Impact of clinical supervision on job satisfaction and emotional competence of nurses

Rocha, Inês Alves da Rocha e Silva; Pinto, Cristina Maria Correia Barroso; Carvalho, António Luís Rodrigues Faria de

doi:10.1590/0034-7167-2021-0125

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Brasil

Revista Brasileira de Enfermagem

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Sumário

ORIGINAL ARTICLE • Rev. Bras. Enferm. 74 (6) • 2021 • https://doi.org/10.1590/0034-7167-2021-0125 copy

Impact of clinical supervision on job satisfaction and emotional competence of nurses

Impacto de la supervisión clínica en la satisfacción laboral y en la competencia emocional de los enfermeros

Authorship SCIMAGO INSTITUTIONS RANKINGS

ABSTRACT

Objective:

To evaluate the impact of implementing the SafeCare clinical supervision model on nurses’ job satisfaction and emotional competence profile.

Methods:

This is a quasi-experimental study, with a sample of 28 nurses from a hospital in northern Portugal. A self-administered questionnaire was applied, used as pre and post-test, which included: sociodemographic and professional characterization; “Job Satisfaction Scale”; and “Veiga Emotional Competence Scale”. We conducted descriptive statistical analysis and the Wilcoxon Test.

Results:

A significant decrease in the nurses’ satisfaction with hierarchical superior was observed in the post-test. No significant differences were found in the nurses’ job satisfaction and emotional competence after the implementation of the SafeCare Model.

Conclusion:

The SafeCare Model needs improvement, suggesting increasing the amount of training time administered to nurses and strengthening the healthcare institution’s link to the Model.

Descriptors:
Nursing; Job Satisfaction; Emotional Intelligence; Mentors; Clinical Nursing Research

	Minimum	Maximum	Mean	S.I.D. ^* * S.I.D. = Standard Deviation.
Pre-test
Hierarchical Superior figure	1.00	5.00	3.09	1.06
Professional relations	1.33	5.00	2.43	0.76
Workplace quality	1.67	5.00	2.75	0.74
Continuous quality improvement	1.50	5.00	2.79	0.81
Job satisfaction (total)	1.39	5.00	2.74	0.70
Post-test
Hierarchical Superior figure	1.00	4.86	2.47	1.03
Professional relations	1.33	3.56	2.37	0.59
Workplace quality	1.67	4.00	2.73	0.67
Continuous quality improvement	1.17	4.00	2.67	0.73
Job satisfaction (total)	1.64	4.04	2.54	0.61

	Mean order	z ^* * z = Wilcoxon Test;	p ^† † p < 0.05
Post hierarchical superior figure _ Pre-hierarchical superior figure	10.83	-2.63	0.01
	13.68	-2.63	0.01
Post professional relations _ Pre-professional relations	15.00	-0.65	0.52
Post professional relations _ Pre-professional relations	12.56	-0.65	0.52
Post workplace quality_ Pre workplace quality	12.61	-0.30	0.76
Post workplace quality_ Pre workplace quality	15.50	-0.30	0.76
Post Continuous quality improvement _ Pre-continuous quality improvement	18.50	-0.99	0.32
	12.11	-0.99	0.32
Post Job satisfaction (total) _ Pre-post Job satisfaction (total)	12.27	-1.55	0.12
	15.94	-1.55	0.12

	Minimum	Maximum	Mean	S.I.D.^* * S.I.D. = Standard Deviation.
Pre-test
Self-awareness	51	99	77.43	9.93
Emotion management	36	81	57.54	10.06
Self-motivation	39	93	67.32	11.72
Empathy	41	68	53.54	7.45
Emotion management in groups	45	82	61.14	9.15
Emotional Competence (total)	232	380	316.96	35.69
Post-test
Self-awareness	55	96	75.61	10.90
Emotion management	41	79	59.82	9.40
Self-motivation	45	95	67.36	10.75
Empathy	34	73	54.32	10.35
Emotion management in groups	36	84	60.32	12.68
Emotional Competence (total)	217	394	317.43	41.62

	Mean order	z ^* * z = Wilcoxon Test;	p ^† † p < 0.05.
Post Self-Awareness_ Pre Self-Awareness	12.71	-0.58	0.56
Post Self-Awareness_ Pre Self-Awareness	14.18	-0.58	0.56
Post Emotion management_Pre Emotion management	13.68	-0.78	0.44
Post Emotion management_Pre Emotion management	12.14	-0.78	0.44
Post Self-motivation_ Pre Self-motivation	14.00	-0.51	0.61
Post Self-motivation_ Pre Self-motivation	14.00	-0.51	0.61
Post Empathy_Pre Empathy	14.73	-0.41	0.68
Post Empathy_Pre Empathy	14.23	-0.41	0.68
Post Emotion management in groups_	16.36	-0.52	0.60
Pre Emotion management in groups	13.29	-0.52	0.60
Post Emotional Competence (total)_	15.31	-0.09	0.93
Pre Emotional Competence (total)	13.80	-0.09	0.93

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[1] Corresponding author: Inês Alves da Rocha e Silva Rocha E-mail: inesarsrocha@gmail.com