage, the project started with requirements gathering, definition of objectives, functionalities and scope and development of the system development schedule.

The scope was then planned with the developer team to estimate costs and details to be observed in the subsequent phases.

In modeling, the software prototype was created by applying the design steps defined during planning. With the list of requirements, an agile project development methodology, called SCRUM, was applied, which, by dividing the stages of the project into continuous weekly periods, presented constant feedback, making it possible to monitor the development in all its stages.(1313. Bissi W. SCRUM – Metodologia de Desenvolvimento Ágil. Campo Digital. 2007;2(1):3–6.)

For the development of software, coding and tests were performed. The programming language used was C++; and the graphical interface platform was Qt Creator.(1414. The Qt Company. The building blocks of Qt. [Internet]. 2019 [cited 2019 Nov 23]. Available from:https://www.qt.io/qt-framework
https://www.qt.io/qt-framework...
) MySQL was used as a database management system, which uses the language SQL as an interface,(1515. MySQL. Reference manual. What is MySQL? [Internet]. 2019 [cited 2019 Nov 23]. Available from:https://dev.mysql.com/doc/refman/5.7/en/what-is-mysql.html
https://dev.mysql.com/doc/refman/5.7/en/...
) being hosted on the Hostinger company cloud server.(1616. Hostinger [Internet] 2019 [citado 2019 Nov 23]. Disponível em: https://www.hostinger.com.br/
https://www.hostinger.com.br/...
)

Results

Characterization of judges

Nine nurses met the inclusion criteria and agreed to participate in the study. All were female; more than half were between 31 and 35 years old (56%) and had been working in nephrology for 4 years; 33% worked in the care of patients on peritoneal hemodialysis; and five nurses (67%) provided assistance to patients on the chronic and acute hemodialysis program.

Most judges (89%) had completed nephrology specialization or residency. A judge, a specialist in nephrology, has a master’s degree in progress, and only one judge (11%) is completing the specialization course.

Content validation

Of the 112 items and subitems built, 63 (56.2%) reached the CVI score = 0.89 and 38 (33.9%) reached the score of 1.0, i.e., 90.2% obtained CVI ≥ 0.80 and were relevant to the theme. Only 11 (9.8%) reached a score of 0.78 and were reviewed according to the judges’ suggestions (Table 1).

Table 1
Content analysis of items for dialysis service registry

Software development

The technology developed was called staff-assisted home hemodialysis (SAHD). It is considered a management technology, as it is used in the management of assistance as a mediator of quality improvement.(1717. Nietsche EA, Backes VMS, Colomé CL, Ceratti RN, Ferraz F. Tecnologias educacionais, assistenciais e gerenciais: uma reflexão a partir da concepção dos docentes de enfermagem. Rev Lat Am Enfermagem. 2005; 13(3):344-53.) For proper operation, computers must have an internet connection to access the server.

The set of functionalities required for the performance of the software was listing patients registered in the hemodialysis program, adding a new patient, viewing and searching for patients, and updating patient data, such as vascular access, reuse of their dialyzer and clinical indicators and quality.

The functions are presented to users through an initial menu, with two options: new patient and list of registered patient names. In the “register patient” option, a screen opens that allows registry of information, creating a database for organization and accessibility of information about patients registered in the hemodialysis program.

SAHD starts with a login screen as shown in Figure 1-A. Once logged in, professionals can consult, register a patient and update data (Figure 2-B and C).

Figure 1
Initial access screen to software (A)
Figure 2
Navigation menu screen for software (B) and screen for updating registered patient data (C)

By clicking on the “access infection” button, a tab opens where it is possible to choose the type of infected access, signs and symptoms of infection, which laboratory tests were collected, if the result was positive (which microorganisms were found), antibiotic used and if there was infection elsewhere. In the tab referring to adverse events, there is an option to choose about 33 adverse events during hemodialysis, being able to select up to four different types. In the “patient movement” button, it is possible to select the patient’s current situation: start of treatment; change in renal replacement therapy; death; evasion; or other situation not mentioned. It is possible to select the current vascular access, facilitating the monitoring of implantation of new accesses, so that it identifies which type implanted, the most used insertion site and the frequency of exchange. Hospitalizations, blood transfusion control, anthropometric data and serology can also be recorded and detailed. The program allows the generation of graphs and tables related to infection and implantation of vascular access, adverse events, hospitalization, and quality indicators. The software was registered at the Brazilian National Institute of Industrial Property (NIIP) via the Institute of Technological Innovation (ITIN) of Universidade Federal do Espírito Santo, under number BR512019000264-4.

Discussion

A very applicable solution for the health field is the construction of software and applications, as they are capable of providing resolution, speed and security, both in the storage of data and in the appreciation of the client.(1818. Lima JJ, Vieira LG, Nunes MM. Computerized nursing process: development of a mobile technology for use with neonates. Rev Bras Enferm. 2018;71 (Suppl 3):1273–80.) The development of technologies requires that health systems improve quality and that costs are minimized. Furthermore, information technologies come into play that are capable of integrating information so that professionals collaborate in achieving goals and improving the quality of care.(1919. Barra DC, Almeida SR, Dal Sasso GT, Paese F, Rios GC. Metodologia para modelagem e estruturação do processo de enfermagem informatizado em terapia intensiva. Texto Contexto Enferm. 2016;25(3):e2380015.)

Quick and easy access to data on patients with CKD allows service organization and assessment, with provision of safe and quality care. Since, in many hemodialysis services, clinical data and some quality indicators defined in ordinances are collected, however, they are little accessed and discussed.

The challenge was to develop a software that corresponds to the specific needs of the hemodialysis sector and meets the expectation of reducing the time spent searching for information through a manual record, minimizing the mistakes made. SAHD is an imperative tool for monitoring patients undergoing hemodialysis, helping collection, storage and rapid search for information. It allows dynamism in the adoption of intervention measures appropriate to complications and adverse events, very common during renal replacement therapy.(33. Carvalho LA, Thofehrn MB, Amestoy SC, Nunes NJ, Fernandes HN. O uso de tecnologias no trabalho em enfermagem: revisão Integrativa. J Nutr Health. 2018;8(1):e188104.)

Content construction through literature review and subsequent validation by nurses were essential steps for the development of software, since it was built based on scientific and practical evidence, involving nurses, who are the target audience for using technology. In other words, it sets the potential of participatory and collaborative interface in methodological research on producing technologies in nursing.(2020. Teixeira E. Desenvolvimento participativo de tecnologias educacionais: lições aprendidas. Rev Enferm UFPI. 2018;7(4):1–3.) Therefore, it can contribute to reduce the resistance of health professionals to use technologies, whether due to lack of intimacy with information technology or to reluctance to adhere to new work methodologies.(2121. Pissaia LF, Costa AE, Moreschi C, Rempel C. Tecnologias da informação e comunicação na assistência de enfermagem hospitalar. Rev Epidemiol Controle Infec. 2017; 7(4): 203-7.)

The software was developed with the intention of being incorporated into the work routine of health professionals working at hemodialysis service of the study hospital as a tool to face the challenges of those who assist patients with CKD. The program will bring work organization as an advantage and allow grouping of data that will serve as subsidies for the Nursing Process care.(1818. Lima JJ, Vieira LG, Nunes MM. Computerized nursing process: development of a mobile technology for use with neonates. Rev Bras Enferm. 2018;71 (Suppl 3):1273–80.) It is a private activity of nurses in which the needs of patients are identified and the goals and care are determined.(2222. Boaventura AP, Santos PA, Duran EC. Theoretical and practical knowledge of the nurse on systematization of nursing care and nursing process. Enferm Global. 2017;16(2):182–94.)

Some limitations need to be pointed out, mainly because software does not work interconnected to the electronic medical records system of the study hospital. As a goal, it is intended to establish an operating interface between the software developed and the hospital’s medical record system, in addition to assessing the impact of using SAHD on quality indicators and clinical indicators in the sector studied.

Conclusion

It is expected that this management technology will contribute to the optimization of nursing work processes by compiling data, generating information and knowledge for service organization, enabling the identification of the needs of patients and software implementation before, during, and after hemodialysis, always based on clinical judgment. The information available in the system can assist nurses in the definition, performance and registry of the Nursing Process. By systematizing care, nurses can optimize their time with management activities, making time available for care activities.

Referências

  • 1
    Moreira AC, Teixeira FE, Araújo TL, Cavalcante TF, Silva MJ, Cruz AT. Desenvolvimento de Software para o cuidado de enfermagem: revisão integrativa. Rev Enferm UFPE on line. 2016; 10 (Supl 6): 4942-50.
  • 2
    Pissaia LF, Costa AE, Moreschi C, Rempel C, Carreno I, Granada D. Impacto de tecnologias na implementação da sistematização da assistência de enfermagem hospitalar: uma revisão integrativa. R Epidemiol Control Infec. 2018;8(1):92–100.
  • 3
    Carvalho LA, Thofehrn MB, Amestoy SC, Nunes NJ, Fernandes HN. O uso de tecnologias no trabalho em enfermagem: revisão Integrativa. J Nutr Health. 2018;8(1):e188104.
  • 4
    Jensen R, Guedes ES, Leite MM. Competências em informática essenciais à tomada de decisão no gerenciamento em enfermagem. Rev Esc Enferm USP. 2016;50(1):112–20.
  • 5
    Brasil. Ministério da Saúde. Portaria N° 389, de 13 de março de 2014. Define os critérios para a organização da linha de cuidado da Pessoa com Doença Renal Crônica (DRC) e institui incentivo financeiro de custeio destinado ao cuidado ambulatorial pré-dialítico. Diário Oficial da União da República Federativa do Brasil; 17 set 2014 [citado 2019 Abr 29]. Disponível em: http://bvsms.saude.gov.br/bvs/saudelegis/gm/2014/prt0389_13_03_2014.html
    » http://bvsms.saude.gov.br/bvs/saudelegis/gm/2014/prt0389_13_03_2014.html
  • 6
    Thome FS, Sesso RC, Lopes AA, Lugon JR, Martins CT. Inquérito brasileiro de diálise crônica 2017. J Bras Nefrol. 2019; 41(2):208-14.
  • 7
    Gimenes FR, Reis RK, da Silva PC, Silva AE, Atila E. Nursing assessment tool for people with liver cirrhosis. Gastroenterol Nurs. 2016;39(4):264–72.
  • 8
    Santos T, Passos LP, Silveira DT. Implantação de sistemas informatizados na saúde: uma revisão sistemática. RECIIS. 2017;11(3):1–11.
  • 9
    Báo AC, Amestoy SC, Moura GM, Trindade LL. Quality indicators: tools for the management of best practices in Health. Rev Bras Enferm. 2019;72(2):360–6.
  • 10
    Cubas MR, Nóbrega MM, organizador. Atenção primária em saúde: diagnóstico, resultado e intervenções de enfermagem. Rio de Janeiro: Elsevier; 2015.
  • 11
    Yamada BF, Santos VL. Construção e validação do Índice de Qualidade de Vida de Ferrans & Powers: versão feridas. Rev Esc Enferm USP. 2009; 43(Spe): 1105-13.
  • 12
    Pressman RS. Engenharia de software: uma abordagem profissional. 8a ed. Porto Alegre: AMGH; 2016.
  • 13
    Bissi W. SCRUM – Metodologia de Desenvolvimento Ágil. Campo Digital. 2007;2(1):3–6.
  • 14
    The Qt Company. The building blocks of Qt. [Internet]. 2019 [cited 2019 Nov 23]. Available from:https://www.qt.io/qt-framework
    » https://www.qt.io/qt-framework
  • 15
    MySQL. Reference manual. What is MySQL? [Internet]. 2019 [cited 2019 Nov 23]. Available from:https://dev.mysql.com/doc/refman/5.7/en/what-is-mysql.html
    » https://dev.mysql.com/doc/refman/5.7/en/what-is-mysql.html
  • 16
    Hostinger [Internet] 2019 [citado 2019 Nov 23]. Disponível em: https://www.hostinger.com.br/
    » https://www.hostinger.com.br/
  • 17
    Nietsche EA, Backes VMS, Colomé CL, Ceratti RN, Ferraz F. Tecnologias educacionais, assistenciais e gerenciais: uma reflexão a partir da concepção dos docentes de enfermagem. Rev Lat Am Enfermagem. 2005; 13(3):344-53.
  • 18
    Lima JJ, Vieira LG, Nunes MM. Computerized nursing process: development of a mobile technology for use with neonates. Rev Bras Enferm. 2018;71 (Suppl 3):1273–80.
  • 19
    Barra DC, Almeida SR, Dal Sasso GT, Paese F, Rios GC. Metodologia para modelagem e estruturação do processo de enfermagem informatizado em terapia intensiva. Texto Contexto Enferm. 2016;25(3):e2380015.
  • 20
    Teixeira E. Desenvolvimento participativo de tecnologias educacionais: lições aprendidas. Rev Enferm UFPI. 2018;7(4):1–3.
  • 21
    Pissaia LF, Costa AE, Moreschi C, Rempel C. Tecnologias da informação e comunicação na assistência de enfermagem hospitalar. Rev Epidemiol Controle Infec. 2017; 7(4): 203-7.
  • 22
    Boaventura AP, Santos PA, Duran EC. Theoretical and practical knowledge of the nurse on systematization of nursing care and nursing process. Enferm Global. 2017;16(2):182–94.

Publication Dates

  • Publication in this collection
    15 Mar 2021
  • Date of issue
    2021

History

  • Received
    04 Sept 2019
  • Accepted
    01 June 2020
Escola Paulista de Enfermagem, Universidade Federal de São Paulo R. Napoleão de Barros, 754, 04024-002 São Paulo - SP/Brasil, Tel./Fax: (55 11) 5576 4430 - São Paulo - SP - Brazil
E-mail: actapaulista@unifesp.br