Strategic business sustainability: study of critical success factors

Silveira, Lauana Lobo; Benedicto, Samuel Carvalho De; Silva, Luiz Henrique Vieira da; Bittencourt, Josias Jacintho

doi:10.5902/1983465969205

Lauana Lobo Silveira

Definition of research problem

Development of hypotheses or research questions (empirical studies)

Development of theoretical propositions (theoretical work)

Theoretical foundation / Literature review

Data collection

Analysis and interpretation of data

Manuscript writing

Pontifícia Universidade Católica de Campinas (PUC-Campinas). Campinas, São Paulo, Brazil.

http://orcid.org/0000-0003-3200-7680

Samuel Carvalho De Benedicto

Definition of research problem

Development of hypotheses or research questions (empirical studies)

Development of theoretical propositions (theoretical work)

Definition of methodological procedures

Critical revision of the manuscript

Manuscript writing

Pontifícia Universidade Católica de Campinas (PUC-Campinas). Campinas, São Paulo, Brazil.

http://orcid.org/0000-0002-4591-6077

Luiz Henrique Vieira da Silva

Development of hypotheses or research questions (empirical studies)

Definition of methodological procedures

Analysis and interpretation of data

Critical revision of the manuscript

Universidade Estadual de Campinas - Unicamp. Campinas, São Paulo, Brazil.

http://orcid.org/0000-0002-7793-4923

Josias Jacintho Bittencourt

Theoretical foundation / Literature review

Critical revision of the manuscript

Universidade de Coimbra. Coimbra, Portugual.

http://orcid.org/0000-0003-0477-4495

AUTHORS

1. Lauana Lobo Silveira Institution / Affiliation: Pontifícia Universidade Católica de Campinas (PUC-Campinas). Campinas, São Paulo, Brazil. Undergraduate student in Production Engineering at Pontifícia Universidade Católica de Campinas (PUC-Campinas). Scientific Initiation scholar. E-mail: lauanalobo@gmail.com

2. Samuel Carvalho De Benedicto Institution / Affiliation: Pontifícia Universidade Católica de Campinas (PUC-Campinas). Campinas, São Paulo, Brazil. PhD in Administration from the Federal University of Lavras (UFLA). Professor of the Stricto Sensu Graduate Program in Sustainability at the Pontifical Catholic University of Campinas (PUC-Campinas). E-mail: samuel.benedicto@puc-campinas.edu.br

3. Luiz Henrique Vieira da Silva Institution / Affiliation: Universidade Estadual de Campinas - Unicamp. Campinas, São Paulo, Brazil. PhD student in Environment and Society at the State University of Campinas (UNICAMP). Master in Sustainability from the Pontifical Catholic University of Campinas. E-mail: vieiraluiz77@gmail.com

4. Josias Jacintho Bittencourt Institution / Affiliation: Universidade de Coimbra. Coimbra, Portugual. Post-Doctorate in Law from the University of Coimbra. PhD in Law from the Pontifical Catholic University of São Paulo (PUC-SP). Visiting Professor at the University of Coimbra. E-mail: josias.bittencourt@gmail.com

Conflict of Interest The authors have stated that there is no conflict of interest.

GOAL	GOAL
8. Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for everyone and everyone.	8.3 promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage the formalisation and growth of micro, small and medium-sized enterprises, including through access to financial services.
9. Build resilient infrastructure, promote inclusive and sustainable industrialisation and foster innovation.	9.3 increase access for small industries and other enterprises, particularly in developing countries, to financial services, including affordable credit and to promote their integration into value chains and markets.
12. Ensure sustainable production and consumption patterns.	12.6 encourage companies, especially large and transnational companies, to adopt sustainable practices and integrate sustainability information into their reporting cycle.
17. Strengthen the means of implementation and revitalize the global partnership for sustainable development.	17.17 encourage and promote effective public, public-private, private, and civil society partnerships based on the experience of the strategies for mobilising resources of these partnerships.

Dimension	Sustainability practices in companies	Repeating index
Environmental	Solid waste management	High
	Implement environmental certification and audit
	Production + clean (use of clean and renewable technologies)
	Reuse of raw material leftovers
	Recycling and remanufacturing of materials
	Reduction of environmental impacts
	Reduction of electricity consumption
	Reduction and control in water consumption
	Reduction in waste generation
	Reduction in the use of non-renewable raw materials
	Waste treatment
	Use of reverse logistics
	Use of renewable and recyclable materials in the manufacture of the product and packaging
	Sustainable innovations	Medium
	CO2 neutralization (carbon neutral company)
	Own production of renewable alternative energy
	Reduction of greenhouse gas emissions
	Environmental Management System (SGA)
	Technical-environmental training
	Use of reusable packaging
	Rational and responsible use of natural resources
	Use of biofuel and electric vehicles
	Use of environmentally friendly packaging
	Campaigns for non-generation of waste	Low
	Create sustainability committee
	Dissemination of sustainable practices in the company
	Eco Design
	Incineration equipment for waste
	Measurement of emissions
	Planting and preservation of native plant species
	Habitat protection and restoration
	Reforestation of degraded areas
	Use of selective recycle bins
	Use of low-emission materials
	Use of sustainability reports and indicators
Social	Support environmental education programs	High
	Hire people with special needs
	Creation of social programs
	Educate and empower employees about sustainability
	Actions to combat corruption practices	Medium
	Code of conduct
	Defense of fundamental human rights
	Investment in culture and citizenship
	Improving the quality of life in the workplace
	Improving the quality of life of society in the region
	Community relations / Corporate citizenship and philanthropy
	Respect for the culture and goods of the local community
	Accessibility for people with disabilities	Low
	Combating different forms of discrimination
	Internal and external communication on sustainability practices
	Hire suppliers who respect human rights
	Employment for disadvantaged communities
	Community engagement
	Better working conditions and salary
	Reducing risks to work-related human rights
Economical	Adoption of environmental criteria in purchasing processes	High
	Net revenue increase
	Equipment maintenance costs
	Lower accident costs
	Avoid fines and penalties for non-compliance with laws and regulations
	Suppliers who respect the environment
	Indicators for cost control
	Improve positioning in the face of competitors
	Process and operations optimization to improve efficiency
	Lean production (focus on waste reduction)
	Productivity programs
	Reduction in operating costs
	Strengthen the value of the company and brand through social programs
	Using sustainability as a market differential
	Analyze professional performance	Medium
	Economic and financial feasibility assessment
	Development and impact of investment in infrastructure
	Sustainable local development
	Durability of materials
	Energy-efficient equipment
	Manufacture of green products
	Sustainable supply chain management
	Sustainable transport management
	Identification and description of economic impacts
	Economically viable innovations
	Integrating sustainable development into the business decision-making process
	Process map work
	Needs of the local community
	Provide work for the local community
	Offering eco-efficient products
	Sustainability policies and regulations
	Practice actions of social and environmental responsibility
	Promoting sustainable consumption
	Training on sustainable practices
	Use of 100% renewable or recyclable raw materials
	Using natural lighting to save energy
	Vision and commitment of senior management
	Application of the principles of green chemistry in production	Low
	Benchmarking to identify efficient sustainable practices
	Constant investment in sustainability
	Industrial ecology
	Identify and use critical success factors
	Implementation of sustainability in the supply chain
	Sustainability-based business model
	New management practices for sustainability
	Replace paper and ink with the use of electronic media
	Sustainability Balanced Scorecard
	Use of ITCs to achieve sustainability
	Use of sustainable technology platforms

Classic dimensions of sustainability	Critical Factors of Success in Sustainability	Sustainable Development Goals
Environmental	Solid waste management
	Implement environmental certification and audit
	Production + clean (use of clean and renewable technologies)
	Reuse of raw material leftovers
	Recycling and remanufacturing of materials
	Reduction of environmental impacts
	Reduction of electricity consumption
	Reduction and control in water consumption
	Reduction in waste generation
	Reduction in the use of non-renewable raw materials
	Waste treatment
	Use of reverse logistics
	Use of renewable and recyclable materials in the manufacture of the product and packaging
Social	Support environmental education programs
	Hire people with special needs
	Creation of social programs
	Educate and empower employees about sustainability
Economic	Adoption of environmental criteria in purchasing processes
	Net revenue increase
	Equipment maintenance costs
	Lower accident costs
	Avoid fines and penalties for non-compliance with laws and regulations
	Suppliers who respect the environment
	Indicators for cost control
	Improve positioning in the face of competitors
	Process and operations optimization to improve efficiency
	Lean production (focus on waste reduction)
	Productivity programs
	Reduction in operating costs
	Strengthen the value of the company and brand through social programs
	Using sustainability as a market differential

[1] AUTHORS

1. Lauana Lobo Silveira Institution / Affiliation: Pontifícia Universidade Católica de Campinas (PUC-Campinas). Campinas, São Paulo, Brazil. Undergraduate student in Production Engineering at Pontifícia Universidade Católica de Campinas (PUC-Campinas). Scientific Initiation scholar. E-mail: lauanalobo@gmail.com

Brasil

Brasil

Strategic business sustainability: study of critical success factors

Sustentabilidade empresarial estratégica: estudo de fatores críticos de sucesso

ABSTRACT

Objective:

Methodology:

Results:

Final considerations: