Social |
1 |
Restricted service |
Restricted WS&SS provision in subnormal clusters due to irregular housing |
|
↓ |
2 |
Water service |
Water coverage in subnormal clusters |
|
↑ |
3 |
Sewage service |
Sewage coverage in subnormal clusters |
|
↑ |
Operational |
4 |
Water network expansion |
Water network expansion in subnormal clusters |
|
↑ |
5 |
Sewage network expansion |
Sewage network expansion in subnormal clusters |
|
↑ |
6 |
Presence of artesian wells |
Artesian wells in subnormal clusters |
|
↓ |
7 |
Presence of septic tank |
Sanitary sewage through septic tanks in subnormal clusters |
|
↓ |
8 |
Accession to the sewage network |
Accession to the sewage network in subnormal clusters |
|
↑ |
9 |
Accession to the water network |
Accession to the water network in subnormal clusters |
|
↑ |
Management |
10 |
Investment in ST&I |
Financial investment in ST&I research aimed at serving subnormal clusters |
|
↑ |
11 |
Human Resources |
Human resources entrusted with WS&SS provision to subnormal clusters |
|
↑ |
12 |
Communication |
Responses to complaints and suggestions coming from subnormal clusters |
|
↑ |
Institutional |
13 |
Institutional partnerships |
Institutional partnerships related to WS&SS universalization |
|
↑ |
Water Resources |
14 |
Sewage collection |
Ratio between sewage collection and consumed water volume in subnormal clusters |
|
↑ |
15 |
Sewage treatment |
Ratio between treated sewage volume and total collected volume in subnormal clusters |
|
↑ |
16 |
Physical water losses |
Volume of supplied water, but not used by subnormal clusters. |
|
↓ |
Financeira |
17 |
Financial water losses |
Billing losses due to informally consumed water in subnormal clusters |
|
↓ |
18 |
Financial investments in the area |
Financial investments aimed at serving subnormal clusters |
|
↑ |
19 |
Specific subsidy on water connections |
Subsidy on water connections in subnormal cluster areas. |
|
↑ |
20 |
General subsidy on water connections |
Subsidy on water connections for general users |
|
↓ |
21 |
Social tariff |
Families paying Social Tariff in areas presenting vulnerable populations |
|
↑ |
Education and Citizenship |
22 |
Educational programs |
Educational programs developed by operators. |
|
↑ |
23 |
Adherence to programs |
Participation level in the offered programs, meetings, workshops, and courses. |
|
↑ |